Web Survey Bibliography
As mobile Internet access has proliferated throughout much of the United States, people invited to participate in Web-based surveys are using their mobile devices (smart phones, tablet computers, etc.) to participate in those surveys. Unfortunately, our understanding of the response process, particularly the role of memory and cognition, and our understanding of the usability challenges of small displays lead us to believe that responses entered using the small screens and keyboards of mobile devices may be of lower quality that those entered on devices with larger screens, especially for surveys that are not optimized for smaller screens. This paper uses responses to the 2011 National Survey of Student Engagement (NSSE) to explore this potential problem. Web browser data were captured from nearly 415,000 of the undergraduate college students who participated in the 2011 NSSE administration. This paper explores the demographic characteristics and response quality of the over 17,000 – 4.1% – respondents who exclusively used a mobile device to participate in the Web-based version of this survey, an instrument not optimized for mobile devices. First, demographic characteristics of these respondents are described using descriptive statistics, tests of significance, and logistic regression. Second, the quality of their responses is explored by comparing their responses to other sources of data, examining item non-response, and calculating an indicator of satisficing (Chen, 2011). The results – mobile device users tended to be older, male, and non-White and their responses were of lower quality – can inform future survey design and administration processes. In particular, these results can help us determine if the cost of optimizing for small screens is worth paying or if the potential lessening of response quality is acceptable.
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Web Survey Bibliography - General & metastudies (2917)
- Effects of Lotteries on Response Behavior in Online Panels; 2013; Goeritz, A., Luthe, S. C.
- Lotteries and study results in market research online panels; 2013; Goeritz, A., Luthe, S. C.
- The Effects of Errors in Paradata on Weighting Class Adjustments: A Simulation Study; 2013; West, B. T.
- Using Paradata to Study Response to Within-Survey Requests; 2013; Sakshaug, J. W.
- Paradata for Coverage Research ; 2013; Eckman, S.
- Improving Surveys with Paradata: Analytic Uses of Process Information; 2013; Kreuter, F.
- Theory of adaptation or survival of the fittest?; 2013; Cavallaro, K.
- Online Fundraising Essentials, Second Edition; 2013; Stevenson, S. C.
- Tips for Evaluating Online Effectiveness; 2013; Stevenson, S. C.
- The Digital Divide: The internet and social inequality in international perspective; 2013; Ragnedda, M., Muschert, G.
- Ten questions to ask your online survey provider; 2013; Williams, D.
- Survey quality prediction system 2.0; 2013
- Practical tools for designing and weighting survey samples; 2013; Valliant, R. L., Daver, J. A., Kreuter, F.
- Paradata in web surveys; 2013; Callegaro, M.
- Report Of The AAPOR Task Force On Non-probability sampling; 2013; Baker, R. P., Brick, J. M., Bates, N., Battaglia, M. P., Couper, M. P., Dever, J. A., Gile, K. J., Tourangeau...
- Incentive effects; 2013; Goeritz, A.
- A nationwide web-based freight data collection; 2013; Samimi, A., Mohammadian, A., Kawamura, K.
- Mode Matters: Evaluating Response Comparability in a Mixed-Mode Survey; 2013; Bowyer, B. T., Rogowski, J. C.
- Comparing Survey Results Obtained via Mobile Devices and Computers: An Experiment With a Mobile Web...; 2013; de Bruijne, M., Wijnant, A.
- Cognitive Probes in Web Surveys: On the Effect of Different Text Box Size and Probing Exposure on Response...; 2013; Behr, D., Bandilla, W., Kaczmirek, L., Braun, M.
- The E-Interview in Qualitative Research; 2013; Bampton, R., Cowton, C., Downs, Y.
- Methodological Considerations of Qualitative Email Interviews; 2013; Nehls, K.
- Best Practice in Online Survey Research with Sensitive Topics; 2013; Kays, K., Keith, T. L., Broughal, M. T.
- Research Intentions are Nothing without Technology: Mixed-Method Web Surveys and the Coberen Wall of...; 2013; Ganassali, S., Rodriguez-Santos, C.
- Reducing Response Burden for Enterprises Combining Methods for Data Collection on the Internet; 2013; Vik, T.
- Measuring Wages Worldwide: Exploring the Potentials and Constraints of Volunteer Web Surveys; 2013; Steinmetz, S., Raess, D., Tijdens, K., de Pedraza, P.
- Using Web Surveys for Psychology Experiments: A Case Study in New Media Technology for Research; 2013; Peden, B. F., Tiry , A. M.
- The Distinctiveness of Online Research: Descriptive Assemblages, Unobtrusiveness, and Novel Kinds of...; 2013; Lanfrey, D.
- Sampling, Channels, and Contact Strategies in Internet Survey; 2013; Macrì, E., Tessitore, C.
- Advancing Research Methods with New Technologies; 2013; Sappleton, N.
- Data Quality in PC and Mobile Web Surveys; 2013; Mavletova, A. M.
- PDAs in socio-economic surveys: instrument bias, surveyor bias or both?; 2013; Escobal, J., Benites, S.
- Virtual research assistants: Replacing human interviewers by automated avatars in virtual worlds; 2013; Hasler, B. S., Tuchman, P., Friedman, D.
- Compared to a small, supervised lab experiment, a large, unsupervised web-based experiment on a previously...; 2013; Ryan, R. S., Wilde, M., Crist, S.
- From mixed-mode to multiple devices. Web surveys, smartphone surveys and apps: has the respondent gone...; 2013; Callegaro, M.
- Moving an established survey online – or not?; 2013; Barber, T., Chilvers, D., Kaul, S.
- Using mobile devices to access the realities of youth: How identification with society influences political...; 2013; Smith, M.
- On the Use of Latent Variable Models to Detect Differences in the Interpretation of Vague Quantifiers...; 2013; Griffin, J.
- Managing mobile research: How it's different and why it matters; 2013; Kachhi-Jiwani, D., Tucker, J., Wilding-Brown, L.
- An approach to selecting online respondents; 2013; Terhanian, G.
- By the Numbers: Theory of adaptation or survival of the fittest?; 2013; Cavallaro, K.
- Designing and conducting business surveys; 2013; Snijkers, G.,Araldsen, G., , Willimack, D. K.Jones, J.
- Battle of the Scales: Understanding Respondent Scale Usage in the US and Abroad; 2013; Courtright, M., Pashupati, K., Pettit, F. A.
- Modular Survey Design: A Bite Size Proposal; 2013; Kelly, F., Stevens, S., Johnson, A.
- Cyborgs vs. Monsters: Assembling Modular Surveys to Create Complete Datasets; 2013; Johnson, E. P., Siluk, L., Tarraf, S.
- Do I Have Your Full Attention?; 2013; Cape, P. J.
- Does Sample Size Still Matter?; 2013; Bakken, D. G., Bond, M.
- Optimizing Surveys for Smartphones: Maximizing Response Rates While Minimizing Bias; 2013; Lattery, K., Park Bartolone, G., Saunders, T.
- Shorter Isn't Always Better; 2013; Burdein, I.
- Solving the Unintentional Mobile Challenge; 2013; Peterson, G., Mechling, J., LaFrance, J., Ham, G.
