Web Survey Bibliography
There are various opinions about the most advantageous location of demographic questions in questionnaires; however, the issue has rarely been examined empirically. This study uses an experimental design and a large sample size to examine whether demographic question placement affects demographic and non-demographic question completion rates, non-demographic item means, and blank questionnaire rates using a web-based survey of Veterans Health Administration employees. Data were taken from the 2010 Voice of the Veterans Administration Survey (VoVA), a voluntary, confidential, web-based survey offered to all VA employees. Participants were given two versions of the questionnaires - one version had demographic questions placed at the beginning and a second version had demographic questions placed at the end of the questionnaire. Results indicated that placing demographic questions at the beginning of a questionnaire significantly increased item response rate for demographic items without affecting the item response rate for non-demographic items or the average of item mean scores. This research has implications for surveyors who, in addition to ensuring measure validity, set data collection goals to maximize response rates and minimize the number of missing responses. Therefore, it is important to determine which questionnaire characteristics affect these values. Results of this study suggest demographic placement is an important factor.
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Web Survey Bibliography - The American Association for Public Opinion Research (AAPOR) 67th Annual Conference, 2012 (104)
- Encouraging Survey Response via Smartphones: Effects on Respondents’ Use of Mobile Devices and...; 2012; Dillman, D. A., Millar, M. M.
- When More Gets You Less: A Meta-Analysis of the Effect of Concurrent Web Options on Mail Survey Response...; 2012; Medway, R., Fulton, J.
- Panel Conditioning: Results from Two Experiments in a Probability-based Online Panel; 2012; Struminskaya, B., Kaczmirek, L., Schaurer, I., Bandilla, W.
- Testing Video Messages in Web Surveys: Effects on Sample Bias and Validity; 2012; Shapiro, D., Cappella, J.
- Ordering Your Attention: Response Order Effects in Parallel Phone and Online Surveys; 2012; Barlas, F. M., Thomas, R. K.
- Do Surveys that are Completed on Mobile Devices Differ from Surveys Completed Online, Over the Phone...; 2012; Gluck, A.
- A Direct Comparison of Mobile Versus Online Survey Modes; 2012; Wells, T., Bailey, J., Link, M. W.
- The Reliability and Validity of Alternative Customer Satisfaction Measurement Scales in PC Web and Mobile...; 2012; Chrzan, K., Saunders, T.
- Influencing Mode Choice in a Mixed Mode Survey; 2012; Mooney, G., Lan, F., Lin, X., Hurwitz, A.
- Developing a New Mixed Mode Methodology for a Provincial Park Camper Survey in British Columbia; 2012; Dyck, B. W., Dearden, P., Rollins, R.
- Nonresponse and Mode Effects in a Two-wave Randomized Mode Experiment; 2012; Beach, S., Musa, D.
- Are Multiple Modes Helpful? Balancing Reduction of Nonresponse and Sampling Error against Mode Effects...; 2012; Phillips, B. T., Harrison, C., Turakhia, C.
- Assessing the Mode-dependency of Survey Response and Non-response Bias; 2012; Klausch, L. T., Hox, J., Schouten, B.
- Question Order Effect: A Web Survey Experiment with Paradata; 2012; Ye, C., Tourangeau, R.
- Professional Respondents in Internet Panels: Who are They and What Do They Do to Our Data?; 2012; de Leeuw, E. D., Matthijsse, S.
- Designing an Instrument to Measure No-notice Emergency Evacuations: The Case of the Emergency Evacuation...; 2012; Bautista, R., Fontes, A., Auld, J., Sokolov, V.
- Using Text-to-Speech (TTS) for Audio-CASI; 2012; Couper, M. P., Kirgis, N., Buageila, S., Berglund, P.
- Auto vs. Manual Login Today: Updating Early Research; 2012; Crawford, S. D., McClain, C., Dugan, J. P.
- Using SMS Text Messaging To Collect Time Use Data; 2012; Brenner, P., DeLamater, J.
- A Shot in the Dark: Measurement Influence on Likelihood to Vaccination; 2012; Higgins, W. B., Thomas, R. K.
- Response Anchoring and Polarity Effects on Endorsement and Response Patterns; 2012; Higgins, W. B., Thomas, R. K.
- Update Your Status Lately? – Then Why Not Respond to Our Survey!; 2012; Borie-Holtz, D.
- Effects of Technical Difficulties on Item Nonresponse and Response Favorability in a Mixed-Mode Survey...; 2012; Gibson, J. L.
- Using Technology to Enhance the Quality of In-Depth Interview Data Collected by Telephone: A Study of...; 2012; Mulcahy, T. M., Nguyen, K., Brownstein, H., Johannes, F.-H.
- Evaluating the Impact of Emails and Landing Page on Web Survey Access; 2012; Falcone, A. E., Thomas, R. K., Mack, A. R.
- Order Manipulation of a Request to Validate Responses with Records in a Web Survey of Researchers; 2012; Burmeister, K., Osganian, S., de Ferranti, S., Denhoff, E., Stelz, S.
- Using Mixed-Mode Contacts to Facilitate Participation in Public Agency Client Surveys; 2012; Israel, G. D.
- Demonstration of the International Cross-Time, Cross-System Database; 2012; Miller, D.
- Demonstration of an Integrated Sample Management System for a Mixed Mode (Paper/Web) Survey; 2012; Ullman, E., Peng, H., Helppie McFall, B.
- Telephone Status, Attitudes toward Participation in Future Surveys, and Willingness to Join a Local...; 2012; Beach, S., Musa, D.
- Cell Sample Demographics under Alternative Dual-Frame Sample Designs; 2012; Montgomery, R., Morrison, H., Zeng, W., Wolter, K., Blumberg, S. J., O'Connor, K.
- Where is Neutral? Using Negativity Biases to Interpret Thermometer Scores; 2012; Soroka, S., Albaugh, Q.
- I Got a Feeling: Comparison of Feeling Thermometers with Verbally Labeled Scales in Attitude Measurement...; 2012; Thomas, R. K., Bremer, J.
- What Number of Scale Points in an Attitude Question Optimizes Response Validity and Administration Practicality...; 2012; Yeager, D. S., Anand, S., Krosnick, J. A.
- Making a Match: Exploring the Impact of Mode Preference on Measurement; 2012; Kasabian, A., Olson, K., Smyth, J.
- Question or Mode Effects in Mixed-Mode surveys: A Cross-cultural study in the Netherlands, Germany,...; 2012; de Leeuw, E. D., Nicolaas, G., Campanelli, P., Hox, J.
- Recruitment and Retention in Multi-Mode Survey Panels; 2012; McCutcheon, A. L., Rao, K., Kaminska, O.
- The Effect of Mixed Mode Designs on Nonresponse Bias; 2012; Wells, B. M., Olson, K.
- Demographic Question Placement and Its Effect on Item Response Rates and Means of a Veterans Health...; 2012; Teclaw, R., Price, M.Osatuke, K.
- Best Approaches to Mode Order and Non-response Prompting in a Multi-Mode Survey; 2012; Newsome, J., Levin, K., Schafer, B., Vigil, M., Liu, W.
- Using Online Panels for National Surveys of Low Incidence Populations: Findings from the CDC Influenza...; 2012; Boyle, J., Ball, S., Ding, H., Srinath, K. P., Euler, G.
- How Representative is a Self-selected Web-panel? - The Effect on Representation of Different Sampling...; 2012; Dahlberg, S., Martinsson, J., Lundmark, S.
- Using Probability-based On-line Samples to Calibrate Non-probability Opt-in Samples; 2012; DiSogra, C., Cobb, C. L., Chan, E., Dennis, J. M.
- Better (Quality), Faster, Cheaper? Completing Web Surveys on Cell-Enabled iPads; 2012; Driscoll, H., Dayton, J. J., Pels, R.
- Understanding Smartphone Usage to Take Web Surveys: A Cross Country Analysis; 2012; Stapleton, C.
- Scale Orientation, Number of Scale Points and Grids in Mobile Web Surveys; 2012; Chrzan, K.; Saunders, T., Jue, A.
- Use of Mobile Devices to Access Computer-optimized Web Instruments: Implications for Respondent Behavior...; 2012; McClain, C., Crawford, S. D., Dugan, J. P.
- Response Quality and Demographic Characteristics of Respondents Using a Mobile Device on a Web-based...; 2012; Guidry, K. R.
- Use of a 2nd Reminder Mailing, Quick Response Code and Optimized Mobile Survey to Increase Response...; 2012; Cantave, M. A., Gentry, R. J.
- The Effect on Differential Mailing Methodologies on Response Rates: Testing Advanced Notices, Package...; 2012; Pens, Y., Gentry, R. J.
