Web Survey Bibliography
Response rates are a key quality indicator of surveys. The human-survey interaction framework developed in this book provides new insight in what makes respondents leave or complete an online survey. Many respondents suffer from difficulties when trying to answer survey questions. This results in omitted answers and abandoned questionnaires. Lars Kaczmirek explains how applied usability in surveys increases response rates. Here, central aspects addressed in the studies include error tolerance and useful feedback. Recommendations are drawn from seven studies and experiments. The results report on more than 33,000 respondents sampled from many different populations such as students, people above forty, visually impaired and blind people, and survey panel members. The results show that improved usability significantly boosts response rates and accessibility. This work clearly demonstrates that human-survey interaction is a cost-effective approach in the overall context of survey methodology.
Die Teilnahmequote ist eines der zentralen Qualitätsmerkmale bei Umfragen. Deren Erhöhung ist der zentrale Ausgangspunkt des hier entwickelten Modells der Mensch-Umfrage Interaktion bei Online-Befragungen. Der Teilnahmeprozess ist von zahlreichen Schwierigkeiten begleitet, was zu unvollständigen Antworten und Abbrüchen führt. Im vorliegenden Buch verdeutlicht Lars Kaczmirek, wie die praktische Umsetzung von Prinzipien der Gebrauchstauglichkeit Teilnahmequoten erhöht. Zentrale Aspekte gelungener Interaktion von Teilnehmern mit Fragebögen beruhen hierbei auf erhöhter Fehlertoleranz und sinnvollen Rückmeldungen. Die Ergebnisse beruhen auf sieben Studien und Experimenten mit mehr als 33.000 Teilnehmern. Die untersuchten Personengruppen waren Studenten, Teilnehmer von Online-Panels, Personen über 40 sowie sehbehinderte und blinde Personen. Die Ergebnisse zeigen deutlich, dass mit gebrauchstauglichen Befragungen signifikant mehr vollständige Teilnahmen erzielt werden. Investitionen zur Verbesserung der Mensch-Umfrage Interaktion zeigen dabei eine hohe Kosteneffektivität im Rahmen aktueller Umfragemethodik.
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Web Survey Bibliography (6359)
- Agreement between web-based and paper versions of a socio-demographic questionnaire in the NutriNet-...; 2011; Vergnaud, A. C., Touvier, M., Méjean, C., Kesse-Guyo, E., Pollet, C., Malon, A., Castetbon, K., Hercberg...
- Validation of the web-based LUMINA questionnaire for recruiting large cohorts of migraineurs; 2011; van Oosterhout, W. P. J., Weller, C. M., Stam, A. H., Stijnen, T.,Ferrari, M. D.; Terwindt, G. M.
- Reducing Sensitive Survey Response Bias in Research on Adolescents: A Comparison of Web-Based and Paper...; 2011; Wyrick, D. L., Bond, L.
- Exploring Health-related Experiences and Access to Care: Differences between Online and Telephone Survey...; 2011; Doty, M. M., Peugh, J., Shand-Lubbers, J.
- The Impact of “Forgiving” Introductions on the Reporting of Sensitive Behavior in Surveys...; 2011; Peter, J., Valkenburg, P. M.
- Comparing the Accuracy of RDD Telephone Surveys and Internet Surveys Conducted with Probability and...; 2011; Yeager, D. S., Krosnick, J. A., Chang, L. C., Javitz, H. S., Levendusky, M. S., Simpser, A., Wang, R...
- Surveying the General Public over the Internet Using Address-Based Sampling and Mail Contact Procedures...; 2011; Messer, B. L., Dillman, D. A.
- The power of qualitative research in the era of social media; 2011; Branthwaite, A., Patterson, S.
- Mobile phones as an extension of the participant observer's self: Reflections on the emergent role...; 2011; Hein, W., O'Donohoe, S., Ryan, A.
- Mixed methods designs in marketing research; 2011; Harrison, R. L., Reilly, T. M.
- Development and Validation of a Web-Based Questionnaire for Surveying Skydivers; 2011; Nilsson, J.; Friden, C.; Buren, V.; Ang, B.
- Method of administration affects adolescent post-immunization survey response rate: phone, paper, internet...; 2011; Pielak, K. L.; Buxton, J.; McIntyrea, C.; Tu, A,; Botnick, M. R.
- Introduction to Usability Testing for Survey Research; 2011; Geisen, E., Jarrett, C.
- Utilizing Web Technology in Business Data Collection: Some Norwegian, Dutch and Danish Experiences; 2011; Haraldsen, G., Snijkers, G., Roos, M., Sundvoll, A., Vik, T., Stax, H.-P.
- E-Census 2011 Portugal: implementation and results of the Pilot Survey; 2011; Vicente, P., Rosa, A., Reis, E.
- Facebook sampling methods: some methodological proposals; 2011; Macrì, E., Tessitore, C.
- Reflections on web based data collection in a mixed mode design: the case of the EU Labour Force Survey...; 2011; Kloek, W., van der Valk, J.
- Standardising the web data collection channel at the Basque Statistics Office (EUSTAT); 2011; Prado, C., Guinea , C.
- An Experimental Investigation of Mode Effects in the Hungarian Census Test 2009; 2011; Vereczkei, Z.
- Collaborative systems for enhancing the analysis of social surveys: the Grid Enabled Specialist Data...; 2011; Lambert, P., Warner, G., Doherty, T., McCafferty, S., Watt, J., Comerford, M., Gayle, V., Tan, L.,...
- ILS Online Survey; 2011; Weber, C.
- Testing for measurement equivalence of human values across online and paper-and-pencil surveys; 2011; Davidov, E., Depner, F.
- Development of a Web-Based Survey for Monitoring Daily Health and its Application in an Epidemiological...; 2011; Sugiura, H., Ohkusa, Y., Akahane, M., Sano, T., Okabe, N., Imamura, T.
- Sampling v. Scale: An investigation the tension between convenience sampling, response rates, probability...; 2011; Garland, P.
- Effectiveness and consequences of various recruitment methods in psychological research: case study; 2011; Póltorak, M.
- Using Amazon's Mechanical Turk for the recruitment of participants in Internet-based research; 2011; Reips, U. -D., Buffardi, L., Kuhlmann, T.
- A new approach to the analysis of survey drop-out. Results from Follow-up Surveys in the German Longitudinal...; 2011; Rossmann, J., Blumenstiel, J. E., Steinbrecher, M.
- Tracking the decision-making process – Findings from an Online Rolling Cross-Section Panel Study...; 2011; Faas, T.
- Social desirability and self-reported health risk behaviors in web-based research: three longitudinal...; 2011; Crutzen, R., Goeritz, A.
- Slider Scales Causing Serious Problems With Less Educated Respondents; 2011; Funke, F., Reips, U. -D., Thomas, R. K.
- Should we use the progress bar in online surveys? A meta-analysis of experiments manipulating progress...; 2011; Callegaro, M., Yang, Y., Villar, A.
- From "Web Questions" to "Propensity Score Weighting": An Evaluation of Topics and...; 2011; Welker, M., Taddicken, M.
- Survey Says? A Primer on Web-Based Survey Design and Distribution; 2011; Oppenheimer, A. J., Pannucci, C. J., Kasten, S. J., Haase, S. C.
- Quota Controls: Science or merely Sciencey?; 2011; Cape, P. J.
- Rich Profiles – Or: What's the problem with self-disclosure data?; 2011; Tress, F.
- Who are leaving our panel: panel attrition and personality traits; 2011; Marchand, M.
- Mobile Research Apps – Adding New Capabilities to Market Research; 2011; Rieber, D.
- The influence of personality traits and motives for joining on participation behavior in online panels...; 2011; Keusch, F.
- Asking sensitive questions in a recruitment interview for an online panel: the income question; 2011; Schaurer, I., Struminskaya, B., Kaczmirek, L., Bandilla, W.
- Determinants of access-panel participation: Recent experiences from the recruitment of members for a...; 2011; Engel, U., Bartsch, S., Vehre, H.
- Speeders in Online Value Research: Cross-checking results of fast and slow respondents in two separate...; 2011; Beckers, T., Siegers, P., Kuntz, A.
- Effects of survey question clarity on data quality; 2011; Lenzner, T.
- Respondent Characteristics as Explanations for Uninformative Survey Response: Sources of Nondifferentiation...; 2011; Van Meurs, L., Klausch, L. T., Schoenbach, K.
- Recreation Participation and Conservation Attitudes: Differences Between Mail and Online Respondents...; 2011; Graefe, A., Mowen, A. J., Covelli, E.
- Improving online surveys; 2011; Puleston, J.
- Snap judgement polling; 2011; Anderson, K., Wright, M., Wheeler, M.
- Individual differences in motivation to participate in online panels; 2011; Bruggen, E., Wetzels, M., de Ruyter, K., Schillewaert, N.
- Data Use: A systematic method for checking online questionnaires; 2011; Arbittier, J.
- In the market for an online panel? What clients need to know; 2011; Hartmann, S.
- How Procter & Gamble worked to develop online data quality guidelines; 2011; Gloeckler, D.