Web Survey Bibliography
Survey research has long grappled with the concept of survey mode preference: the idea that a respondent may prefer to participate in one survey mode over another. This article experimentally examines the effect of mode preference on response, contact, and cooperation rates; mode choice; and data collection efficiency. Respondents to a 2008 telephone survey (n = 1,811; AAPOR RR3 = 38 percent) were asked their mode preference for future survey participation. These respondents were subsequently followed up in 2009 with two independent survey requests. The first follow-up survey request was another telephone survey (n = 548; AAPOR RR2 = 55.5 percent). In the second follow-up survey (n = 565; AAPOR RR2 = 46.0 percent), respondents were randomly assigned to one of four mode treatments: Web only, mail only, Web followed by mail, and mail followed by Web. We find that mode preference predicts participation in Web and phone modes, cooperation in phone mode (where contact and cooperation can be disentangled), and the selection of a mode when given the option of two modes. We find weak and mixed evidence about the relationship between mode preference and reduction of field effort. We discuss the important implications these findings have for mixed mode surveys.
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Web survey bibliography - Smyth, J. D. (23)
- The Effect of CATI Questions, Respondents, and Interviewers on Response Time; 2016; Olson, K.; Smyth, J. D.
- Identifying predictors of survey mode preference; 2015; Millar, M. M.; Olson, K.; Smyth, J. D.
- Internet, Phone, Mail, and Mixed-Mode Surveys: The Tailored Design Method, 4th Edition; 2014; Dillman, D. A., Smyth, J. D., Christian, L. M.
- The Effect of Answering in a Preferred Versus a Non-Preferred Survey Mode on Measurement; 2014; Smyth, J. D., Olson, K., Kasabian, A.
- Assessing Within-Household Selection Methods in Household Mail Surveys; 2014; Olson, K., Stange, M., Smyth, J. D.
- Accuracy of Within-household Selection in Web and Mail Surveys of the General Population.; 2014; Olson, K., Smyth, J. D.
- Using Eye Tracking to Examine the Visual Design of Web Surveys; 2014; Zhou, Q., Ricci, K., Olson, K., Smyth, J. D.
- Are You Seeing What I am Seeing? Exploring Response Option Visual Design Effects With Eye-Tracking; 2013; Libman, A., Smyth, J. D., Olson, K.
- The effects of item saliency and question design on measurement error in a self-administered survey; 2012; Stern, M. J., D., Mendez, J. D.Smyth, J. D.
- Does Giving People Their Preferred Survey Mode Actually Increase Survey Participation Rates?; 2012; Olson, K., Smyth, J. D., Wood, H.
- Turn that Frown Upside-Down: The Effects of Smiley Faces as Symbolic Language in Self-administered Surveys...; 2012; Libman, A., Smyth, J. D.
- Literacy and Data Quality in Self-Administered Surveys; 2011; Smyth, J. D., Olson, K.
- Medium Node: NSF Census Research Network; 2011; McCutcheon, A. L., Belli, R. F., Olson, K., Smyth, J. D., Soh, L.-K.
- Using the Internet to Survey Small Towns and Communities: Limitations and Possibilities in the Early...; 2010; Smyth, J. D., Dillman, D. A., Christian, L. M., O'Neill, A. C.
- Response format effects on measurement of employment; 2009; Thomas, R. K., Dillman, D. A., Smyth, J. D.
- Open-Ended Questions in Web Surveys: Can Increasing the Size of Answer Boxes and Providing Extra Verbal...; 2009; Smyth, J. D., Dillman, D. A., Christian, L. M., McBride, M.
- ...; 2008; Dillman, D. A., Smyth, J. D., Christian, L. M., O'Neill, A. C.
- Internet, Mail, and Mixed-Mode Surveys: The Tailored Design Method ; 2008; Dillman, D. A., Christian, L. M., Smyth, J. D.
- Combining Mail and Internet Methods to Conduct Household Surveys of the General Public: A New Methodology...; 2008; Dillman, D. A., Smyth, J. D., Christian, L. M., Oneill, A.
- Context effects in Internet Surveys: New issues and evidence; 2007; Smyth, J. D., Dillman, D. A., Christian, L. M.
- Is it Possible to Obtain Equivalent Answers to Scalar Questions in Web and Telephone Surveys?; 2006; Christian, L. M., Dillman, D. A., Smyth, J. D.
- Open-Ended Questions in Web and Telephone Surveys; 2006; Smyth, J. D., Dillman, D. A., Christian, L. M., McBride, M.
- Comparing Check-All and Forced-Choice Question Formats in Web Surveys: The Role of Satisficing, Depth...; 2005; Smyth, J. D., Dillman, D. A., Christian, L. M., Stern, M. J.