Web Survey Bibliography
Due to low costs, speed, simplicity, interviewer assistance, and easy monitoring telephone interviewing had been the preferred mode of many survey practitioners for decades. However, technological developments related to information society, in particular the increasing rate of mobile-only individuals and households, are rapidly changing the survey research environment. In the first part of the chapter methodological issues of data collection by phone are delineated. After a brief history of phone surveys recent telephone use trends and their implications on survey coverage and sampling are outlined. Next, nonresponse in phone surveys is discussed. The section ends with an illustration of challenges posed by incorporating mobile phone in survey research. In the second part, phone surveys are discussed in the context of mixed modes, in particular their potential to improve coverage and response rates. Furthermore, data quality and cost issues are treated. Finally, the section introduces dual frame sampling of fixed and mobile numbers, a special type of mixed mode surveys that was developed to resolve the phone coverage problem. In the third part, the chapter deals with the optimization of telephone surveys according to costs and errors. An analytical solution for dual frame surveys and a more general postsurvey evaluation of different modes are presented. In conclusion, we recapitulate key issues of phone surveys and indicate future trends with guidelines for further research.
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Web survey bibliography - Slavec, A. (11)
- Investigating respondent multitasking in web surveys using paradata; 2016; Sendelbah, A.; Vehovar, V.; Slavec, A.; Petrovcic, A.
- An Overview of Mobile CATI Issues in Europe; 2015; Slavec, A.; Toninelli, D.
- Identifying and correcting question-wording problems: the case of Wageindicator; 2015; Slavec, A., Vehovar, V., Tijdens, K. G.
- e-Social Science Perspective on Survey Process: Towards an Integrated Web Questionnaire Development...; 2015; Vehovar, V., Petrovcic, A., Slavec, A.
- WEBDATANET: Innovation and Quality in Web-Based Data Collection ; 2014; Steinmetz, S., Slavec, A., Tijdens, K. G., Reips, U.-D., de Pedraza, P., Popescu, A., Belchior, A., ...,...
- Costs and Errors in Fixed and Mobile Phone Surveys; 2012; Vehovar, V., Slavec, A., Berzelak, N.
- Web Survey Software; 2012; Berzelak, N., Vehovar, V., Slavec, A.
- Web survey software; 2011; Slavec, A., Berzelak, N., Vehovar, V.
- Optimization of dual frame telephone survey designs; 2011; Slavec, A., Vehovar, V.
- Preference for Mobile Interview Surveys? Interplay of costs, errors and biases; 2009; Vehovar, V., Slavec, A.
- National readership surveys: Moving from probability face-to-face surveys to Internet panels; 2009; Vehovar, V., Slavec, A., Petric, I., Sargac, M.