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Web Survey Bibliography

Title Evaluating the Effect of a Non-Monetary Incentive in a Nationally Representative Mixed-Mode Establishment Survey
Year 2013
Access date 30.05.2013

In 2012, the National Center for Health Statistics (NCHS) launched its new strategy for obtaining nationally representative statistical information about the supply and use of the major types of
long-term care providers in the United States—the National Study of Long-Term Care Providers (NSLTCP). NSLTCP represents a substantial redesign, including replacing in-person data collection with less expensive mail, Web and telephone modes. When using in-person data collection over the past couple of decades to survey a variety of long-term care providers (assisted living communities, nursing homes, home health and hospice agencies), NCHS experienced decreasing response rates from highs in the 90s to lows in the 70s. Because of concerns about decreasing response rate trends and achieving adequate response rates when transitioning from in-person data collection to modes that have traditionally produced relatively lower response rates, NCHS embedded experiments into its 2012 national data collection effort. This presentation focuses on a randomized experiment to test the effect of a non-financial incentive. The base protocol included mail and Web choice options with computer-assisted telephone interviewing (CATI) follow-up for non-respondents. The contacts included an advance letter, first questionnaire mailing, thank you/reminder letter, second and third questionnaire mailings, and CATI. For this experiment, treatment cases were offered a tailored report showing their responses compared to all responses, if they participated. We hypothesize that compared to the control group the treatment group would have a higher response rate both prior to CATI and at study end and lower nonresponse bias, for both provider types. Results and implications for the protocol for the next wave will be discussed.

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Year of publication2013
Bibliographic typeConferences, workshops, tutorials, presentations
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