Web Survey Bibliography
Title New Data Collections Using Touchtone Data Entry
Author Jakhu, S., Sauer, M. E.
Year 2002
Access date 14.06.2004
Abstract Two programs at the Bureau of Labor Statistics (BLS) are introducing Touchtone Data Entry (TDE) into their data collection processes. Developed at BLS in the mid-1980s, TDE is used in large-scale collection of approximately 240,000 units monthly by the establishment payroll survey.
This article describes the touchtone methodology and its application in two very different survey environments. The Job Openings and Labor Turnover Survey (JOLTS), a monthly establishment survey similar to the BLS payroll survey, uses TDE in combination with CATI to collect data. The other new implementation of TDE is by the Annual Refiling Survey (ARS) component of the ES-202 Covered Employment and Wages program. In the ARS, the universe of businesses is contacted on a three-year cycle to update information. Until now, the refiling was solely via a mailed form.
In both programs, the use of TDE is intended to reduce collection costs and maintain response rates for selected units. TDE is proving to be a cost-effective alternative to mail and CATI-based methods. Rising labor and postal rates, and declining telephone and technology costs offer incentives to redesign collection processes.
Access/Direct link Homepage - conference (abstract)
Year of publication2002
Bibliographic typeConference proceedings
Web Survey Bibliography - Touch technology (20)
- PDAs in socio-economic surveys: instrument bias, surveyor bias or both?; 2013; Escobal, J., Benites, S.
- The smartphone psychology manifesto; 2012; Miller, G.
- For winning qualitative, make it high-touch + high-tech; 2012; Barber, E., McIlrath, M.
- What is Probit; 2011
- The next CAPI evolution - completing web surveys on cell-enabled iPads; 2011; Dayton, J., Driscoll, H.
- Mobile, webmail, desktops: Where are we viewing email now?; 2011
- Involve while you evolve. How to make mobile research work for everyone; 2011; Luck, K.
- Evaluating the usability of personal digital assistants to collect behavioral data on adolescents with...; 2011; McClamroch, K. J
- Computer-assisted questionnaires may facilitate collection of quality-of-life (QOL) data: At a cost; 2006; Smith, A. B., Velikova, G., Wright, E. P., Lynch, P., Selby, P. J.
- Protocol for Converting Respondents form Touchtone to the Internet in the Current Employment Statistics...; 2004; Rosen, R. J., Harrell, L. J., Ballard, D., Wise, R., Gomes, T.
- Response order effects – how do people read?; 2003; Duffy, B.
- Response latency methodology for survey research: Measurement and modeling strategies; 2003; Mulligan, K. et al.
- New Data Collections Using Touchtone Data Entry; 2002; Jakhu, S., Sauer, M. E.
- Automation Strategies for the Covered Employment and Wages (CEW) Program; 2002; Searson, M.
- Online- and Touchscreensurveys: on Some Similarities of Computer-based Forms of Data Collection; 2002; Weichbold, M., Griessner, E. M.
- New Ways of Survey Data Collection: Touchscreens; 2002; Weichbold, M.
- Using touch screen audio-CASI to obtain data on sensitive topics; 2001; Cooley, P. C., Rogers, S. M., Al-Tayyib, A. A., Ganapathi, L. F., Willis, G. B., Turner, C. F.
- New Opportunities with CAI; 1998; Blyth, B.
- TDE and Beyond: Data Collection on the World Wide Web; 1996; Clayton, R. L., Werking, G. S., Harrell, L. J.
- Speech Data Entry: Results of a Test of Voice Recognition for Survey Data Collection; 1992; Clayton, R. L., Winter, D. L. S.