Web Survey Bibliography
This paper investigates whether it is possible to improve the representativeness of an Internet panel by including non-Internet households. We study the LISS panel, managed by CentERdata, an Internet panel based on a probability sample that comprises approximately 5000 households. The LISS panel provides non-Internet households, households with no Internet access at the time of the sampling, with cost-free equipment and an Internet connection. Early 2010 the LISS panel contained 545 non-Internet households, this equals approximately 10% of the entire panel.
The analyses show that particularly older households, non-western immigrants, and one-person households are less likely to have Internet access. The LISS panel includes a representative sample of non-Internet households except for households with high average age ("the oldest old"). Non-Internet households who participate in the panel show higher response rates on the individual questionnaires and lower attrition rates. While significant differences between the panel and the Dutch population remain, the complete LISS panel, with both Internet and non-Internet households, appears to be closer to the Dutch population than the panel consisting only of Internet households for all socio-demographic variables we tested. Furthermore, about half of the non-Internet households start to use the Internet after they have become panel members. They use less of the options offered by Internet, and mainly use the simpler applications, such as e-mail and information search, compared to persons living in Internet households. In this sense, they remain different from the original Internet households and continue to contribute to the quality of the panel data.
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Web survey bibliography - Scherpenzeel, A. (19)
- Tracking the Representativeness of an Online Panel Over Time ; 2016; Klausch, L. T.; Scherpenzeel, A.
- Informing panel members about study results; 2014; Scherpenzeel, A., Toepoel, V.
- Improving Survey Methods: Lessons from Recent Research; 2014; Engel, U., Jann, B., Lynn, P., Scherpenzeel, A., Sturgis, P.
- Random versus Systematic Error in a Mixed Mode Online-Telephone Survey; 2013; Hox, J., Scherpenzeel, A., Boeve, A., Boeve, A., de Leeuw, E. D.
- Mobility and Smartphones: a pilot study of travel data collection among experienced and inexperienced...; 2013; Douhou, S., Scherpenzeel, A.
- Does It Pay Off to Include Non-Internet Households in an Internet Panel? ; 2013; Leenheer, J., Scherpenzeel, A.
- Timing of Nonparticipation in an Online Panel: The effect of incentive strategies; 2013; Douhou, S., Scherpenzeel, A.
- Experiences from a probability-based Internet panel: Sample, recruitment and participation; 2013; Scherpenzeel, A.
- Recruiting A Probability Sample For An Online Panel: Effects Of Contact Mode, Incentives, And Information...; 2012; Scherpenzeel, A., Toepoel, V.
- Time use data collection using Smartphones: Results of a pilot study among experienced and inexperienced...; 2012; Scherpenzeel, A., Sonck, N., Fernee, H., Morren, Me.
- True Longitudinal and Probability-Based Internet Panels: Evidence from the Netherlands; 2011; Das, M., Scherpenzeel, A.
- Can biomarkers be collected in an Internet survey? A pilot study in the LISS panel; 2011; Avendano, M., Mackenbach, J., Scherpenzeel, A.
- Mode Effect or Question Wording? Measurement Error in Mixed Mode Surveys; 2011; de Leeuw, E. D., Hox, J., Scherpenzeel, A.
- Building an Online Immigrant Panel: Response and Representativity; 2011; Scherpenzeel, A.
- Start of the LISS panel: Sample and recruitment of a probability-based Internet panel ; 2009; Scherpenzeel, A.
- Effects of data collection technique on the quality of data: A MTMM study of CATI, CAPI and Online interviews...; 2009; Scherpenzeel, A.
- An online panel as a platform for multi-disciplinary research; 2008; Scherpenzeel, A.
- Online interviews and data quality: A multitrait-multimethod study ; 2008; Scherpenzeel, A.
- Pilot study to recruite a sample for an online panel: Effects of contact mode, incentives and information...; 2007; Scherpenzeel, A.