Web Survey Bibliography

Title Assessing Newspaper Accuracy: Using the Internet to Improve a Classic Survey Technique
Author Maier, S. R.
Year 2004
Access date 14.06.2004
Abstract For more than 60 years, mass communication researchers have relied on self-administered mail surveys to assess newspaper accuracy, asking people cited in news stories whether the information was correctly reported. But most accuracy studies involve a single local news market and the cooperation of the newspaper being examined, making comparison of news accuracy across newspapers and over time difficult if not impossible to assess. Seeking to provide an independent benchmark measure of newspaper accuracy in the United States, this study attempts to use Internet technology to overcome these limitations. Two methodological research questions are posed: (1) Using Internet search tools, is it feasible to generate a database of mail and email addresses for a large sample of news sources cited in news stories across the nation? (2) Will mixed-mode data collection, using mail and webbased surveys, enhance source participation? Results show that new technology facilitates a cross-market accuracy survey of news sources. Working addresses were found for primary news sources cited in nearly all of the 7,600 newspaper stories in 20 U.S. markets studied. The response rate was 68 percent, indicating that news sources are willing to participate in a long-distance, independent survey. The response rate for the 10 newspapers in the mixed-mode experimental group was 6 percentage points greater than for the all-postal control group. The mixed-mode group also had fewer refusals, undeliverable addresses, and partially completed questionnaires. Respondents using the web questionnaire were significantly younger than those responding by mail, but otherwise differed only slightly in demographic make-up or in their assessment of newspaper accuracy. Mixed-mode data collection had an auxiliary benefit: Pre-notification letters by email provided a low-cost, rapid-response system of list validation, enabling researchers to correct addresses and other information before expensive mail surveys were sent.
Year of publication2004
Bibliographic typeConferences, workshops, tutorials, presentations
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Web Survey Bibliography - 2004 (512)

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