Web Survey Bibliography
This paper reports on key lessons learned from a web-based data collection methodology used to study alcohol use behavior among college students. The methodology included several steps starting with postcard pre-notifications sent to the campus address of the students in the sample, as well as a poster media campaign initiated on campuses to encourage students to check for information about the survey. The pre-notification postcards and the posters included information about the incentive offered for completing the questionnaire. The e-mail was sent after the pre-notifications had been sent out and the posters were posted. The email included instructions for completing the survey. This paper discusses the key issues and challenges associated with this methodology. The first challenge with using web-based data collection is programming a survey designed as a paper and pencil questionnaire. Many “intuitive” things that are true for the formatting and structuring a paper questionnaire needed to be re-thought for the web-based environment. The second challenge was related to obtaining a high and consistent response rate. The average response rate of nine colleges across all school year classifications was 28.1% with a range of 45.5% to 10.2%. The variance in the response rate could be considered as functions of recency, persistence, access, and school size (or initial sample size from which to draw). Respondents with easy access were likely to respond within 24 hours of the receipt of the initial e-mail. Those without easy access took much longer to respond. In such cases, persistence was essential to increase response rates. Three or four reminders were sent to increase response rates in low-response rate sub-samples. Other challenges included processing the incentives for the respondents in a timely manner. The goal of this paper is to expand on the methodology and demonstrate the benefits and burdens of web-based data collection.
Web Survey Bibliography - The American Association for Public Opinion Research (AAPOR) 59th Annual Conference, 2004 (59)
- The Prevalence of Wireless Substitution; 2004; Luke, J. V., Blumberg, S. J., Cynamon, M. C.
- Is It the Young and the Restless Who Only Use Cellular Phones?; 2004; Steeh, C. G.
- Cell Phone Owners and Usage Patterns; 2004; Tuckel, P. S., O’Neill, H.
- A New Era for Telephone Surveys; 2004; Steeh, C. G.
- Effects of Immediate versus Delayed Notification of Prize Draw Results and Announced Survey Duration...; 2004; Tuten, T. L., Galesic, M., Bosnjak, M.
- A Comparison of Lab-Based and On-Site Usability Testing; 2004; Dean, E.
- To Do or Not to Do?: A Comparison of Behavioral Intention Measures; 2004; Thomas, R. K., Behnke, C. S., Johnson, A. M.
- Item Non-response: Don't Know about Mandatory Responses?; 2004; Thomas, R. K., Johnson, A. M., Behnke, C. S.
- A Global Study of Knowledge Workers: Using the Internet, Dealing with Cultural Variation, and Commercial...; 2004; Day, R., Ross, J.
- Cognitive Interviewing and the Use of Visual Design Principles: A Case Study; 2004; Stettler, K., Nguyen, T.
- Is the American Public as Informed about Science as They Say They Are?; 2004; Gentry, R. J.
- Effects of Mode of Interview, and moderating variables on Erectile and Ejaculatory Function Measures; 2004; Catania, J.A., Rosen, R. J., Wood Johnson, R., Jacobs, S., Sallis, J., Shpilsky, A.
- CASI Supplemental Survey Nonresponse; 2004; Kim, J., Smith, T. W., Kim, S., Kang, J.-H., Berktold, J.
- Augmenting the BRFSS RDD Design with Mail and Web Modes: Results from a Multi-State Experiment; 2004; Roe, D., Jiles, R., Weiner, J., Mokdad, A., Link, M. W.
- Comparing Face to Face, Telephone, Paper Self-Administered, and Web Survey Measurement; 2004; Tortora, R. D., Groves, R. M., Peytcheva, E., Manchin, R.
- Comparison of Web, Mail, and Mixed-Mode Data Collection Methods in a Survey of R&D Funding; 2004; Brick, P. D., Kerwin, J., Levin, K., Cantor, D., O'Brien, J., Wang, A., Campbell, S., Shipp, S.
- Survey Mode Preferences of Business Respondents; 2004; Tarnai, J., Paxon, M. C.
- Respect Thy Respondent Part II: Good Manners for Web surveys; 2004; Featherston, F., Moy, L.
- Fast Timse and Simple Questions: The Effects of Age, Experience and Question Complexity on Web Survey...; 2004; Yan, T., Tourangeau, R.
- Race-of-Interviewer Effects: What Happens on the Web?; 2004; Krysan, M., Couper, M. P.
- How Visual Grouping Influences Answers To Internet Surveys; 2004; Smyth, J. D., Dillman, D. A., Christian, L. M., Stern, M. J.
- The Pollster’s Image, Computer Proliferation in America and What It Means to You!; 2004; Mayur, R., Koudinova, T., Kambavis, C., Sherlock, C.
- Rating versus Comparative Trade-off Measures; 2004; Thomas, R. K., Behnke, C. S., Johnson, A. M.
- Applying New Methodologies in a Longitudinal Study of Young Conservative Jews; 2004; Keysar, A., Kosmin, B.
- Mode-Effects in Pre-Recruited Panels of Full Population?; 2004; Bandilla, W., Bosnjak, M., Altdorfer, P., Lohmann, H.
- Nonresponse to Private and Sensitive Survey Questions; 2004; Montenegro, X.
- Overnight or All Weekend? Comparing Two Online Omnibus Panel Surveys; 2004; Bauman, S.
- Data collection via CATI/CATI-Cell: five years later; 2004; Tucker, K. I.
- The Effect of an Explicit “Decline to Answer” Option in Web Surveys; 2004; Broach, R. J., Ahsan, S., Hoffer, T. B.
- Using progress indicators in web surveys; 2004; Heerwegh, D.
- Web Survey Design: Paging vs. Scrolling; 2004; Peytchev, A., Crawford, S. D., McCabe, S. E., Conrad, F. G., Couper, M. P.
- It's Only Incidental: International Web Survey Considerations; 2004; Thomas, R. K., Klein, J. D., Behnke, C. S.
- Individual and Environmental Factors Affecting Unit Nonresponse and Drop-Out Rates in Web Surveys; 2004; Basson, D., Boulianne, J. S.
- Web of Intrigue? Evaluating Effects on Response Rates of between Web SAQ, CATI, and Mail SAQ Options...; 2004; Grigorian, K. H., Hoffer, T. B., Sederstrom, S.
- A meta-analysis of response rates in Web surveys compared to other survey modes; 2004; Lozar Manfreda, K., Vehovar, V.
- The Effect of Mode on Response Rates and Data Quality in a Survey of Physicians; 2004; Losh, M. E., Thompson, N., Lutz, G.
- Exploration of Physicians Who Choose to Respond Online; 2004; Peugh, J., Zapert, K.
- Response Effects of Survey Mode Controlled for Nonresponse Errors; 2004; Paxon, M. C., Tarnai, J.
- Mode Effects on Item Nonresponse: Gallup-European Social Survey Mixed Mode Experiment; 2004; Yu, M., Chang, M. Y., He, P., Smathers, L., McCutcheon, A. L.
- Using an E-Mail Invitation to Screen Survey Respondents; 2004; Abi-Habib, N., Triplett, T. A., Safir, A.
- Dropout on the Web: Influence of changes in respondents' interest and perceived burden during the Web...; 2004; Galesic, M.
- Propensiy Score Adjustment as An Alternative Weighting Scheme for Web Survey Data; 2004; Lee, Sunghee
- On the Convergent Validity of Attitude Measurement in Phone and Online Surveys; 2004; Thomas, R. K., Krane, D., Taylor, H.
- Nonresponse Research in the Department of Defense; 2004; Caplan, J. R.
- Addressing Trust In The Anonymity And Confidentiality Of Web Surveys Through Usability Testing; 2004; Fenlason, K., Lundby, K., Christianson DeMay, C.
- Editing Strategies for Electronic Establishment Survey Data Collection: Research and Experience; 2004; Anderson, A. E., Murphy, E. D., Nichols, E. M., Sigman, R. S., Willimack, D. K.
- Web-based surveys in market and social research – Usage and needs of different user groups in...; 2004; Kaczmirek, L., Bosnjak, M., Bandilla, W., Auer, T.
- Assessing Newspaper Accuracy: Using the Internet to Improve a Classic Survey Technique; 2004; Maier, S. R.
- Panel Attrition and its Effects on Results from a Longitudinal Study: An Examination of Changes in Participants...; 2004; Baxter, R. K., Dean, E.
- Benefits and Burdens of Web-based Data Collection among College Students; 2004; Mitra, A., Durant, R. H., Wolfson, M., Martin, B., Champion, H., O'Brien, M. C., Omli, M., Williams...
