Web Survey Bibliography

Title Response quality of self-administered questionnaires: A comparison between paper and web questionnaires
Source Social Science Computer Review, 32, 2, pp. 256-269
Year 2014
Access date 15.04.2014

The objective of this article is to analyze the quality of the information collected by a self-administered survey addressed to citizens of Andalusia, who were offered the possibility of answering using the post or Internet. The study showed the advantages of using web-based self-administered questionnaires. Web surveys showed a low number of unanswered questions, more detailed answers to open questions, and longer answers to questions than those generated from paper questionnaires. The five open questions with text showed longer answers from the web survey, around 63 characters more. In the open questions with numerical answers, the use of drop-box (select list) generated better response than the use of a blank space left in the paper questionnaire.

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Year of publication2014
Bibliographic typeJournal article

Web survey bibliography - 2014 (332)