Web Survey Bibliography
This article extends previous research on visual design effects in list-style open-ended questions, which ask respondents to name items of a specific category. I analyze differences in response behavior between formats that provide the respondent with one large answer box and those that provide 10 small answer boxes when asking the respondent about unaided brand awareness, controlling for demographic respondent characteristics and personal topic interest. In three experiments embedded in web surveys, respondents from a nonprobability online panel were randomly assigned to one of two question formats asking about unaided brand awareness of insurance companies (Experiment 1: n = 579), airlines (Experiment 2: n = 633), and car tires (Experiment 3: n = 604). The results indicate that respondents use cues from the answer box format of list-style open-ended questions to infer what the questionnaire designer expects from them as appropriate answers. When controlling for personal topic interest and respondent demographics, I found that the number of brands named and the time the respondents needed to give an answer to the question were significantly higher if 10 small answer boxes were presented, compared with just one large answer box in two of the studies. Additionally, respondents named more brands that were less accessible when provided with the 10 small answer boxes.
Web survey bibliography - Keusch, F. (21)
- Web Survey Gamification - Increasing Data Quality in Web Surveys by Using Game Design Elements; 2017; Schacht, S.; Keusch, F.; Bergmann, N.; Morana, S.
- The Impact of Response Scale Direction on Survey Responses in a Mixed-mode Survey ; 2016; Hu, M.; Yan, T.; Keusch, F.
- The Impact of Scale Direction, Alignment and Length on Responses to Rating Scale Questions in a Web...; 2016; Keusch, F.; Liu, M.; Yan, T.
- A Review of Issues in Gamified Surveys; 2015; Keusch, F.; Zhang, Che.
- Understanding Society Innovation Panel Wave 7: Results from Methodological Experiments; 2015; Blom, A. G.; Burton, J.; Booker, C. L.; Cernat, A.; Fairbrother, M.; Jaeckle, A.; Kaminska, O.; Keusch...
- Impact of response scale direction on survey responses in web and mobile web surveys; 2015; Yan, T.; Keusch, F.
- The Effects of the Direction of Rating Scales on Survey Responses in a Telephone Survey; 2015; Keusch, F., Yan, T.
- The Influence of Answer Box Format on Response Behavior on List-Style Open-Ended Questions; 2014; Keusch, F.
- Motives for joining nonprobability online panels and their association with survey participation behavior...; 2014; Keusch, F., Batinic, B., Mayerhofer, W.
- The Influence of Answer Box Format, Personal Topic Interest, and Respondent Characteristics on Response...; 2013; Keusch, F.
- The Direction of Rating Scales and Its Influence on Response Behavior in Web Surveys; 2012; Keusch, F.
- Open-ended Questions in Web Surveys: One Large vs. Ten Small Boxes; 2012; Keusch, F.
- The influence of social desirability on data quality in face-to-face and web surveys; 2012; Keusch, F.
- The influence of personality traits and motives for joining on participation behavior in online panels...; 2011; Keusch, F.
- Does the direction of Likert-type scales influence response behavior in web surveys?; 2011; Keusch, F.
- The Influence Of The Direction Of Likert-Type Scales In Web Surveys On Response Behavior In Different...; 2011; Keusch, F.
- Does Making The Survey Topic More Salient Lead To An Expert Bias? – The Influence of Announcing...; 2010; Keusch, F., Mayerhofer, W., Weilbuchner, N., Jungreithmaier, S.
- Online Access Panels: A detailed look at different Ways of Entering, their Costs and Participation Behavior...; 2010; Führer, R., Keusch, F.
- Can a professional questionnaire layout make up for a boring topic? The mediating role of topic interest...; 2010; Keusch, F., Mayerhofer, W., Jungreithmaier, S., Weilbuchner, N., Fuehrer, R., Kling, H.
- Maßnahmen zur Steigerung der Responserate bei listenbasierten Stichproben in Webbefragungen; 2009; Keusch, F.
- Increasing response rates in list based samples; 2009; Keusch, F., Kurz, H., Penzkofer, P.