Web Survey Bibliography
A key choice in the design of web surveys is whether to place the survey questions in a multitude of short pages or in long scrollable pages. There are advantages and disadvantages of each approach depending on the length, content, and complexity of the instrument. A few studies have experimentally examined the two designs, but these have been limited by small sample sizes, restricted evaluation criteria, and the types of instruments used, yielding inconclusive or contradictory findings. The often unrealistic assumption that all questions are relevant for all respondents (absence of a skip pattern) further limits the applicability of these results. These findings may have also been affected by time, as vast changes in the technology and web experience of respondents have occurred since then. In March 2003, we conducted a survey of over 21,000 undergraduate students at the University of Michigan. Ten percent of the 10,000 respondents were directed to the scrollable version of the survey, containing a single HTML form for each of the major sections. The balance were assigned to the paging version, in which questions were presented in small logical groupings to be visible on the screen without scrolling. The instrument contained over 100 questions, including topics that vary in sensitivity and desirability such as tobacco, alcohol, drugs, and sexual behavior. The survey also permitted comparison of the effect of skip patterns by implementing skip instructions and hyperlinks in the scrollable design, and also recorded time at the end of each of the five topical sections. A variety of process and outcome measures were used to explore differences between the two designs. We will present the results of these comprehensive analyses and address issues of the relative suitability of the alternative design approaches for different types of Web surveys.
Web Survey Bibliography - The American Association for Public Opinion Research (AAPOR) 59th Annual Conference, 2004 (59)
- The Prevalence of Wireless Substitution; 2004; Luke, J. V., Blumberg, S. J., Cynamon, M. C.
- Is It the Young and the Restless Who Only Use Cellular Phones?; 2004; Steeh, C. G.
- Cell Phone Owners and Usage Patterns; 2004; Tuckel, P. S., O’Neill, H.
- A New Era for Telephone Surveys; 2004; Steeh, C. G.
- Effects of Immediate versus Delayed Notification of Prize Draw Results and Announced Survey Duration...; 2004; Tuten, T. L., Galesic, M., Bosnjak, M.
- A Comparison of Lab-Based and On-Site Usability Testing; 2004; Dean, E.
- To Do or Not to Do?: A Comparison of Behavioral Intention Measures; 2004; Thomas, R. K., Behnke, C. S., Johnson, A. M.
- Item Non-response: Don't Know about Mandatory Responses?; 2004; Thomas, R. K., Johnson, A. M., Behnke, C. S.
- A Global Study of Knowledge Workers: Using the Internet, Dealing with Cultural Variation, and Commercial...; 2004; Day, R., Ross, J.
- Cognitive Interviewing and the Use of Visual Design Principles: A Case Study; 2004; Stettler, K., Nguyen, T.
- Is the American Public as Informed about Science as They Say They Are?; 2004; Gentry, R. J.
- Effects of Mode of Interview, and moderating variables on Erectile and Ejaculatory Function Measures; 2004; Catania, J.A., Rosen, R. J., Wood Johnson, R., Jacobs, S., Sallis, J., Shpilsky, A.
- CASI Supplemental Survey Nonresponse; 2004; Kim, J., Smith, T. W., Kim, S., Kang, J.-H., Berktold, J.
- Augmenting the BRFSS RDD Design with Mail and Web Modes: Results from a Multi-State Experiment; 2004; Roe, D., Jiles, R., Weiner, J., Mokdad, A., Link, M. W.
- Comparing Face to Face, Telephone, Paper Self-Administered, and Web Survey Measurement; 2004; Tortora, R. D., Groves, R. M., Peytcheva, E., Manchin, R.
- Comparison of Web, Mail, and Mixed-Mode Data Collection Methods in a Survey of R&D Funding; 2004; Brick, P. D., Kerwin, J., Levin, K., Cantor, D., O'Brien, J., Wang, A., Campbell, S., Shipp, S.
- Survey Mode Preferences of Business Respondents; 2004; Tarnai, J., Paxon, M. C.
- Respect Thy Respondent Part II: Good Manners for Web surveys; 2004; Featherston, F., Moy, L.
- Fast Timse and Simple Questions: The Effects of Age, Experience and Question Complexity on Web Survey...; 2004; Yan, T., Tourangeau, R.
- Race-of-Interviewer Effects: What Happens on the Web?; 2004; Krysan, M., Couper, M. P.
- How Visual Grouping Influences Answers To Internet Surveys; 2004; Smyth, J. D., Dillman, D. A., Christian, L. M., Stern, M. J.
- The Pollster’s Image, Computer Proliferation in America and What It Means to You!; 2004; Mayur, R., Koudinova, T., Kambavis, C., Sherlock, C.
- Rating versus Comparative Trade-off Measures; 2004; Thomas, R. K., Behnke, C. S., Johnson, A. M.
- Applying New Methodologies in a Longitudinal Study of Young Conservative Jews; 2004; Keysar, A., Kosmin, B.
- Mode-Effects in Pre-Recruited Panels of Full Population?; 2004; Bandilla, W., Bosnjak, M., Altdorfer, P., Lohmann, H.
- Nonresponse to Private and Sensitive Survey Questions; 2004; Montenegro, X.
- Overnight or All Weekend? Comparing Two Online Omnibus Panel Surveys; 2004; Bauman, S.
- Data collection via CATI/CATI-Cell: five years later; 2004; Tucker, K. I.
- The Effect of an Explicit “Decline to Answer” Option in Web Surveys; 2004; Broach, R. J., Ahsan, S., Hoffer, T. B.
- Using progress indicators in web surveys; 2004; Heerwegh, D.
- Web Survey Design: Paging vs. Scrolling; 2004; Peytchev, A., Crawford, S. D., McCabe, S. E., Conrad, F. G., Couper, M. P.
- It's Only Incidental: International Web Survey Considerations; 2004; Thomas, R. K., Klein, J. D., Behnke, C. S.
- Individual and Environmental Factors Affecting Unit Nonresponse and Drop-Out Rates in Web Surveys; 2004; Basson, D., Boulianne, J. S.
- Web of Intrigue? Evaluating Effects on Response Rates of between Web SAQ, CATI, and Mail SAQ Options...; 2004; Grigorian, K. H., Hoffer, T. B., Sederstrom, S.
- A meta-analysis of response rates in Web surveys compared to other survey modes; 2004; Lozar Manfreda, K., Vehovar, V.
- The Effect of Mode on Response Rates and Data Quality in a Survey of Physicians; 2004; Losh, M. E., Thompson, N., Lutz, G.
- Exploration of Physicians Who Choose to Respond Online; 2004; Peugh, J., Zapert, K.
- Response Effects of Survey Mode Controlled for Nonresponse Errors; 2004; Paxon, M. C., Tarnai, J.
- Mode Effects on Item Nonresponse: Gallup-European Social Survey Mixed Mode Experiment; 2004; Yu, M., Chang, M. Y., He, P., Smathers, L., McCutcheon, A. L.
- Using an E-Mail Invitation to Screen Survey Respondents; 2004; Abi-Habib, N., Triplett, T. A., Safir, A.
- Dropout on the Web: Influence of changes in respondents' interest and perceived burden during the Web...; 2004; Galesic, M.
- Propensiy Score Adjustment as An Alternative Weighting Scheme for Web Survey Data; 2004; Lee, Sunghee
- On the Convergent Validity of Attitude Measurement in Phone and Online Surveys; 2004; Thomas, R. K., Krane, D., Taylor, H.
- Nonresponse Research in the Department of Defense; 2004; Caplan, J. R.
- Addressing Trust In The Anonymity And Confidentiality Of Web Surveys Through Usability Testing; 2004; Fenlason, K., Lundby, K., Christianson DeMay, C.
- Editing Strategies for Electronic Establishment Survey Data Collection: Research and Experience; 2004; Anderson, A. E., Murphy, E. D., Nichols, E. M., Sigman, R. S., Willimack, D. K.
- Web-based surveys in market and social research – Usage and needs of different user groups in...; 2004; Kaczmirek, L., Bosnjak, M., Bandilla, W., Auer, T.
- Assessing Newspaper Accuracy: Using the Internet to Improve a Classic Survey Technique; 2004; Maier, S. R.
- Panel Attrition and its Effects on Results from a Longitudinal Study: An Examination of Changes in Participants...; 2004; Baxter, R. K., Dean, E.
- Benefits and Burdens of Web-based Data Collection among College Students; 2004; Mitra, A., Durant, R. H., Wolfson, M., Martin, B., Champion, H., O'Brien, M. C., Omli, M., Williams...
