Web Survey Bibliography
Title What do web survey panel respondents answer when asked “Do you have any other comment?”
Author Schonlau, M.
Year 2015
Access date 15.06.2016
Abstract
Near the end of a web survey respondents are often asked whether they have additional comments. Such final comments are usually ignored, partially because open-ended questions are more challenging to analyze. A random sample of final comments in the LISS panel and Dutch immigrant panel were categorized into one of nine categories (neutral, positive, multiple subcategories of negative). While few respondents chose to make a final comment, this is more common in the Immigrant panel (5.7%) than in the LISS panel (3.6%). In both panels there are slightly more neutral than negative comments, and very few positive comments. The number of final comments about unclear questions was 2.7 times larger in the immigrant panel than in the LISS panel. The number of final comments complaining about survey length on the other hand was 2.7 times larger in the LISS panel than in the immigrant panel. Researchers might want to consider additional pretesting of questions when fielding a questionnaire in the immigrant panel.
Access/Direct link Journal Homepage (abstract) / (full tex)
Year of publication2015
Bibliographic typeJournal article
Web survey bibliography - Schonlau, M. (14)
- Are Final Comments in Web Survey Panels Associated with Next-Wave Attrition?; 2016; McLauchlan, C.; Schonlau, M.
- Options for Fielding and Analyzing Web Surveys; 2016; Schonlau, M.; Couper, M. P.
- What do web survey panel respondents answer when asked “Do you have any other comment?”; 2015; Schonlau, M.
- Recruiting an Internet Panel Using Respondent-Driven Sampling; 2014; Schonlau, M., Weidmer, B., Kapteyn, A.
- Recruiting in an Internet panel using respondent driven sampling; 2012; Schonlau, M.
- Respondent-driven sampling; 2012; Schonlau, M., Liebau, E.
- Conducting Respondent Driven Sampling on the Web: An Experimental Approach to Recruiting Challenges; 2011; Kapteyn, A., Schonlau, M.
- Graph comprehension: an experiment in displaying data as bar charts, pie charts and tables with and...; 2008; Schonlau, M.
- Beyond Demographics: Are ‘Webographic’ Questions Useful for Reducing the Selection Bias...; 2007; Schonlau, M., van Soest, A., Kapteyn, A.
- Will Web Surveys Ever Become Part of Mainstream Research?; 2004; Schonlau, M.
- A Comparison Between Responses From a Propensity-Weighted Web Survey and an Identical RDD Survey; 2004; Schonlau, M., Zapert, K., Simon, L. P., Sanstad, K., Marcus, S., Adams, Jo., Spranca, M., Kan, H., Turner...
- Web Surveys as Part of a Mixed-Mode Strategy for Populations That Cannot Be Contacted by E-Mail; 2003; Schonlau, M., Asch, B. J., Du, C.
- Conducting Research Surveys via E-mail and the Web; 2002; Schonlau, M., Elliot, M. N., Fricker, R. D.
- Literature Review of Web and E-mail Surveys, Chapter III; 2001; Schonlau, M., Fricker, R. D., Elliot, M. N.