Web Survey Bibliography
Title Does the Use of Smartphones to Participate in Web Surveys Affect the Survey Experience when Sensitive Questions are Proposed?
Author Toninelli, D.; Revilla, M.
Source General Research Conference (GOR) 2016
Year 2016
Access date 16.08.2016
Presentation PDF (378 KB)
Abstract
Relevance & Research Question: Survey methodologists recently started dealing with a rapid change observed in the web survey participation: the spread of mobile devices and of the mobile web usage made the mobile participation more and more common. This causes the rise of new methodological questions concerning, for example, the comparability of collected data. In fact, the different characteristics of mobile devices (reduced size of the screens, high portability, etc.) and the potentially different contexts of participation (wider range of places, presence of bystanders) can significantly affect the survey experience and, consequently, how the information is reported. This papers aims at understanding if the use of smartphones and the use of a questionnaire optimized for mobile participation can significantly affect respondents' survey experience, when sensitive questions are proposed.
Methods & Data: Our experiment was implemented in Spain at the beginning of 2015 by the online opt-in panel Netquest. It involved 1,800 panelists who were randomly assigned to PC, smartphone non-optimized or smartphone optimized, in two waves. This allows evaluating the device and the optimization effects for the same respondents.
Results: Our results confirm previous literature findings about the participation place (the preferred is “home”). Nevertheless, the survey context for smartphones respondents can be very different because of the higher variety of places and the more common presence of bystanders. Nevertheless the use of smartphones does not play a role in determining the survey experience measured by the following aspects: the trust in the survey confidentiality, the perceived sensitivity of the questions, the feeling uneasy during the survey. Nevertheless, with a smartphone it is more probable being distracted by other tasks. The role of the questionnaire optimization is also not significant.
Added Value: Our results provide new findings about the survey experience for PC and smartphone respondents in a country not studied before: Spain. The web survey participation by means of smartphones can be very different from the classic PC-based survey participation. Nonetheless, even if sensitive questions are proposed, the respondents are not influenced by the used device or by the different context and the survey experience is not affected.
Methods & Data: Our experiment was implemented in Spain at the beginning of 2015 by the online opt-in panel Netquest. It involved 1,800 panelists who were randomly assigned to PC, smartphone non-optimized or smartphone optimized, in two waves. This allows evaluating the device and the optimization effects for the same respondents.
Results: Our results confirm previous literature findings about the participation place (the preferred is “home”). Nevertheless, the survey context for smartphones respondents can be very different because of the higher variety of places and the more common presence of bystanders. Nevertheless the use of smartphones does not play a role in determining the survey experience measured by the following aspects: the trust in the survey confidentiality, the perceived sensitivity of the questions, the feeling uneasy during the survey. Nevertheless, with a smartphone it is more probable being distracted by other tasks. The role of the questionnaire optimization is also not significant.
Added Value: Our results provide new findings about the survey experience for PC and smartphone respondents in a country not studied before: Spain. The web survey participation by means of smartphones can be very different from the classic PC-based survey participation. Nonetheless, even if sensitive questions are proposed, the respondents are not influenced by the used device or by the different context and the survey experience is not affected.
Access/Direct link Conference Homepage (abstract) / (full tex)
Year of publication2016
Bibliographic typeConferences, workshops, tutorials, presentations
Web survey bibliography (4086)
- Question order sensitivity of subjective well-being measures: focus on life satisfaction, self-rated...; 2016; Lee, S.; McClain, C.; Webster, N.; Han, S.
- Are Final Comments in Web Survey Panels Associated with Next-Wave Attrition?; 2016; McLauchlan, C.; Schonlau, M.
- Estimation and Adjustment of Self-Selection Bias in Volunteer Panel Web Surveys ; 2016; Niu, Ch.
- Facebook, Twitter, & Qr codes: An exploratory trial examining the feasibility of social media mechanisms...; 2016; Gu, L. L.; Skierkowski, D.; Florin, P.; Friend, K.; Ye, Y.
- Sensitive Questions in Online Surveys: An Experimental Evaluation of Different Implementations of the...; 2016; Hoglinger, M.; Jann, B.; Diekmann, A.
- Design and test of a web-survey for collecting observer’s ratings on dairy goats’ behavioural...; 2016; Vieira, A.; Oliveira, M. D.; Nunes, T.; Stilwell, G.
- Análisis de herramientas gratuitas para el diseño de cuestionarios on-line; 2016; Montoya, L. S.; Farran, C. X.; Catala, C. M.
- Participation in an Intensive Longitudinal Study with Weekly Web Surveys Over 2.5 Years; 2016; Barber, J. S.; Kusunoki, Y.; Gatny, H. H.; Schulz, P.
- Helping respondents provide good answers in Web surveys; 2016; Couper, M. P.; Zhang, C.
- Geht’s auch mit der Maus? – Eine Methodenstudie zu Online-Befragungen in der Jugendforschung...; 2016; Heim, R.; Konowalczyk, S.; Grgic, M.; Seyda, M.; Burrmann, U.; Rauschenbach, T.
- Shorter Interviews, Longer Surveys: Optimising the survey participant experience whilst accommodating...; 2016; Halder, A.; Bansal, H. S.; Knowles, R.; Eldridge, J.; Murray, Mi.
- Gamifying. Not all fun and games; 2016; Stubington, P.; Crichton, C.
- Are interviews costing £0.08 a waste of money? Reviewing Google Surveys for Wisdom of the Crowd...; 2016; Roughton, G.; MacKay, I.
- Observations from Twelve Years of an Annual Market Research Technology Survey; 2016; Macer, T.; Wilson, S.
- FocusVision 2015 Annual MR Technology Report; 2016; Macer, T., Wilson, S.
- Last Year Your Answer Was … The Impact of Dependent Interviewing Wording and Survey Factors on...; 2016; Al Baghal, T.
- The Effects of a Delayed Incentive on Response Rates, Response Mode, Data Quality, and Sample Bias in...; 2016; McGonagle, K., Freedman, V. A.
- Can Student Populations in Developing Countries Be Reached by Online Surveys? The Case of the National...; 2016; Langer, A., Meuleman, B., Oshodi, A.-G. T., Schroyens, M.
- The Effects of Vignette Placement on Attitudes Toward Supporting Family Members; 2016; Lau, C. Q., Seltzer, J. A., Bianchi, S. M.
- Comparisons of Online Recruitment Strategies for Convenience Samples: Craigslist, Google AdWords, Facebook...; 2016; Antoun, C., Zhang, C., Conrad, F. G., Schober, M. F.
- Comparing Cognitive Interviewing and Online Probing: Do They Find Similar Results?; 2016; Meitinger, K., Behr, D.
- A new model for concept evaluation; 2016; Allen, D. R.
- Feature phones no barrier to conducting an effective conjoint study ; 2016; de Rooij, R.; Dossin, R.
- A look at the unique data-gathering process behind the Harvard Impact Study; 2016; Vitale, J.
- Are sliders too slick for surveys?; 2016; Buskirk, T. D.
- Research gamification for quality pharmaceutical stakeholder insights; 2016; Mondry, B.; Fink, L.
- The impact of survey duration on completion rates among Millennial respondents ; 2016; Coates, D.; Bliss, M.; Vivar, X.
- SurveyTester from Knowledge Navigators ; 2016; Macer, T.
- Marrying passive and custom data for effective mobile targeting; 2016; King, K.; Stevens, N.
- Simplifying your mobile solution; 2016; Berry, K.
- How to maximize survey response rates ; 2016; DeVall, R.; Colby, C.
- Participation rates of childhood cancer survivors to self-administered questionnaires: a systematic...; 2016; Kilsdonk, E.; Wendel, E.; van Dulmen-den Broeder, E.; van Leeuwen, F.E.; Van Den Berg, M. H.; Jaspers...
- Google's MIDAS Touch: Predicting UK Unemployment with Internet Search Data; 2016; Smith, Pau.
- Patient preference: a comparison of electronic patient-completed questionnaires with paper among cancer...; 2016; Martin, P.; Brown, M.C.; Espin‐Garcia, O.; Cuffe, S.; Pringle, D.; Mahler, M.; Villeneuve, J.;...
- Mixed Mode Research: Issues in Design and Analysis; 2016; Hox, J.; De Leeuw, E. D.; Klausch, L. T.
- Does the Use of Smartphones to Participate in Web Surveys Affect the Survey Experience when Sensitive...; 2016; Toninelli, D.; Revilla, M.
- Device use in web surveys: The effect of differential incentives; 2016; Mavletova, A. M.; Couper, M. P.
- Device Effects - How different screen sizes affect answers in online surveys; 2016; Fisher, B.; Bernet, F.
- Effects of motivating question types with graphical support in multi channel design studies; 2016; Luetters, H.; Friedrich-Freksa, M.; Vitt, SGoldstein, D. G.
- Analyzing Cognitive Burden of Survey Questions with Paradata: A Web Survey Experiment; 2016; Hoehne, J. K.; Schlosser, S.; Krebs, D.
- Why Do Web Surveys Take Longer on Smartphones?; 2016; Couper, M. P.; J. J.Peterson, G. J.
- Do Initial Respondents Differ From Callback Respondents? Lessons From a Mobile CATI Survey; 2016; Vicente, P.; Marques, C.
- Secondary Respondent Consent in the German Family Panel; 2016; Schmiedeberg, C.; Castiglioni, L.; Schroeder, J.
- Online Focus Group Discussion is a Valid and Feasible Mode When Investigating Sensitive Topics Among...; 2016; Wettergren, L.; Eriksson, L. E.; Nilsson, J.; Jarvaeus, A.; Lampic, C.
- A look into the challenges of mixed-mode surveys; 2016; Klausch, L. T.
- The use of online social networks as a promotional tool for self-administered internet surveys; 2016; de Rada, V. D.; Arino, L. V. C; Blasco, M. G
- Optimizing Self-response for the 2020 Census ; 2016; Bentley, M.
- Improving Data Quality in a Web Survey of Youth and Teens ; 2016; Horton, V. M.; Branson, R.; Phillips, B. T.; Fowlkes, E.
- Impact of Field Period Length and Contact Attempts on Representativeness for Web Survey ; 2016; Bertoni, N.; Turakhia, C.; Magaw, R.; Ackermann, A.
- Have You Taken Your Survey Yet? Optimum Interval for Reminders in Web Panel Surveys ; 2016; Kanitkar, K. N.; Liu, D.