Web Survey Bibliography
Title Computer-assisted Qualitative Interviewing: Testing and Quality Assessment of CAPI and CATI Questionnaires in the Field
Author Snijkers, G., de Leeuw, E. D., Hoezen, D., Kuijpers, I.
Year 1999
Access date 13.07.2004
Presentation ppt (66k)
Abstract Within a major redesign program of several socio-cultural surveys (POLS) at Statistics Netherlands, a comprehensive test program has been executed. One phase of this test program was a qualitative pilot study. The newly designed, complex computerised questionnaire had to be administered with a mixed mode scenario (CAPI-CATI or vice versa), in order to reduce non-response. The aim of the pilot was to choose one scenario. This choice was based on response rates, and interviewer and respondent preferences, by using among others debriefing questions. A second goal of the pilot was to assess the quality of some questions. This was done by using cognitive interviewing techniques (reaction coding and probing) in the field. These techniques, as well as the debriefing questions, were integrated in the computerised questionnaire, resulting in a Computer-Assisted Qualitative Interviewing tool (CAQI). We feel that this pilot study could not have been carried out without CAQI as a quality assessment tool.
Access/Direct link Homepage - conference (abstract, presentation)
Year of publication1999
Bibliographic typeConferences, workshops, tutorials, presentations
Web Survey Bibliography - de Leeuw, E. D. (40)
- Does one really know?: Avoiding noninformative answers in a reliable way.; 2013; de Leeuw, E. D., Boevee, A., Hox, J.
- Counting and Measuring Online: The Quality of Internet Surveys; 2012; de Leeuw, E. D.
- Professional Respondents in Internet Panels: Who are They and What Do They Do to Our Data?; 2012; de Leeuw, E. D., Matthijsse, S.
- Question or Mode Effects in Mixed-Mode surveys: A Cross-cultural study in the Netherlands, Germany,...; 2012; de Leeuw, E. D., Nicolaas, G., Campanelli, P., Hox, J.
- Matrix vs. Single Question Formats in Web Surveys: Results from a large scale experiment; 2012; Klausch, L. T., de Leeuw, E. D., Hox, J., de Jongh, A., Roberts , A.
- Online Surveys: Past, Present, and Future; 2011; de Leeuw, E. D.
- Online-Telephone Mixed-Mode Surveys Question Wording Experiments in The Netherlands and Germany; 2011; de Leeuw, E. D., Hox, J.
- Flexibility of Web Surveys: Probing 'do-not-know' over the Phone and on the Web; 2011; Hox, J., de Leeuw, E. D.
- Mode Effect or Question Wording? Measurement Error in Mixed Mode Surveys; 2011; de Leeuw, E. D., Hox, J., Scherpenzeel, A.
- Surveying the General Population: Coverage bias in European Web Surveys; 2011; de Leeuw, E. D., Hox, J., Mohorko, A.
- Measurement Error in Mixed Mode Surveys: Mode or Question Format?; 2011; de Leeuw, E. D., Hox, J.
- Internet Surveys as Part of a Mixed-Mode Design; 2010; de Leeuw, E. D., Hox, J.
- Mode Effect or Question Wording? Source of Measurement Error in Mixed Mode Surveys; 2010; de Leeuw, E. D., Hox, J., Scherpenzeel, A., Stam, S., Zandvliet, R.
- Mode Effect or Question Wording? Developing Robust Questions for Mixed Mode Surveys; 2010; de Leeuw, E. D., Scherpenzeel, A.
- Does Familiarity Breed Contempt? Measuring and Comparing Survey Attitude Among New and Repeat Respondents...; 2010; de Leeuw, E. D.
- Mixed-Mode Surveys and the Internet; 2010; de Leeuw, E. D.
- Online Interviewing through Access Panel: Quantity and Quality Assurance; 2009; Petric, I., Appel, M., de Leeuw, E. D.
- Reducing Measurement Errors in Surveys; 2009; de Leeuw, E. D.
- Missing data; 2008; de Leeuw, E. D., Hox, J.
- Advances in Telephone Survey Methodology; 2008; Lepkowski, J. M., Tucker, C., Brick, J. M., de Leeuw, E. D., Japec, L., Lavrakas, P. J., Sangster, R...
- International Handbook of Survey Methodology; 2008; de Leeuw, E. D., Hox, J., Dillman, D. A.
- Mixed-mode Surveys: When and Why; 2008; de Leeuw, E. D., Hox, J., Dillman, D. A.
- Self-Administered Questionnaires: Mail Survey and Other Applications; 2008; de Leeuw, E. D. Hox, J.
- Choosing the Method of Data Collection; 2008; de Leeuw, E. D.
- The influence of advance letters on response in telephone surveys; 2007; de Leeuw, E. D., Callegaro, M., Hox, J., Korendijk, E., Lensvelt-Mulders, G. J.
- Mixed-mode & Internet Interviewing; 2007; de Leeuw, E. D.
- Mixed Mode Data Collection Strategies in Surveys; 2006; de Leeuw, E. D., Hox, J.
- Mixed mode data collection strategies in surveys: An overview; 2005; de Leeuw, E. D.
- How to Mix Modes; 2005; de Leeuw, E. D.
- To Mix or Not to Mix Data Collection Modes in Surveys; 2005; de Leeuw, E. D.
- Prevention and Treatment of Item Nonresponse; 2003; de Leeuw, E. D., Hox, J., Huisman, M.
- Have Telephone Surveys a Future in the 21-th century?; 2002; de Leeuw, E. D., Lepkowski, J. M., Kim, S. -W.
- Trends in household survey nonresponse: A longitudinal and international comparison; 2001; de Leeuw, E. D., de Heer, W.
- Reducing Missing Data in Surveys: An Overview of Methods; 2001; de Leeuw, E. D.
- A Disk by Mail Survey of Pupils in Primary Schools: Data Quality and Logistics; 1999; van Hattum, M. J. C., de Leeuw, E. D.
- Computer-assisted Qualitative Interviewing: Testing and Quality Assessment of CAPI and CATI Questionnaires...; 1999; Snijkers, G., de Leeuw, E. D., Hoezen, D., Kuijpers, I.
- Overcoming the Problems of Special Interviews on Sensitive Topics: Computer Assisted Self-Interviwing...; 1997; de Leeuw, E. D., Hox, J., Kef, S., van Hattum, M. J. C.
- Technological Innovations in Data Collection: Acceptance, Data Quality and Costs; 1996; de Leeuw, E. D., Nicholls II, W. L.
- The effect of computer-assisted interviewing on data quality: A review.; 1995; de Leeuw, E. D., Hox, J., Snijkers, G.
- Data Quality in Mail, Telephone and Face to Face Surveys; 1992; de Leeuw, E. D.