Web Survey Bibliography
Title Using the Web as a Survey Tool: Results from the Second WWW User Survey
Source Journal of Computer Networks and ISDN Systems, 27, 6, pp. 809-822
Access date 14.07.2004
Abstract This paper presents the initial results from the second World-Wide Web User Survey, which was advertised and made available to the Web user population for 38 days during October and November 1994. The survey is built on our architecture and Web technologies, which together offer a number of technical and surveying advantages. In particular, our architecture supports the use of adaptive questions, and supports methods for tracking users' responses across different surveys, allowing more in-depth analyses of survey responses. The present survey was composed of three question categories: general demographic questions, browsing usage, and questions for Web information authors. In addition, we added an additional, experimental category addressing users' attitudes toward commercial use of the Web and the Internet. In just over one month, we received over 18 000 total responses to the combined surveys. To the best of our knowledge, the number of respondents and range of questions make this survey the most reliable and comprehensive characterization of WWW users to date. It will be interesting to see if and how the user trends shown in our results change as the Web gains in global access and popularity.
Access/Direct link ScienceDirect (full text)
Year of publication1995
Bibliographic typeJournal article
Web Survey Bibliography - Research on Internet (644)
- Can Online Research Survive Its Exuberant Adoption?; 1998; Helton, A. S.
- Conducting Surveys Over the World Wide Web; 1998; Gould, E., Gurevich, M., Pagerey, P.D.
- Project Landmark: Distinguishing the 'Netizen' from the 'Notizen'; 1998; Balden, W. A.
- An Empirical Assessment of Data Collection Using the Internet; 1998; Stanton, J. M.
- Online - The Future of Newspapers? Germany's Dailies on the World Wide Web; 1998; Neuberger, C., Tonnemacher, J., Biebl, M., Duck, A.
- What Sample Size is "Enough" in Internet Survey Research; 1998; Hill, R.
- Web-Based Data Collection in the Current Employment Statistics Survey; 1998; Rosen, R. J., Manning, C. D., Harrell, L. J.
- Economic Data Collection Via the Web: A Census Bureau Case Study; 1998; Nichols, E. M., Sedivi, B.
- Internet Marketing Research; 1998; Gamble, B.
- Designing the Census Bureau Web Hiring Questionnaire: A Case Study; 1998; Bates, N., Nichols, E. M.
- Influence of Plain Vs. Fancy Design on Response Rates for Web Surveys; 1998; Dillman, D. A., Tortora, R. D., Conradt, J., Bowker, D.
- Mail and Other Self Administered Surveys in the 21st Century; The Beginning of a New Era; 1998; Dillman, D. A.
- The top 10 FAQs about on-line research; 1998; MacElroy, B.
- Development of a Standard E-Mail Methodology: Results of an Experiment; 1998; Schaefer, D. R., Dillman, D. A.
- Using Internet/intranet web pages to collect organizational research data; 1998; Stanton, J. M., Rogelberg, S. G.
- What constitutes adoption of the Web: A methodological problem in assessing adoption of the World Wide...; 1998; White, M. D., Abels, E. G., Gordon-Murnane, L.
- Growing up digital; 1998; Tapscott, D.
- Understanding Internet Adoption as Telecommunications Behavior; 1998; Atkin, D. J., Jeffres, L. W., Neuendorf, K.
- Technical and Methodological Issues in WWW Surveys; 1998; Batagelj, Z., Vehovar, V.
- Internet Surveys by Direct Mailing An Innovative Way of Collecting Data; 1997; Swoboda, W. J., Muehlberger, N., Weitkunat, R., Schneeweiss, S.
- Developing Online Market Research Methods and Tools - Considering Theorizing Interacivity: Model and...; 1997; Harris, C.
- Web Survey Issues; 1997; Runfeldt, S.
- The Effect of E-Personality on Research Results; 1997; MacElroy, B.
- Spam and Research on the Internet; 1997; Colby, C.
- Search no Further. Yahoo!'s Audience Analysis Project - A Case Study; 1997; Kottler, R. E.
- Achieving Greater Understanding of Your Target Market Through Online Research; 1997; Stark, M. M.
- New possibilities?! How the enemies of market research try to kill the industry by 'market research...; 1997; Pfleiderer, R.
- The Harris Poll Online; 1997; Jeavons, A., Bayer, L. R.
- Will Interviewers Become Redundent?; 1997; Gerrard, L.
- Online interviewing via world wide web; 1997; Losemann, F.
- Exploiting the Research Potential of the World Wide Web; 1997; Kottler, R. E.
- Conducting Survey Research on the WWW: A Critical Evaluation of Resources; 1997; Kempcke, K.
- How Reuters is Using the Web for Customer Surveys; 1997; Perrott, N.
- The Firm: Automating the Research Process Via the Net; 1997; Haugland, B.
- Ukopinion.com - A Dedicated Web Site Approach to On-line Interviewing; 1997; Comley, P.
- Web Surveys - The Professional Way; 1997; Kottler, R. E.
- QML - Questionnaire Markup Language; 1997; Batagelj, Z.
- Forget the millennium ... the future is www.now; 1997; Lee, H. K., Dea, D.
- Questionnaire Administration via the WWW: A Validation & Reliability Study for a User Satisfaction Questionnaire...; 1997; Harper, B., Slaughter, L., Norman K. L.
- The Internet: Access grows, policies lag; 1997; Frost, M.
- Declarative Specifications and Program Generation Techniques; 1997; Leung, J.
- Choosing E-mail or Web for on-line research; 1997; Chisholm, J.
- CustomerSat.com: Billion Technology Firm Conducts Worldwide Customer Satisfaction Survey via the Internet...; 1997; Chisholm, J., Slevin, J.,
- From here to eternity electronic commerce survey; 1997; Anonymous
- New Software Brings Power and Capability to Web Research; 1997; Anonymous
- On-Line Recruitment & Web Sampling; 1997; Froggatt, M., Coates, D.
- FIRM - Technology to Build Your Infrastructure; 1997; Haugland, B.
- The Use of the Internet for Opinion Polls; 1997; Comley, P.
- Virtual subjects: Using the Internet as an alternative source of subjects and research environment; 1997; Smith M. A., Leigh, B.
- Web survey prompts worldwide response; 1997; Knoth, J.