Web Survey Bibliography
Title Results from the Third WWW User Survey
Author Pitkow, J. E., Kehoe, C. M.
Source World Wide Web Journal, 1, 1
Year 1995
Access date 14.07.2004
Abstract The tremendous success of the World Wide Web has led to an ever-increasing user base. Intuitively, one would expect this base to change over time as more people from different segments of the population become Web users and advocates. What exactly have these changes been? How do the original Web users differ from the new users from major online service providers like Prodigy? What trends exist and what picture do they paint for the future of the Web user population? This paper, drawing on results from three User Surveys spanning over a year and a half, attempts to answer these and other questions about who is using the Web and why. Additionally, a review of the methodology, questionnaires, and new architectural enhancements is presented. Although the surveys lack the scientific rigor of controlled and accepted methods of surveying, we discuss analyses that help us understand the limitations and process of this new type of surveying. Finally, new quantitative analysis techniques are presented based upon post-hoc log file analysis, yielding guidelines for Web-based survey design.
Access/Direct link Homepage - GVU
Year of publication1995
Bibliographic typeJournal article
Web Survey Bibliography - Questionnaire design (1335)
- Use and non-use of clarification features in web surveys; 2003; Tourangeau, R., Baker, R. P., Couper, M. P., Conrad, F. G.
- Differences in Mode of Questionnaire Administration: Self-Administered Web vs. CATI/CAPI; 2003; Carley-Baxter, L. R.
- The Effect of Data Collection Modality on Students’ Foreign Language Survey; 2003; Shieh, Y. Y.
- How web surveys differ from other kinds of user interfaces; 2003; Ehlen, P., Schober, M. F., Conrad, F. G.
- eTailQ: dimensionalizing, measuring and predicting etail quality; 2003; Wolfinbarger, M., Gilly, M.C.
- Go With the Flow: Cognitive Testing of a Multi-mode, Multi-Agency Survey about Drinking Water; 2003; Wilson, B. F., Kamimoto, L. A., Whitaker, K. R., Williams, M., Dockins, C., Kim, H., Posnick, L. M.,...
- Asking Comparative Questions: A Comparison Of Three Wording Strategies; 2003; Liu, K.
- Cognitive Processes in Web Surveys; 2003; Fuchs, M.
- Methodological issues in Web data collection of ego-centered networks; 2003; Vehovar, V., Lozar Manfreda, K., Koren, G., Hlebec, V.
- What They See Is What We Get: Response Options for Web Surveys; 2003; Tourangeau, R., Crawford, S. D., Conrad, F. G., Couper, M. P.
- Measuring Visual Political Knowledge; 2003; Prior, M.
- Collecting Eye Tracking Data to Test QUAID, A Web Facility that Helps Survey Methodologists Identify...; 2003; Graesser, A., Daniel, K. F., Cai, Z., Cooper, E., Whitten, S., Louwerse, M.
- Web Survey Design: Comparing Static and Interactive Survey Instruments; 2003; Nyiri, Z., Clark L.R.
- Measuring Customer Satisfaction with a Salient Event: An Experimental Design Analyzing the Impact of...; 2003; Schuldt, G. R., McDevitt, P. K.
- Does Order Really Make a Difference? The Impact of Respondent and Question Characteristics on Response...; 2003; O'Neill, G.E.
- Web questionnaire design: some practical considerations; 2003; Dowling, Z.
- Web Questionnaire Design: some practical considerations; 2003; Dowling, Z.
- Design of Follow-up Questions in Web Surveys; 2003; Balter, O., Kjellstrom, O.
- The influence of Alternative Visual Designs on Respondents' Performance with Branching Instructions...; 2002; Redline, C. D., Dillman, D. A.
- Designing a Strategy for Reducing “No Opinion” Responses in Web-Based Surveys; 2002; de Rouvray, C., Couper, M. P.
- Interactive aspects of web surveys: Modeling and clarifying users ' understanding of questions; 2002; Conrad, F. G.
- Cognitive processes when answering online questionnaires; 2002; Fuchs, M.
- Visual design issues in Web surveys; 2002; Couper, M. P.
- Ethical decision-making and Internet research: Recommendations from the aoir ethics working committee...; 2002; Ess, C., AoIR
- Getting results from online surveys – Reflections on a personal journey; 2002; McCalla, R. A.
- The Use of Web-Based International Surveys In Information Systems Research; 2002; Lang, M.
- The Internet as a Research Tool: Worth the Price of Admission?; 2002; Lenert, L. A., Skoczen, S.
- Problemas conductuales relacionados con el uso de Internet: Un estudio exploratorio.; 2002; De Gracia Blanco1, M., Anglada, M. V., Fernández Pérez, M. J., Marcó Arbončs, M.
- World Wide Web-gestützte Befragungen in der empirischen Sozialforschung: Ein Erfahrungsbericht; 2002; Pannewitz, J.
- Do Response Rates and Responses Differ between Mail and Internet Answers in a Mixed Mode Survey?; 2002; Etter, R.
- Internet-Based Survey Research: Small- and Large-Scale Research for Business Decisions; 2002; Hollenbeck, A. R.
- Collecting Information via the Web; 2002; Porter, S. R., Roy, M.
- Surveys Support IT Decision Making in Higher Education; 2002; Berger, C.
- Designing Web Surveys; 2002; Wise, L.
- Email für Direktkandidaten. Erfahrungen mit Email-Befragungen unter Direktkandidaten bei Landtagswahlen...; 2002; Faas, T.
- Surveys in Social Research (Social Research Today); 2002; de Vaus, D.
- Conducting Online Research; 2002; Hogg, A.
- Standards for Internet-Based Experimenting; 2002; Reips, U. -D.
- Navigating the Rapids of Change: Some Observations on Survey Methodology in the Early 21st Century; 2002; Dillman, D. A.
- Web-based surveys: changing the survey process; 2002; Gunn, H.
- Technology and the Customer Interface: What Consumers Want in the Physical and Virtual Store; 2002; Burke, R. R.
- Evaluation of Users' Experience of the Census 2000 Internet Form; 2002; Stapleton, C., Murphy, E. D.
- Feedback in web surveys; 2002; Hoogendoorn, A., Sikkel, D.
- Time Measurement And Pre-testing In On-line-Questionnaires; 2002; Mueller, J., Reimer, M.
- Face-to-Face vs. Web-enabled Panel Interviews on Magazine Reading: A Mode Comparison; 2002; Mattlin, J.
- Internet-based Survey Research in the U.S. Navy; 2002; Olmsted, M. G.
- U.S. Army Web-based, Internet Surveys; 2002; Lynn, M.
- Collecting Ego-Centered Network Data via the Web; 2002; Batagelj, Z., Hlebec, V., Lozar Manfreda, K., Vehovar, V.
- Does This Question Work? Evaluating Cognitive Interview Results Using Respondent Debriefing Questions...; 2002; Hughes, K. A., DeMaio, T. J.
- Use Of Web-Based Data Collection To Supplement And Improve Mail Survey Response Rates; 2002; Keesling, R.