Web Survey Bibliography
Title Evaluation Results from a Pilot Test of a Computerized Self-Administered Questionnaire (CSAQ) for the 1994 Industrial Research and Development (R&D) Survey
Source U.S. Census Bureau
Access date 14.07.2004
Full text pdf (216k)
Abstract We performed this evaluation to determine whether economic respondents could quickly, easily and accurately provide data using a CSAQ. We conclude from our evaluation that, although both the Bureau of the Census and R&D Survey respondents consider CSAQ and electronic reporting the way of the future, the PEDRO/CASES CSAQ system used for the pilot test is not appropriate for implementation at the Census Bureau. We did receive user feedback and identification of improvements necessary for a CSAQ system to be a viable data collection tool and consequently, we recommend continued research into CSAQ authoring and communications alternatives. Our conclusion is based on an analysis of several factors. An analysis comparing the response rate of companies that received the CSAQ to companies that received the paper questionnaire found that the CSAQ companies had a significantly lower response rate. Some companies that received a CSAQ did not respond using a CSAQ because they either had problems with the CSAQ system or perceived that this type of reporting would be more difficult. This problem occurred even after the test universe was restricted to cases interested in CSAQ reporting and that according to responses to a screener questionnaire, appeared to have the hardware/software necessary to use the system we were testing. The CSAQ had edits built into the instrument and thus allowed respondents to correct their data prior to sending us the completed instrument. This is seen as an advantage for us (better data quality and less review) and as an advantage for the respondent (fewer follow-up calls concerning edit failures). We re-edited the data and found the CSAQ panel edit failure rate was significantly lower than the control panel rate. The cost of the mailout package for the CSAQ (postage, material, diskettes, and envelopes) was approximately nine times higher than the mailout cost of a paper questionnaire. In the future, there might be cost savings associated with a CSAQ instrument when compared to the mailout cost for surveys where boxes of questionnaires are mailed to companies that report for all of their establishments.
Access/Direct link Homepage - U.S. Census Bureau (full text)
Year of publication1995
Bibliographic typeReports, seminars
Web Survey Bibliography (6374)
- An Online Data Web Site for Internet Research: Some Features and an Example; 2001; Robinson, J. P., Neustadtl, A., Kestnbaum, M.
- Proctor & Gamble Readies Online Market-Research Push; 2001; Heun, C. T.
- A critical exploration of face-to-face interviewing vs. computer-mediated interviewing; 2001; Curasi, C. F.
- Eureka! Future of b-to-b research is online; 2001; Lamons, B.
- Make the call: Online results are mixed bag; 2001; Miller, T. W.
- Defining the Benefits of Online Medical Market Research; 2001; Brody, J. K.
- The good, bad and unknown of Internet focus groups; 2001; Strempel, D.
- Medical internet ethics: a field in evolution; 2001; Dyer, K. A., Thompson, C. D.
- The Internet and opinion measurement: surveying marginalized populations; 2001; Koch, N. S., Emrey, J. A.
- Online Polling and Survey Research; 2001; Feld, K. G.
- Study invitations; 2001; Dalley, C.
- A Primer on Internet Organizational Surveys; 2001; Simsek, Z., Veiga, J. F.
- Targeting Audiences On The Internet; 2001; Cheyne, T. L., Ritter, F. E.
- Mail and Internet Surveys (Book Review); 2001; Faubion, C. W., Andrew, J. D.
- Web research -- the final frontier?; 2001; Wickham, S., Stewart, S.
- Implications of Internet Technology for Medical Sociology in the New Millennium; 2001; Cotten, S. R.
- Simple Surveys; 2001; Anonymous
- Post for Pay; 2001; Farmer, B. E.
- Ctchiropractic.com a useful site (with a few kinks); 2001; Campbell III, D.
- More Web Info; 2001; Quinn, M. L.
- A Free Web TV for Your Thoughts; 2001; Longstreth, A.
- Opinion Interview; 2001; Bond, M.
- The Virtual Consumer; 2001; Dahan, E., Hauser, J. R.
- Cyber-Mothers: Online Synchronous Interviewing using Conferencing Software; 2001; O' Connor, H., Madge, C.
- The Internet Matters: Exploring the Use of the Internet as a Research Tool; 2001; Illingworth, N.
- Internet users' adoption of Web retailing: user and product dimensions; 2001; Fenech, T., O'Cass, A.
- Online business education in the twenty-first century: an analysis of potential target markets; 2001; Evans, J. R., Haase, I. M.
- Combining Electronic and Traditional Survey Administration for a Competitive Advantage; 2001; Rosen, S., Cruzen, D., Waller, V.
- Market Research and the Evolution of Internet Services at Statistics Canada; 2001; Roy, D.
- Using Online Panels For Superb Feedback; 2001; Sharp, R.
- Channel 4 Website Development Case Study; 2001; Shaw, R.
- Technical and Legal Approaches to Unsolicited Electronic Mail; 2001; Sorkin, D. E.
- SuperCollect: a system for data capture using Internet; 2001; Stol, H. R.
- Measuring and Reporting Sources of Error in Surveys; 2001; Subcommittee on Measuring and Reporting the Quality of Survey Data. Federal Committee on Statistical...
- New data collection techniques. Hip or hype?; 2001; Tassabehji, R., King, R., Sudbury, M.
- Comparing Random Digit Dial Surveys With Web Surveys: The Case Of Health Care Consumers In California...; 2001; Berry, S., Zapert, K., Payne, S., Payne, L., Sanstad, K., Marcus, S., Spranca, M., Kan, H., Turner,...
- The Internet and the IMF Dissemination Standards Bulletin Board: Leveraging New Technology to Increase...; 2001; Carson, C. S., DiCalogero, R., McKee, J., Esfandiary, D. S.
- Estimating reliability and validity of measuring egocentric social networks; 2001; Kogovsek, T.
- Web versus Mail Questionnaire for an Institutional Survey; 2001; Lozar Manfreda, K., Vehovar, V., Batagelj, Z.
- Quantifying and Correcting Unit Nonresponse-Errors in Online-Surveys; 2001; Lukawetz, G.
- Measuring The U.S. Digital Economy: Theory and Practice; 2001; Mesenbourg, T. L., Atrostic, B. K.
- The Measurement of Life Histories through the Internet; 2001; Sikkel, D.
- A spectrometer in the bedroom—the development and potential of internet-based experiments; 2001; Cartwright, H. M., Valentine, K.
- Response Differences from Internet-enabled Respondents in Surveys Fielded via Internet and via Mail; 2001; Park, J. M.
- Using web research technology to accelerate innovation; 2001; Pawle, J., Cooper, P.
- A Guide to Best Practice in Online Quantitative Research; 2001; Poynter, R.
- Eye-Movement Analysis: A New Tool for Evaluating the Design of Visually Administered Instruments (Paper...; 2001; Redline, C. D., Lankford, C. P.
- First Things First: Internet Relay Chat Openings; 2001; Rintel, E. S., Mulholland, J., Pittam, J.
- ThinkStream: A New Paradigm for Web Site Measurement; 2001; Rolph, J.
- e-Research: Gold Mine or Land Mine?; 2001; Nuffer, K. G.