Web Survey Bibliography

Title Fieldwork monitoring and managing with time-related paradata
Year 2017
Access date 18.09.2017
Abstract In this day and age, time is a critical element of anybody’s live, especially for the active population. The same holds for different facets of the survey process: time and timing are both linked to the survey costs and the data quality, two essential elements of a survey. During the data collection period, the available time of potential respondents play a key role in their decision to participate or not to the survey whilst the interviewer time, for telephone or face-to-face surveys, is an important factor in his/her capacity to recruit respondents. The timing of the visits, calls or sent-out of questionnaire/request and reminders has also been shown to be determining for survey participation. At the same time, requesting that interviewers work in the evening or at the weekend or making sure that the reminders to a Web or mail surveys are sent timely may have cost implications. Nonresponse error is not the only type of survey error to be linked to time: the time taken to answer a question, also called response latency, is known to echo the cognitive effort of the respondent and, hence, data quality. On the other hand, the interviewer speed can also influence data quality. Moreover the interviewer speed has been shown to be dependent of the rank of the interview.
In this presentation, we will give a few examples on how time-related paradata can be used to detect survey error and used to improve data quality in a fieldwork monitoring perspective. Using the data from the European Social survey, we will illustrate how the yield of the fieldwork per time unit that can be derived from the contact forms and the interview speed that can be derived from timers could guide us in decision making with the aim to improve data quality during the fieldwork.
Year of publication2017
Bibliographic typeConferences, workshops, tutorials, presentations

Web survey bibliography (8372)