Web Survey Bibliography
Title A survey of dental practitioners on their use of electronic mail
Author Muhumiza, R., Moles, D. R., Bedi, R.
Source British Dental Journal, 186, 3, pp. pp. 131-134
Year 1999
Access date 20.07.2004
Abstract OBJECTIVES: To assess the feasibility of using electronic-mail as a tool for surveying dental practitioners; to determine both response rates and response times for this method; and provide baseline information on e-mail usage.
METHOD: Self-administered questionnaire distributed by e-mail to 309 practitioners on Monday morning, 1 June 1998.
RESULTS: 53.4% response rate within 1 month; 10.2% of replies were sent within 2 hours; and nearly half the replies were sent within 48 hours. Qualified dentists were more likely to respond early than undergraduates. The most popular point of access for e-mail was home (69.1%). The majority of responders (56.8%) use e-mail every day with 1 in 7 (14.2%) using it at least four times a day. 72.4% stated that they found e-mail useful for communicating with professional bodies, while 41.3% used it to communicate with colleagues about patients and patient referrals. 34.0% found e-mail useful for ordering goods, and supplies and 14.6% were using electronic mail to make patient appointments at least some of the time.
CONCLUSIONS: Responses can be obtained at much greater speed than conventional postal techniques will allow, but response rates were only 53.4%. E-mail is predominately used at home and for inter-professional communications, only a small proportion of responders use it for direct communication with patients.
Access/Direct link Entrez PubMed (abstract)
Year of publication1999
Bibliographic typeJournal article
Web Survey Bibliography - United Kingdom (337)
- A Structured Approach For Reducing Bias In Surveys Using Online Access Panels ; 2009; Farrer, N., Dayan, Y.
- Presenting Publications in Online Print Audience Questionnaires; 2009; Carroll, J., Collins, S., Farrer, N.
- Can Lengthy Surveys Work Online? The Experience of TGI GB; 2009; Greene, D., Impedovo, D.
- Mobile research - the fifth methodology?; 2009; Snaith, T.
- Online Opinions: A Pilot Study to Extend the UK's Social Data Collection Capabilities; 2009; Dunn, E.
- Best practices in mobile research; 2009; Zahariev, M., Ferneyhough, C., Ryan, C.
- Item non-response rates: a comparison of online and paper questionnaires ; 2009; Denscombe, M.
- The Potential of a Multi-mode Data Collection Design to Reduce non-response bias. The Case of a Survey...; 2009; Sala, E., Lynn, P.
- Mixed Modes and Measurement Error: Comparing face-to-face, telephone and web modes ; 2009; Hope, S., Nicolaas, G., Jäckle, A., Lynn, P., Nandi, A., Campanelli, P.
- Do online translated questionnaires result in higher response rates for patient surveys?; 2009; Boyd, J., Davis, A.
- Qualitative Research via Internet: Asynchronous Online Discussions and the Use of WebCT; 2009; Giatsi Clausen, M., Nicol, M., Gill, J.
- The use of online data-collection in financial services market measurement research : the FRS experience...; 2009; Cooke, M., Watkins, N.
- Verbal Vs Visual Response Options: Reconciling Meanings Conveyed by a Computer Aided Visual Rating Scale...; 2009; Garland, P., Cape, P.
- Methods to increase response to postal and electronic questionnaires; 2009; J., Roberts, I., Clarke, M. J., DiGuiseppi, C., Wentz, R., Kwan, I., Cooper, R., Felix, L. M., Pratap...
- Arts-humanities.net – from community website to (social) knowledgebase?; 2009; Reimer, T.
- Estimating the robustness of questionnaire results: lessons from a mixed-mode survey of expectations...; 2009; Bonsall, P., Shires, J.
- Employment Tribunal web survey: Results of an online survey 19 March - 2 April 2009; 2009; Anonymous
- A hybrid online and offline approach to market measurement studies; 2009; Cooke, M., Watkins, N., Moy, C.
- The Internet as a research site: establishment of a web-based longitudinal study of the nursing and...; 2009; Huntington, A., Gilmour, J., Schluter, P., Tuckett, A., Bogossian, F., Turner, C.
- Mobile Phone Interviewing - Why being engaged is a good thing!; 2009; Johnson, A. J., Martin, P.
- Using mobile research to get to the heart of branding and marketing effectiveness right now; 2009; Day, D.
- Potential for technical errors and subverted allocation can be reduced if certain guidelines are followed...; 2009; Hewitt, C. E., Torgerson, D. J., Berger, V. W.
- The psychology of survey response; 2008; Schwarz, N.
- Personal data of 600,000 on lost laptop; 2008; Evans, M.
- Internet surveys and national election studies: A Symposium; 2008; Clarke, H. D., Sanders, D., Stewart, M. C., Whiteley, P.
- Designing online election surveys: Lessons from the 2004 Australian election; 2008; Gibson, R., McAllister, I.
- Mixed Modes and Measurement Error: Study design and literature review; 2008; Hope, S., Nicolaas, G.
- 26 questions to help research buyers of online samples; 2008
- Forms that Work - Designing Web Forms for Usability; 2008; Jarrett, C., Gaffney, G.
- Understanding Society. Some preliminary results from the Wave 1 Innovation Panel ; 2008; Burton, J., Laurie, H., Uhrig, S.C. N.
- ‘Looking at’, ‘Looking up’ or ‘Keeping up with’ People? Motives...; 2008; Joinson, A. N.
- Characteristics of Gay and Bisexual Men Who Drop Out of a Web Survey of Sexual Behaviour in the UK; 2008; Evans, A. R., Wiggins, D., Bolding, G., Elford, J.
- Does interactivity hold the key to respondent engagement?; 2008; Sleep, D., Puleston, J.
- Respondent Incentives in a Multi-Mode Panel Survey: Cumulative Effects on Non-Response and Bias; 2008; Jäckle, A., Lynn, P.
- CAQDAS, Secondary Analysis and the Coding of Survey Data; 2008; Fielding, N.
- Internet dating: a British survey; 2008; Gunter, B.
- Online vs. face-to-face discussion in a web-based research methods course for postgraduate nursing students...; 2008; Campbell, M., Gibson, W., Hall, A., Richards, D., Callery, P.
- Research Instruments: Driving e-Science? ; 2008; Schroeder, R.
- Use of the Internet as a data collection tool: a methodological investigation of online synchronous...; 2008; Evans, A. R., Elford, J., Wiggins, D.
- Validating Check-All and Forced-Choice Question in a Paper Survey of Provincial Park Campground Users...; 2008; Dyck, B., Moore, D.
- Using the ESRC Question Bank: An Online Resource Developed for the Social Survey Research Community; 2008; Gibbs, J. C.
- A Comparison of Item Nonresponse in Web and Pen-and-Paper Surveys of Sexual Behaviour; 2008; Evans, A. R., Elford, J., Bolding, G., Wiggins, D.
- Face-to-face versus web surveying in a high Internet coverage population: differences in response quality...; 2008; Heerwegh, D., Loosveldt, G.
- Open-ended questions and online surveys: the mode effect in relation to length; 2008; Denscombe, M.
- Health behaviours in people who respond to a web-based survey advertised on regional news media; 2008; Adams, J., White, M.
- Mixed mode: the only 'fitness' regime?; 2008; Blyth, B.
- Measuring self-disclosure online: Blurring and non-response to sensitive items in web-based surveys; 2008; Joinson, A. N., Paine, C., Buchanan, T., Reips, U. -D.
- XSight and the shaping of Marketing Analytics; 2007; Birks, D. F.
- Whither statistical metadata?; 2007; Westlake, A.
- What's the time? Relations between interview periods and output periods in surveys; 2007; Lound, C. et al.

