Web Survey Bibliography

Title Comparison of Response Rates and Quality of Response in a Survey Conducted by Mail, Email and Web
Author Lesser, V. M., Newton, L.
Source The American Association for Public Opinion Research (AAPOR) 57th Annual Conference, 2002
Year 2002
Access date 21.07.2004
Abstract This study examines the response rates and compares similarity of response for a survey administered by mail, email, and the Web. A survey requesting faculty to provide information about their current needs for statistical consulting and their views on a proposed statistical consulting service at Oregon State University was conducted in the spring, 2001. The population of 1233 faculty was divided into five groups distinguished by the type of correspondence and questionnaire delivery. The five groups included: (1) Email-email. All correspondence and the questionnaire were by email. (2) Paper-email. The first two correspondences were by email; the final correspondence was by campus mail. The questionnaire was in the email for the first two correspondences, the last was a paper copy. (3) Paper (random). All correspondence was by campus mail. The questionnaire was a paper copy. (4) Email-Web. All correspondence was by email. The web site that listed the questionnaire was sent with the email. (5) Paper-Web. The first two correspondences were by email; the final correspondence was by campus mail.. The randomized paper version obtained the highest response rate in this study, while the email-Web version had the lowest response rate. Response rates and differences in responses for all questions across all survey modes were compared.
Year of publication2002
Bibliographic typeConferences, workshops, tutorials, presentations
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Web Survey Bibliography - The American Association for Public Opinion Research (AAPOR) 57th Annual Conference, 2002 (35)