Web Survey Bibliography
Title Mobile Phone Surveys: The Slovenian Case Study
Author Vehovar, V., Belak, E., Batagelj, Z., Cikic, S.
Source Advances in methodology and statistics (Metodološki zvezki), 1, 1, pp.1-19, 2004
Year 2004
Access date 08.11.2004
Full text pdf (107k)
Abstract In 2004, the number of mobile phone subscriptions in Slovenia reached the total number of inhabitants. Consequently, the fixed telephone coverage has started to decline; almost 10% of households are now available only over the mobile phone. With this, Slovenia positions itself as a typical EU country and can serve as a case study for issues related to mobile phone interview surveys. The paper addresses the general context of mobile phone usage and the calculations of mobile phone coverage rates. It also discusses the non-coverage problems related to mobile and mobile-only households. It is shown, that even with a relatively small non-coverage the corresponding estimates can be considerably biased, as in the case of the unemployment rate in the Slovenian Labour Force Survey. There are severe methodological problems with mobile phone interview surveys. In particular, a pilot mobile phone survey confirmed the disadvantages of costs, frames and response rates, at least when compared to fixed telephone surveys. In addition, the response rates are dramatically lower for less intensive mobile phone users. The comparisons of respondents in mobile phone surveys with the corresponding sub-samples in Labour Force Surveys and in fixed telephone surveys revealed some specific discrepancies in the socio-demographic structure. Due to non-coverage, the respondents in the mobile phone survey tend to be younger, higher educated, from larger households and are represented by a larger share of males. The non-response mechanism can additionally reinforce these effects (e.g gender), however it can also cancel them (e.g. age, household size). Special complexity arises from the diverse effects of the non-response components (refusal vs. non-contact). According to their attitudes towards mobile phone use, mobile phone users compose three distinct segments (intensive pragmatic and emotional users, less intensive users) that may behave differentially also during the mobile phone survey process.
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Year of publication2004
Bibliographic typeJournal article
Web Survey Bibliography - Slovenia (108)
- Nonresponse segments in Internet and mobile phone surveys; 2005; Vehovar, V., Belak, E., Lavtar, D.
- Nonresponse segments in Internet surveys; 2005; Vehovar, V., Lavtar, D.
- The Quality of Survey Questions Published on Slovenian Journalistic Websites; 2005; Licen, S., Lozar Manfreda, K., Hlebec, V.
- Nonresponse Segments in Internet and Mobile Phone Surveys; 2005; Vehovar, V., Lavtar, D.
- Non-interviews in Mobile Phone Surveys; 2005; Vehovar, V.
- The influence of mobile phone usage on survey data collection; 2004; Vehovar, V., Belak, E.
- Design issues in collecting data on ego-centered social networks on the Web; 2004; Koren, G., Hlebec, V., Vehovar, V., Lozar Manfreda, K.
- Some basic experiments on presentation of questions and response options in Web questionnaires; 2004; Lozar Manfreda, K., Koren, G., Hlebec, V.
- Methodological and Ethical Problems in Analysis of Web Site Authors; 2004; Petric, G.
- Mobile Phones as a Survey Tool; 2004; Vehovar, V., Callegaro, M., Kuusela, V.
- Web Surveys; 2004; Vehovar, V.
- Sub-sampling of Alters as a Mean to Reduce the Respondent Burden in Egocentric Social Network Questionnaires...; 2004; Kronegger, L., Vehovar, V., Hlebec, V., Koren, G.
- Collecting Data on Ego-Centered Social Networks on the Web: Methodological Issues; 2004; Lozar Manfreda, K., Koren, G., Vehovar, V., Hlebec, V.
- Mobile Phone Surveys: The Slovenian Case Study; 2004; Vehovar, V., Belak, E., Batagelj, Z., Cikic, S.
- A meta-analysis of response rates in Web surveys compared to other survey modes; 2004; Lozar Manfreda, K., Vehovar, V.
- Calculating outcome rates for mobile phone surveys. A proposal of a modified AAPOR standard and its...; 2004; Callegaro, M., Buskirk, T. D., Piekarski, L., Kuusela, V., Vehovar, V., Steeh, C. G.
- Mobile Phones As a Threat to The Survey Industry: An Example from Europe – The Case of Slovenia...; 2004; Vehovar, V., Lozar Manfreda, K., Dolničar, V.
- Open-ended vs. Close-ended Questions in Web Questionnaires; 2003; Reja, U., Lozar Manfreda, K., Hlebec, V., Vehovar, V.
- Methodological issues in Web data collection of ego-centered networks; 2003; Vehovar, V., Lozar Manfreda, K., Koren, G., Hlebec, V.
- Collecting Ego-Centered Network Data via the Web; 2002; Batagelj, Z., Hlebec, V., Lozar Manfreda, K., Vehovar, V.
- Mode Effect In Web Surveys; 2002; Lozar Manfreda, K., Vehovar, V.
- Participation In Telephone Pre-Recruited Web Surveys; 2002; Lozar Manfreda, K., Biffignandi, S., Pratesi, M., Vehovar, V.
- Web as questionnaire designing tool: Is there a limit?; 2002; Lozar Manfreda, K., Hlebec, V., Vehovar, V.
- Design of Web Survey Questionnaires: Three Basic Experiments; 2002; Lozar Manfreda, K., Batagelj, Z., Vehovar, V.
- Social Networks of Intensive Internet Users; 2002; Hlebec, V., Lozar Manfreda, K., Vehovar, V.
- Survey Design Features Influencing Response Rates in Web Surveys; 2002; Lozar Manfreda, K., Vehovar, V.
- Reasons for unit and partial nonresponse in Web surveys; 2002; Vehovar, V., Koren, G., Lozar Manfreda, K.
- Nonresponse in Web Surveys; 2002; Vehovar, V., Lozar Manfreda, K., Zaletel, M., Batagelj, Z.
- Alternative Approaches to Measure Web Site Audiences; 2002; Robinsak, M., Batagelj, Z.
- Virtual Selves and Web Surveys; 2002; Lozar Manfreda, K., Couper, M. P., Vohar, M., Rivas, S., Vehovar, V.
- Do Mail and Web Surveys Provide Same Results?; 2002; Lozar Manfreda, K., Vehovar, V.
- Web survey errors; 2001; Lozar Manfreda, K.
- Sensitivity of E-Commerce measurement to the survey instrument; 2001; Lozar Manfreda, K., Vehovar, V., Batagelj, Z.
- Virtual Selves and Web Surveys; 2001; Lozar Manfreda, K., Couper, M. P., Vohar, M., Rivas, S., Vehovar, V.
- Cost and Errors of Web Surveys in Establishment Surveys; 2000; Batagelj, Z., Lozar Manfreda, K., Vehovar, V., Zaletel, M.
- Design Issues In Web Surveys; 2000; Vehovar, V., Lozar Manfreda, K., Batagelj, Z.
- Data collected on the Web; 2000; Vehovar, V., Lozar Manfreda, K., Batagelj, Z.
- Methodological Aspects of Opinion Polls Conducted on World Wide Web; 1999; Lozar Manfreda, K.
- Merjenje elektronskega poslovanja s pomocjo vzorcnih anket; 1999; Vehovar, V.
- Design Aspect of the Web Questionnaires; 1999; Vehovar, V., Lozar Manfreda, K., Batagelj, Z.
- Measuring Web Sites Visits; 1999; Vehovar, V., Lozar Manfreda, K., Batagelj, Z.
- Measuring Electronic Commerce with Sample Surveys: The Methodological Problems; 1999; Vehovar, V.
- Web Surveys: Revolutionising the Survey Industry or (Only) Enriching its Spectrum?; 1999; Batagelj, Z.,Vehovar, V.
- Participation in Web Surveys; 1999; Lozar Manfreda, K.
- Web Surveys: Can The Weighting Solve The Problem?; 1999; Vehovar, V., Lozar Manfreda, K., Batagelj, Z.
- Internet v Sloveniji - Projekt RIS 1996-1998.; 1998; Vehovar, V.
- How Many Mailings Are Enough?; 1998; Vehovar, V., Lozar Manfreda, K.
- Who are Non-respondents in WEB Surveys; 1998; Vehovar, V., Batagelj, Z., Lozar Manfreda, K.
- Opinion polls on the internet; 1998; Batagelj, Z.
- Opinion polls on WWW; 1998; Batagelj, Z., Vehovar, V.