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Web Survey Bibliography

Title New Technology in Survey Research: Computer-Assisted Personal Interviewing (CAPI)
Source Social Science Computer Review, 10, 2, pp. 145-157
Year 1992
Access date 17.08.2004

Reviews research on CAPI within US government agencies, at European statistical agencies, and at university-based research organizations in the US. CAPI was developed to reduce the time needed to collect and process survey data, to improve the quality of the information collected, to reduce survey costs, and to implement more complex questionnaire designs than are possible with paper and pencil. However, 4 areas of concern have slowed deployment of CAPI technology: respondent acceptance, interviewer acceptance, impact on data quality, and costs. Although most interviewers and respondents seem to like and accept CAPI, areas that still need to be addressed include the impact on response rates by people who dislike being interviewed by computer and the eventual cost of the system once the learning curve and initial startup and equipment costs have been settled. (PsycINFO Database Record (c) 2012 APA, all rights reserved)

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Year of publication1992
Bibliographic typeJournal article

Web survey bibliography - Social Science Computer Review (82)

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