Web Survey Bibliography
Title Cyber retailing in the UK: the potential of the Internet as a retail channel
Author Doherty, N. F., Ellis-Chadwick, F., Hart, C. A.
Source International Journal of Retail & Distribution Management, 27, 1, pp. 22-36
Access date 17.08.2004
Abstract A myriad opinions have been propounded to explain how "cyberspace" can be exploited by commercial organisations. For the most part they are speculative, visionary or promotional. This work seeks to redress the balance by focusing on the utilisation of the Internet within the UK retail sector and examining its potential as a new retail channel. The paper presents an exploratory study using qualitative and quantitative methods: an on-line survey of retail Web activities followed by in-depth interviews. This approach provides a framework of current retail usage of the Internet and explores retailers' perceptions of the inhibitors and facilitators to its development. It concludes with an emerging model that explains why current levels of retailing on the Internet are low and provides guidance for retailers wishing to increase their level of Internet activity.
Year of publication1999
Bibliographic typeJournal article
Web Survey Bibliography - International Journal of Retail & Distribution Management (7)
- Customer perceptions of e-service quality in online shopping; 2005; Lee, G.-G., Lin, H.-F.
- Global e-tailing: US consumers' intention to shop for cultural products on the internet; 2005; Lee, S.-E., Littrell, M. A.
- Consumer adoption of online grocery buying: a discriminant analysis; 2005; Hansen, T.
- Identifying key factors affecting consumer purchase behavior in an online shopping context; 2003; Park, C. -H., Kim, Y. -G.
- Exploratory study into wireless application protocol shopping; 2002; Fenech, T.
- Cyber retailing in the UK: the potential of the Internet as a retail channel; 1999; Doherty, N. F., Ellis-Chadwick, F., Hart, C. A.
- The role of computer-based test interpretation (CBTI) in occupational assessment; 1995; Bartram, D.