Web Survey Bibliography
Title Uncertainty In Web Based Polling
Author Greenberg, A., Bocian, M.
Year 2000
Access date 07.09.2004
Full text pdf (88k)
Abstract Ever since Converse (1964) raised the issue of “non-attitudes” in his classic, “The Nature
of Belief Systems in the Mass Public,” scholars have grappled with questions about how to
handle expressions of uncertainty in survey research. Media and political pollsters customarily
resolve this issue by compelling respondents to make choices about policy and politics regardless
of their level of certainty, interest or knowledge. Interviewers, in fact, are trained to probe
survey respondents to elicit answers and this social interaction has a profound effect on results.
In the Internet format, the absence of an interviewer means that researchers have to make choices
about how to permit respondents to express uncertainty. Using a series of experiments with
InterSurvey’s Internet-based panel, we explore different strategies for reducing the incidence of
the “don’t know” response and the consequences of such strategies for the substantive
interpretation of results. We show that respondents will answer questions in the absence of
direct social pressure. We argue, however, that such strategies mask real uncertainty about
complex public policy issues and political events such as vote preference in the early stages of a
presidential campaign.
of Belief Systems in the Mass Public,” scholars have grappled with questions about how to
handle expressions of uncertainty in survey research. Media and political pollsters customarily
resolve this issue by compelling respondents to make choices about policy and politics regardless
of their level of certainty, interest or knowledge. Interviewers, in fact, are trained to probe
survey respondents to elicit answers and this social interaction has a profound effect on results.
In the Internet format, the absence of an interviewer means that researchers have to make choices
about how to permit respondents to express uncertainty. Using a series of experiments with
InterSurvey’s Internet-based panel, we explore different strategies for reducing the incidence of
the “don’t know” response and the consequences of such strategies for the substantive
interpretation of results. We show that respondents will answer questions in the absence of
direct social pressure. We argue, however, that such strategies mask real uncertainty about
complex public policy issues and political events such as vote preference in the early stages of a
presidential campaign.
Year of publication2000
Bibliographic typeConferences, workshops, tutorials, presentations
Web Survey Bibliography - 2000 (225)
- The measurement of personal values in survey research: A test of alternative rating procedures; 2000; McCarty, J. A., Shrum, L. J.
- Questionnaire design for probability-based Web surveys; 2000; Dennis, J. M., de Rouvray, C., Couper, M. P.
- Model of behavioral intention. A two-factor motivational model of behavioral intention; 2000; Thomas, R. K.
- Internet vs. telephone data collection: Does method matter? Summary of key findngs; 2000
- Effect of response order on likert-type scales; 2000; Weng, L. J., Cheng, C. P.
- DMS/AOL's Opinion Place expands research services to offer broadest online representation available...; 2000
- Research Report: The Evolving Relationship Between General and Specific Computer Self-Efficacy—...; 2000; Agarwal, R., Sambamurthy, V., Stair, R.
- Old, new make up today's surveys.; 2000; James, D.
- Blaise Internet Services put to the test: Web-surveying the construction industry; 2000; Wings, H., Roos, M.
- Software Comes Down to Earth; 2000; Macer, T.
- Using Web questionnaires for judgement and decisoin making research; 2000; Baron, J., Siepmann, M.
- Experiments with Incentives in Telephone Surveys; 2000; Singer, E., van Hoewyk, J., Maher, M. P.
- Computer-assisted text analysis; 2000; Popping, R.
- The cognitive psychology online laboratory; 2000; Francis, G., Neath, I., Surprenant, A. M.
- A Model for Diagnosing and Reducing Nonresponse Bias.; 2000; Colombo, R.
- Tell me, what did you see? The stimulus on computers; 2000; Krantz, J. H.
- Computer software and qualitative analysis: trends, issues and resources; 2000; Lee, R. M., Esterhuizen, L.
- A Propensity Score Adjustment for Selection Bias in Online Surveys; 2000; Bremer, J., Terhanian, G., Smith, R.
- Measuring engineering students' attitudes toward statistics and probability using Internet data collection...; 2000; Sorge, C., Schau,C., Hubele, N., Kennedy, D.
- Comparison of Telephone, Mail, Web, and IVR Surveys; 2000; Bason, J. J.
- An Experiment in Web-Based Data Collection; 2000; Tsapogas, J. A., Collins, M. A.
- Increasing the Response Rate to E-Mail Surveys; 2000; Dommeyer, C. J., Moriarty, E.
- Web and Mail Survey: Comparison on a Large-Scale Project; 2000; Kennedy, J. M., Kuh, G. D., Li, S., Hayek, J., Inghram, J., Bannister, N., Segar, K.
- Sampling and Weighting for Web Surveys; 2000; Krotki, K.
- Mode effects in an Internet/Paper Survey of Employees; 2000; Ramirez, C., Sharp, K., Foster Thompson, L.
- Probability-Based Web Surveying: An Overview; 2000; Rivers, D.
- Validity of Web-Based Surveys: Explorations with Data from 2,382 Teenagers; 2000; Brainbridge, W. S.
- Method and Representation in Internet-Based Survey Tools: Mobility, Community, and Cultural Identity...; 2000; Witte, J. C., Amoroso, L. M., Howard, P. E. N.
- Use of a Website Questionnaire as One Method of Participation in a Physician Survey; 2000; Olson, L., Srinath, K. P., Burich, M. C.
- Why Survey Online? A Practical Look at Issues in the Use of the Internet for Surveys in Higher Education...; 2000; Ballantyne, C.
- Electronic Surveys: A Comparison of E-mail, Web and Mail; 2000; Smee, A., Brennan, M.
- The Effectiveness of Institutional Effectiveness: Doing an Institutional Effectiveness Survey on the...; 2000; Carrigan, S. D., Fisher, J. E., Handwerk, P. G.
- Distance no longer a barrier: Using the internet as a survey tool in educational research; 2000; Dix, K. L., Anderson, J.
- Cost and Errors of Web Surveys in Establishment Surveys; 2000; Batagelj, Z., Lozar Manfreda, K., Vehovar, V., Zaletel, M.
- Towards An Understanding Of Participation In Non-Restricted Web-Surveys - A Typology And Explanatory...; 2000; Bosnjak, M., Bandilla, W.
- Cognitive Issues In The Design Of Web Surveys; 2000; Tourangeau, R., Couper, M. P.
- Best Practices for Building Web Surveys; 2000; Graham, J.
- Surveyings via Internet on the enterprises: methodological aspects and an analysis of the interviewed...; 2000; Biffignandi, S., Pratesi, M.
- Marktforschung mit Online Panels: State of the Art; 2000; Goeritz, A., Reinhold, N., Batinic, B.
- The WWW as a research medium: An illustrative survey on paranormal belief; 2000; Goeritz, A., Schumacher, J.
- Invites, intros and incentives: lessons form a web survey; 2000; Bauman, S., Jobity, N., Airey, J., Atak, H.
- Web-based Data Collection and Assessment in Student Affairs; 2000; Upcraft, M. L., Wortman, T. I.
- Comparative Response to a Survey Executed by Post, E-mail, & Web Form; 2000; Yun, G. W., Trumbo, C. W.
- Health surveys via the Internet: quick and dirty or rapid and robust?; 2000; Fischbacher, C., Chappel, D., Edwards, R., Summerton, N.
- Developing Usability Guidelines for AudioCasi Respondents with Limited Literacy Skills; 2000; Schneider, S. J., Edwards, B.
- Technology Effects: Do CAPI or PAPI Interviews Take Longer?; 2000; Fuchs, M., Couper, M. P., Hansen, S. E.
- Technological concerns for library managers; 2000; Stover, M.
- Navigating Electronic Survey Methods: Three Pilot Studies; 2000; Franceschini, L. A.
- The Electronic Survey Technique: An Integration and Assessment; 2000; Simsek, Z., Veiga, J. F.
- What Users Want From a Tool for Analyzing and Documenting Electronic Questionnaires: The User Requirements...; 2000; Kelly, M.
