Web Survey Bibliography
Progress indicators are used to inform participants of surveys about the degree of completion and the remaining quantity of questions. The main aim of progress indicators is to reduce drop out rates. Theory holds that this is accomplished by allowing participants to estimate the remaining time till completion. Participants might base their estimation on the time invested in relation to the number of completed items and the perceived speed of the progress indicator. If the estimated time till completion is beyond acceptance the participant drops out. A common method displays the number of pages/items completed and the total number of pages/items in the survey. These numbers may be visualized by a graphical bar which either substitutes the numbers or supports them. Instead of the raw pages/items numbers the percentage of completed pages/items may be displayed. These methods can be characterized as static approaches in computing the percentage till completion. When using surveys which implement filter techniques this leads to a serious problem: filters used to skip non-appropriate items for groups of participants cause the progress indicator to jump to completion rather than progress in a smooth way. This behaviour results in unpredictable percentages in the view of participants and thus ruins the advantages of predictable time estimations. To cope with this problem a number of computing methods were developed which can be characterized as dynamic approach. With an algorithm easy to implement the overall pages or items missing till completion are estimated for the participant on every page displayed together with an estimated total number of pages/items in the survey. These numbers vary in accordance with the filter path of the survey resulting in a smooth completion of the progress indicator. Three dynamic approaches are shown which address the problem of static approaches. A web-experiment conducted with members of the Rhein-Neckar-panel at ZUMA is presented. The experiment included a control group without progress indicator and demonstrates the impact of static vs. dynamic approaches and the perceived speed of the progress indicator on the drop out.
Web Survey Bibliography - Bosnjak, M. (60)
- Sample composition discrepancies in different stages of a probability-based online panel; 2013; Bosnjak, M., Haas, I., Galesic, M., Kaczmirek, L., Bandilla, W., Couper, M. P.
- Mobile Survey Participation Rates in Commercial Market Research: A Meta-Analysis; 2012; Bosnjak, M., Poggio, T., Becker, K. R., Funke, F., Wachenfeld, A., Fischer, B.
- Self-administered mobile surveys; 2011; Bosnjak, M.
- Use of new technologies in social research: Self-administered mobile surveys; 2011; Bosnjak, M.
- Self-administered mobile surveys: Usability and (non)participation; 2010; Scherrer, S., Bosnjak, M.
- Internet surveys; 2010; Couper, M. P., Bosnjak, M.
- Understanding the Willingness to Participate in Mobile Surveys: Exploring the Role of Utilitarian, Affective...; 2010; Bosnjak, M., Metzger, G., Graef, L.
- Potenzial selbstadministrierter mobiler Befragungen: Erfahrungen aus einer empirischen Studienreihe; 2009; Bosnjak, M.
- Web Surveys; 2009; Bosnjak, M.
- Potential of self-administered mobile surveys; 2009; Bosnjak, M.
- Strategies for Increasing Response Rates in Web Surveys and their Differential Effects on Sample Composition...; 2009; Haas, I., Bosnjak, M., Bandilla, W., P., Galesic, M.Couper, M. P.
- Understanding the willingness to participate in mobile surveys: Exploring the role of hedonic, affective...; 2009; Bosnjak, M., Metzger, G.
- Measurement options, measurement error, and usability in mobile surveys; 2009; Pferdekämper, T., Bosnjak, M., Metzger, G.
- Effects of Questionnaire Length on Participation and Indicators of Response Quality in a Web Survey; 2009; Galesic, M., Bosnjak, M.
- Prenotification in Web-Based Access Panel Surveys: The Influence of Mobile Text Messaging Versus E-Mail...; 2008; Bosnjak, M., Neubarth, W., Couper, M. P., Bandilla, W., Kaczmirek, L.
- Web Surveys versus Other Survey Modes – A Meta-Analysis Comparing Response Rates; 2008; Lozar Manfreda, K., Bosnjak, M., Berzelak, J., Haas, I., Vehovar, V.Berzelak, N.
- Compensating for low topic interest and long surveys: A field experiment on nonresponse in Web surveys...; 2007; Marcus, B., Bosnjak, M., Lindner, S., Pilischenko, S., Schuetz, A.
- Nonresponse bei Web-Befragungen im Vergleich zu anderen Befragungsmodi - Eine Meta-Analytische Synthese...; 2006; Lozar Manfreda, K., Bosnjak, M., Berzelak, J., Haas, I., Vehovar, V.Berzelak, N.
- Beyond response rates: Effects of different (Web-) survey implementation procedures on sample composition...; 2006; Bosnjak, M., Marcus, B.; Schuetz, A.; Lindner, S.; Pilischenko, S.
- Response Biases in Online Surveys; 2006; Galesic, M., Bosnjak, M.
- Personality traits and participation in an online access panel; 2006; Galesic, M., Bosnjak, M.
- A meta-analysis of response rates in Web surveys compared to other survey modes; 2005; Lozar Manfreda, K., Bosnjak, M., Haas, I., Vehovar, V.
- Prenotification in online access panel surveys: E-mail versus mobile text messaging (SMS); 2005; Neubarth, W., Bosnjak, M., Bandilla, W., Couper, M. P., Kaczmirek, L.
- Did You Get The Message? Using E-Mail and SMS for Prenotification in Web Surveys; 2005; Neubarth, W., Bosnjak, M., Bandilla, W., Couper, M. P., Kaczmirek, L.
- Value and Timing Strategies in Prize Draws: A Further Examination of the Immediacy Effect in Web Surveys...; 2005; Tuten, T. L., Galesic, M., Bosnjak, M.
- Unit (non)response in Web-based access panel surveys: An extended planned-behavior approach; 2005; Bosnjak, M., Tuten, T. L., Wittmann, W. W.
- Using mobile technology to increase responses of people with an active lifestyle; 2005; Neubarth, W., Kaczmirek, L., Bosnjak, M., Bandilla, W.
- Optimizing Prize Values in Web Surveys: Further Examination of the Immediacy Effect; 2005; Tuten, T. L., Galesic, M., Bosnjak, M.
- Progress indicators in filter based surveys. Individual and dynamic calculation methods; 2005; Kaczmirek, L., Neubarth, W., Bosnjak, M., Bandilla, W.
- Impact of Topic Salience, Survey Length, and Incentive Type on Response-Rates in a Web-Based Survey:...; 2005; Lindner, S., Marcus, B., Bosnjak, M., Pilischenko, S., Melzer, S., Schuetz, A.
- Web survey response rates compared to other modes - A meta-analysis; 2005; Lozar Manfreda, K., Bosnjak, M., Haas, I., Vehovar, V.
- Effects of two innovative techniques to apply incentives in online access panels; 2005; Bosnjak, M.
- Progress Indicators in Filter Based Surveys: Computing Methods and their Impact on Drop Out; 2004; Kaczmirek, L., Neubarth, W., Bosnjak, M., Bandilla, W.
- Feasibility of a random sample; 2004; Neubarth, W., Kaczmirek, L., Bandilla, W., Bosnjak, M.
- Effects of Immediate versus Delayed Notification of Prize Draw Results and Announced Survey Duration...; 2004; Tuten, T. L., Galesic, M., Bosnjak, M.
- Mode-Effects in Pre-Recruited Panels of Full Population?; 2004; Bandilla, W., Bosnjak, M., Altdorfer, P., Lohmann, H.
- Web-based surveys in market and social research – Usage and needs of different user groups in...; 2004; Kaczmirek, L., Bosnjak, M., Bandilla, W., Auer, T.
- Stereotypic Response Patterns within Matrix Questions in Web Surveys; 2004; Gockenbach, S., Bosnjak, M., Goeritz, A.
- Web-based surveys in market and social research - usage and needs of different user groups in the EU; 2004; Kaczmirek, L., Bosnjak, M., Bandilla, W., Auer, T.
- Prepaid and promised incentives in Web surveys - An experiment; 2003; Bosnjak, M., Tuten, T. L.
- Survey Administration Effects? A Comparison of Web-Based and Traditional Written Self-Administered Surveys...; 2003; Bandilla, W., Bosnjak, M., Altdorfer, P.
- Online Social Sciences; 2002; Batinic, B., Reips, U. -D., Bosnjak, M.
- Understanding the Willingness to Participate in Online-Surveys - The case of E-mail questionnaires; 2002; Bosnjak, M., Batinic, B.
- Mode-Effects in Web Surveys?; 2002; Bandilla, W., Bosnjak, M.
- (Non)Response bei Web-Befragungen; 2002; Bosnjak, M.
- Prepaid and Promised Incentives in Web Surveys: An Experiment; 2002; Bosnjak, M., Tuten, T. L.
- Internet Surveys and Data Quality - A Review; 2002; Tuten, T. L., Urban, D.J., Bosnjak, M.
- Dimensions of Internet Science; 2001; Reips, U. -D., Bosnjak, M.
- Participation in Non-Restricted Web Surveys: A Typology and Explanatory Model for Item-Nonresponse; 2001; Bosnjak, M.
- Classifying Response Behaviors in Web-based Surveys; 2001; Bosnjak, M., Tuten, T. L.
