Web Survey Bibliography
Title Item Non Response and Dropouts in Web Surveys
Source RC33 6th International Conference on Social Science Methodology: Recent Developments and Applications in Social Research Methodology, 2004
Access date 14.09.2004
Abstract Dropouts and item non-response are major problems in online surveys, respondents often do not fill out the complete questionnaire. To avoid dropouts and item non-response, questionnaires are often very short and contain simple constructed items only. However, dropouts might be also caused by the way of contacting the respondents. In the framework of a survey conducted by the German Central Library of Medicine (GCLM), medical professionals such as University professors and practitioners (self-employed and in hospitals) were asked for their information behaviour. The questionnaire contains 69 items, some of them with high complexity. We used several different ways for contacting them: 1. Via personal e-mails in which the medical professionals were asked to enter the server where the questionnaire was located. 2. Via pop-up-windows that were placed within the web-pages of the GCLM and within a certain medical information provider where only registered medical professionals have access. 3. Via a link that was integrated in the homepage of Multimedica, which is also an important information provider for medical professionals. As incentive for participating in the survey the respondents were offered three copies of articles from scientific medical journals of their choice (free of charge). After six weeks more than 5000 medical professionals were contacted and more than 1800 interviews were completed without dropouts. Considering the complexity of the individual items, in the presentation we will show the effect of the way of contacting the respondents on dropouts and item non-response.
Bibliographic typeConferences, workshops, tutorials, presentations
Year of publication2004
Web Survey Bibliography - Germany (456)
- An Online Study on Coping with Anxiety and Disease-Specific Internet Use in Panic Attack Sufferers; 2009; König, D., Hiebler, C., Kryspin-Exner, I.
- Respondents’ Evaluations of Questionnaires: A Single-Item Open-Ended Instrument for Quality Control...; 2009; Baier, C., Kaczmirek, L., Züll, C.
- Volumetric Forecast based on Online Access Panels; 2009; Rodenhausen, T., Drewes, F.
- How representative are sentiments expressed in social media for the marketing target audience? A comparison...; 2009; Jarchow, C., Thomas, J.
- SNB - Social Network Barometer; 2009; Drosdow, M., Geißler, H.
- Payments via Paypal as an Incentive in Online Panels; 2009; Goeritz, A., Wolff, H.-G., Goldstein, D. G.
- Advertising Effects of Online Video Ads; 2009; Wolf, M., Schönfeldt, J.
- The impact of privacy concerns on data collection; 2009; Reips, U. -D., Joinson, A. N., Buchanan, T., Schofield Paine, C.
- Online election forecasts; 2009; Faas, T., Geißler, H.
- Why Do I Use the Social Web?” Exploring the Motives of Active and Passive Users via Focus Groups...; 2009; Jers, C., Taddicken, M., Schenk, M.
- Verbal Vs Visual Response Options: Reconciling Meanings Conveyed by a Computer Aided Visual Rating Scale...; 2009; Garland, P., Cape, P.
- Strategies for Increasing Response Rates in Web Surveys and their Differential Effects on Sample Composition...; 2009; Haas, I., Bosnjak, M., Bandilla, W., P., Galesic, M.Couper, M. P.
- GPCP: A German Version of the Scale for Online Privacy Concern and Protection for Use on the Internet...; 2009; Oostlander, J., Reips, U. -D., Buchanan, T.
- AGOF internet facts – increasing the response rate for onsite-surveys; 2009; Förstel, H.
- It’s all about customer satisfaction - Advantages and limitations of online surveys in applied...; 2009; Einhorn, M., Klein-Reesink, T., Löffler, M.
- Potential Of The Mobile Internet - What You Ask Is What You Get; 2009; Neubarth, W., Maier, U., Geißlitz, A.
- Comparing the results of Web surveys on volunteer versus probabilistically selected panels of participants...; 2009; Mirta, G.
- Using Tag Clouds to Analyse and Visualise Results of Open Ended Questions; 2009; Melles, T., Jaron, R.
- Measuring Perceived Virtual Social Support in Online Self-Help Groups; 2009; Preiß, H.
- Personalization as Strategy to Increase Response Rates; 2009; Althoff, S.
- Integrating Mobile Surveys into digital market research: Recommendations for Mobile Panel operation...; 2009; Friedrich-Freksa, M., de Groote, Z., Metzger, G.
- Social Web and Self-Disclosure = Participation vs. Privacy? Exploring How Users Manage this Dilemma...; 2009; Taddicken, M., Jers, C., Schenk, M.
- The Video-Enhanced Web Survey Data Quality and Cognitive Processing of Questions; 2009; Fuchs, M.
- Gender-of-Interviewer Effects in a Video-Enhanced Web Survey: Results from a Randomized Field Experiment...; 2009; Fuchs, M.
- Differences in the Visual Design Language of Paper-and-Pencil Surveys Versus Web Surveys A Field Experimental...; 2009; Fuchs, M.
- Mobility, Flexibility and Identity - How the use of mobile questionnaires improves the data quality...; 2009; Hellwig, O., Wirth, T.
- Evaluating two different mobile survey approaches: personal mobile panel research and ad-hoc mobile...; 2009; Friedrich-Freksa, M., Metzger, G.
- Online Reputation Systems: The Effects of Feedback Comments and Reactions on Building and Rebuilding...; 2009; Utz, S., Matzat, U., Snijders, C.
- Coverage- und Nonresponse-Effekte bei Online-Bevölkerungsumfragen ; 2009; Bandilla, W., Kaczmirek, L., Blohm, M., Neubarth, W.
- Using the World-Wide Web to obtain large-scale word norms: 190,212 ratings on a set of 2,654 German...; 2009; Lahl, O., Goeritz, A., Pietrowsky, R., Rosenberg, J.
- The impact of the field time on response, retention, and response completeness in list-based Web surveys...; 2009; Goeritz, A., Stieger, S.
- Human-Survey Interaction: Usability and Nonresponse in Online Surveys; 2008; Kaczmirek, L.
- Internet-basierte Messung sozialer Erwünschtheit: Theoretische Grundlagen und experimentelle Untersuchung...; 2008; Kaufmann, E., Reips, U. -D.
- Sozialforschung im Internet: Methodologie und Praxis der Online-Befragung; 2008; Jackob, N., Schoen, H., Zerback, T. (eds.)
- Does speed in completing an online questionnaire have an influence on its reliability?; 2008; Montag, C., Reuter, M.
- Response Effects in Video-enhanced Web Surveys; 2008; Fuchs, M.
- Sensitive Questions in Online Surveys: Experimental Results for the Randomized Response Technique (RRT...; 2008; Coutts, E., Jann, B.
- Using Internet Pages of Organisations as Data Source for Social Science Research; 2008; Baumgarten, B., Grauel, J.
- Representativeness in Online-Surveys Through Stratified Sample; 2008; Blasius, J.
- Individual payments as a longer-term incentive in online panels ; 2008; Goeritz, A., Wolff, H.-G., Goldstein, D. G.
- Virtual Assisted Self Interviewing (VASI) : An Expansion of Survey Data Collection Methods to the Virtual...; 2008; Bell, M. W., Castronova, E., Wagner, G. G.
- Communicative Channels, Cognitive Processes and Question Understanding: Results from a Randomized Field...; 2008; Fuchs, M.
- Psycholinguistic Determinants of Question Difficulty: A Web Experiment; 2008; Kaczmirek, L., Faaß, T.; Lenzner, A.
- Visual Analogue Scales in Cross Cultural Web Surveys ; 2008; Funke, F., Reips, U. -D., Thomas, R. K.
- The effects of incentives in internet panels: a review; 2008; Goeritz, A.
- The long-term effect of material incentives on participation in online panels; 2008; Goeritz, A.
- Phone respondents reported less mental health problems whereas mail interviewee gave higher physical...; 2008; Ravens-Sieberer, U., Erhart, M., Wetzel, R., Krügel, A., Brambosch, A.
- Selectivity or Usefulness of Online-Surveys? A Comparison with Data from a Local Population Survey; 2008; Kroll, S., Hüfken, V., Reuband, K.H.
- Mobile Market Research; 2008; Maxl, E.
- Flexible and High-Speed Market Research through Mobile Data Collection & Online Reporting Tool; 2008; Haag, J., Volkmer, H.P.