Web Survey Bibliography
Title Item Non Response and Dropouts in Web Surveys
Source RC33 6th International Conference on Social Science Methodology: Recent Developments and Applications in Social Research Methodology, 2004
Access date 14.09.2004
Abstract Dropouts and item non-response are major problems in online surveys, respondents often do not fill out the complete questionnaire. To avoid dropouts and item non-response, questionnaires are often very short and contain simple constructed items only. However, dropouts might be also caused by the way of contacting the respondents. In the framework of a survey conducted by the German Central Library of Medicine (GCLM), medical professionals such as University professors and practitioners (self-employed and in hospitals) were asked for their information behaviour. The questionnaire contains 69 items, some of them with high complexity. We used several different ways for contacting them: 1. Via personal e-mails in which the medical professionals were asked to enter the server where the questionnaire was located. 2. Via pop-up-windows that were placed within the web-pages of the GCLM and within a certain medical information provider where only registered medical professionals have access. 3. Via a link that was integrated in the homepage of Multimedica, which is also an important information provider for medical professionals. As incentive for participating in the survey the respondents were offered three copies of articles from scientific medical journals of their choice (free of charge). After six weeks more than 5000 medical professionals were contacted and more than 1800 interviews were completed without dropouts. Considering the complexity of the individual items, in the presentation we will show the effect of the way of contacting the respondents on dropouts and item non-response.
Year of publication2004
Bibliographic typeConferences, workshops, tutorials, presentations
Web Survey Bibliography - Germany (417)
- Sensitive Questions in Online Surveys: Experimental Results for the Randomized Response Technique (RRT...; 2008; Coutts, E., Jann, B.
- Using Internet Pages of Organisations as Data Source for Social Science Research; 2008; Baumgarten, B., Grauel, J.
- Representativeness in Online-Surveys Through Stratified Sample; 2008; Blasius, J.
- Individual payments as a longer-term incentive in online panels ; 2008; Goeritz, A., Wolff, H.-G., Goldstein, D. G.
- Virtual Assisted Self Interviewing (VASI) : An Expansion of Survey Data Collection Methods to the Virtual...; 2008; Bell, M. W., Castronova, E., Wagner, G. G.
- Communicative Channels, Cognitive Processes and Question Understanding: Results from a Randomized Field...; 2008; Fuchs, M.
- Visual Analogue Scales in Cross Cultural Web Surveys ; 2008; Funke, F., Reips, U. -D., Thomas, R. K.
- The effects of incentives in internet panels: a review; 2008; Goeritz, A.
- The long-term effect of material incentives on participation in online panels; 2008; Goeritz, A.
- Phone respondents reported less mental health problems whereas mail interviewee gave higher physical...; 2008; Ravens-Sieberer, U., Erhart, M., Wetzel, R., Krügel, A., Brambosch, A.
- Selectivity or Usefulness of Online-Surveys? A Comparison with Data from a Local Population Survey; 2008; Kroll, S., Hüfken, V., Reuband, K.H.
- Mobile Market Research; 2008; Maxl, E.
- Flexible and High-Speed Market Research through Mobile Data Collection & Online Reporting Tool; 2008; Haag, J., Volkmer, H.P.
- Online vs. Offline in Mobile Surveys; 2008; Neubarth, W., Maier, U.
- Gender-of-Interviewer Effects in Video-Enhanced Web Surveys. Results from a Randomized Field-Experiment...; 2008; Fuchs, M.
- Prenotification in Web-Based Access Panel Surveys: The Influence of Mobile Text Messaging Versus E-Mail...; 2008; Bosnjak, M., Neubarth, W., Couper, M. P., Bandilla, W., Kaczmirek, L.
- Web Surveys versus Other Survey Modes – A Meta-Analysis Comparing Response Rates; 2008; Lozar Manfreda, K., Bosnjak, M., Berzelak, J., Haas, I., Vehovar, V.Berzelak, N.
- Online access panels and tracking research. The conditioning issue; 2007; Nancarrow, C., Cartwright, T.
- Nicht-reaktive datenerhebung: Teinahmeverhalten bei befragungen mit paradaten evaluieren. [Non reactive...; 2007; Kaczmirek, L., Neubarth, W.
- Using Audio and Video Clips in Web Surveys — Feasibility and Impact on Data Quality; 2007; Fuchs, M., Funke, F.
- Video Web Surveys: Results from field-experimental comparisons with text-based Web surveys; 2007; Fuchs, M., Funke, F.
- Sampling Bias: Face to face to Web; 2007; Bandilla, W., Blohm, M., Kaczmirek, L., Neubarth, W.
- Survey Design for Visually Impaired and Blind People ; 2007; Kaczmirek, L., Wolff, H.-G.
- First Experiences with Internet Surveying in the German Socio-Economic Panel; 2007; Wagner, G. G., Schupp, J., Schraepler, J. -P., Siegel, N.
- Perspektive Deutschland -- a Case Study of a Very Large Internet Survey; 2007; Boersch-Supan, A., Esner, D., Fassbender, H., Kiefer, R., McFadden, D., Winter, J.
- The Influence of Regulatory Focus and Other Personality Traits on the Participation in Online Surveys...; 2007; Stratmann, C., Verheyen, C.
- "Dirty Politics" Web Experiments on the Effects of Negative Communication Actions ; 2007; Tatzl, G.
- Media usage in the age of Web 2.0 ; 2007; Trump, T., Spahlinger, M. P.
- The impact of the duration of affiliation and the intensity of questioning on the willingness of participation...; 2007; Wachenfeld, A.
- From "Innavators" to "Laggards" - Diffusion of Unrestricted Surveys on the Web ; 2007; Wolsing, A., Faas, T.
- Quality of Online Research: Does it Improve Results? ; 2007; Lindemann, M.
- testMaker An Open Source Tool for Web-based Aptitude Testing ; 2007; Milbradt, A., Zimmerhofer, A., Hornke, L. F.
- New Access to Information laws in Germany - a big bang for Computer-Assisted Reporting (CAR)? ; 2007; Redelfs, M.
- Participation Motives of Online Panellists ; 2007; Rodenhausen, T., Kaufmann, G., Hartmann, A.
- Online research praxis: the role of online research at Yahoo! ; 2007; Gonzales, R.
- Documentation of Online Surveys ; 2007; Kaczmirek, L., Neubarth, W., Bandilla, W., Watteler, O.
- On whom do we rely? Personality traits and nonresponse in an online surve ; 2007; Bipp, T.
- Lotteries as Incentives in Longitudinal Web Studies; 2007; Goeritz, A., Wolff, H.-G.
- The anonymous elect. Market research through online access panels; 2006; Postoaca, A.
- Blocked versus randomized format of questionnaires. A confirmatory multigroup analysis; 2006; Sparfeldt, J. R., Schilling, S. R., Rost, D. H., Rost, D. H., Thiel, A.
- Physical or Virtual Presence of the Experimenter: Psychological Online-Experiments in Different Settings...; 2006; Ollesch, H., Heineken, E., Schulte, F. P.
- Nonresponse bei Web-Befragungen im Vergleich zu anderen Befragungsmodi - Eine Meta-Analytische Synthese...; 2006; Lozar Manfreda, K., Bosnjak, M., Berzelak, J., Haas, I., Vehovar, V.Berzelak, N.
- Internet and Present Business Tendency Survey Practices; 2006; Stangl, A.
- Cash Lotteries as Incentives in Online Panels; 2006; Goeritz, A.
- Putting a Questionnaire on the Web is not Enough # A Comparison of Online and Offline Surveys Conducted...; 2006; Faas, T., Schoen, H.; de Rouvray, C.
- Beyond response rates: Effects of different (Web-) survey implementation procedures on sample composition...; 2006; Bosnjak, M., Marcus, B.; Schuetz, A.; Lindner, S.; Pilischenko, S.
- Response Order Effects in International Online Surveys; 2006; Thomas, R. K., Greenfield, S., Bremer, J.
- Online visual landscape assessment using Internet survey techniques in landscape planning and environmental...; 2006; Roth, M.
- Hybrid Methods in Market Research - Learnings and Limits; 2006; Helmold, D., Kohlmann, U.