Web Survey Bibliography
Title Computer Assisted Personal Interviewing: A Method of Capturing Sensitive Information
Author Forster, E., McCleery, A.
Source IASSIST Quarterly, 23, 2, pp. 26-38
Year 1999
Access date 19.10.2004
Full text pdf (130k)
Abstract This paper will discuss how Computer Assisted Personal Interviewing (CAPI) coped with collecting sensitive data in a difficult interview situation. A recent research project, funded by Scottish Homes (a UK Government Housing Agency for Scotland) used the CAPI technique to collect information on home ownership at the margins of affordability. The project used an innovative joint approach between the academic sector and a leading UK survey consultancy. It could be argued that a more sensitive method of collecting this sort of information would have been indepth interviews, which could then have been analysed using qualitative research methods. The paper will discuss the outcomes of using CAPI and quantitative research methods in such a sensitive project.
It is suggested that the use of CAPI has achieved a better response rate on sensitive questions than other techniques would have. The use of CAPI has a number of well-known advantages, such as improvements in data quality and turnaround times. This paper will assess whether CAPI can deliver in a number of interview conditions or if its potential benefits will be realised only under certain conditions. It will critically review how the quantitative method worked in this specific situation before placing the discussion in its wider research methodology and research environment context.
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Year of publication1999
Bibliographic typeJournal article
Web Survey Bibliography - Canada (111)
- Recruiting Probability-Based Web Panel Members Using an Address-Based Sample Frame: Results from a Pilot...; 2009; DiSogra, C., Callegaro, M., Hendarwan, E.
- Can a moral reasoning exercise improve response quality to surveys of healthcare priorities?; 2009; Johri, M.
- The Multi-Modal Future of Mobile Research: A Holistic Viewpoint; 2009; Cameron, M. R.
- Design Variations in Adaptive Web Sampling; 2008; Vincent, K. S.
- Effects of Pre-coding Response Options for Five Point Satisfaction Scale in Web Surveys; 2008; Callegaro, M., Wells, T., Kruse, Y.
- National Surveys Via RDD Telephone Interviewing vs. the Internet: Comparing Sample Representativeness...; 2008; Chang, L. C., Krosnick, J. A.
- Enhancing the Travel Survey Process and Data Using the CATI System ; 2008; Morency, C.
- Between random samples and online panels; 2008; Crassweller, A., Rogers, J.
- Client run panels & web 2.0; 2008; Byam, A., Smith, J., Sykes, E.
- Use of a website to evaluate quality of work-life and quality of life among community workers helping...; 2008; Dupuis, G.
- 2006 Canadian Census Internet Mode Effect Study; 2008; Grondin, C., Sun, L.,
- Response Audit of an Internet Survey of Health Care Providers and Administrators: Implications for Determination...; 2008; Dobrow, M. J., Orchard, M. C., Golden, B.; Holowaty, E., Paszat, L., Brown, A. D., Sullivan, T.
- Web survey and representativeness: Close to three in ten Canadians do not have access to the Internet...; 2007; Bourque, C., Lafrance, S.
- An Internet-Based Stated Choices Household Survey for Alternative Fuelled Vehicles ; 2007; Potoglou, D., Kanaroglou, P. S.
- ONLINE DATA COLLECTION – SOLUTION OR BAND-AID?; 2007; Crassweller, A., Williams, D., Thompson, I.
- An Approach to Compare Online Survey Generating Tools; 2007; Zhang, J., Zhao, N.
- Internet and written respiratory questionnaires yield equivalent results for adolescents; 2007; Raat, H.,Mangunkusumo, R. T., Mohangoo, A. D., Juniper, E. F., Van Der Lei, J.
- What Difference Do Guidelines Make? An Observational Study of Online-questionnaire Design Guidelines...; 2006; Lumsden, J., Flinn, S., Anderson, M., Morgan, W.
- Privacy laws, internet scams and other challenges affecting panel research Strategies to mitigate risk...; 2006; Stark, D.
- Efficient Multimode Data Collection; 2006; Dolson, D.
- Formative Evaluation and Three-Month Follow-Up of an Online Personalized Assessment Feedback Intervention...; 2006; Cunningham, J. A., Humphreys, K., Kypri, K., van Mierlo, T.
- Online-Questionnaire Design: Establishing Guidelines and Evaluating Existing Support; 2005; Lumsden, J., Morgan, W.
- Sex, gender and self-concept: Understanding Internet usage rates for relationship-building applications...; 2005; Hupfer, M. E., Detlor, B.
- Challenges of Internet Recruitment: A Case Study with Disappointing Results; 2005; Koo, M., Skinner, H.
- Understanding the question-answer process; 2004; Bradburn, N. M.
- Internet Versus Mailed Questionnaires: A Randomized Comparison (2); 2004; Leece, P., Bhandari, M., Swiontkowski, M., Schemitsch, E., Tornetta, P., Devereaux, P. J., Guyatt, G...
- Conducting market research using the Internet: the case of Xenon Laboratories; 2004; Lockett, A., Blackman, I.
- Nurses' autonomy: influence of nurse managers' actions; 2004; Mrayyan, M. T.
- Comparison of the quality of qualitative data obtained through telephone, postal and email surveys; 2004; Coderre, F., St-Laurent, N., Mathieu, A.
- Web/Electronic Surveys: Description of Electronic Data Reporting Processes at Statistics Canada (Past...; 2004; Dubois, M. A.
- Applying New Methodologies in a Longitudinal Study of Young Conservative Jews; 2004; Keysar, A., Kosmin, B.
- Ethical Dilemmas in Research on Internet Communities; 2004; Flicker, S., Haans, D., Skinner, H.
- Hotlists and Web browsing behavior - an empirical investigation; 2004; Thakor, M. V., Borsuk, W., Kalamas, M.
- The Canadian experience in developing an outdoor reach & frequency model. Getting from there to here...; 2003; Falbo, M. E., van der Burgt, J.
- First installation of a virtual CATI phone room with full telephony integration; 2003; Tanguay, L.
- Achieving high response rates on web-based surveys of post-secondary students; 2003; Nichols, L.B., Ghadialy, R.
- The Effects of Cash, Electronic, and Paper Gift Certificates as Respondent Incentives for a Web-Based...; 2003; Birnholtz, J. P., Horn, D. B., Finholt, T. A., Bae, S. J.
- Comparing Internet “River,” Internet; 2003; Feld, K. G.
- Design implementation of a Multimode Web Survey; 2003; Wine, S.J., Cominole, M.B., Carwile, D.S., Perry, K.
- Partnering with a Newspaper to Assess Community Opinion Online; 2003; Downs, E.P., Lindley, A.M.
- Implementing a Web Survey Administration System at the GAO; 2003; Feldesman, A.G.
- Using Internet-Based Surveys With Physicians, What Works and What Doesn't Work; 2003; Schneiderman, M., Thran, S., Adams, C., Lerner, B.
- Using RGI (Respondent Generated Interval) to gather factual information in a web survey; 2003; Lusinchi, P.D.
- Can What We Don’t Know (about “Don’t Know”) Hurt Us?: Effects of Item Non-response...; 2003; Krosnick, J. A., Behnke, C. S., Lafond, C.R., Thomas, R. K.
- Web-Based Surveys for Data Gathering from Medical Educators: An Exploration of the Efficacy and Impact...; 2002; Lee, C., Frank, J. R., Cole, G., Mikhael, N. Z., Miles, C. A.
- An Evaluation of Nonresponse Bias in Internet Surveys Conducted Using the Knowledge Networks Panel; 2002; Seryakova, K., Dennis, J. M., Huggins, V. J.
- Assessment of Mode-Effects in a Web-enabled Study of Civic Attitudes; 2002; Laird, G., Wiebe, E. F., Thalji, L., Pulliam, P.
- Government Perspective on Data Stewardship for Statistical Data; 2002; Brackstone, G., White, P.
- The Internet and Time Displacement: A Canadian Perspective; 2002; Pronovost, G.
- Privacy Perceptions and Online Practices; 2002; Viseu, A., Clement, A., Aspinall, J.