Web Survey Bibliography

Title Building Usability into Electronic Data-Collection Forms for Economic Censuses and Surveys
Author Harley, M. D., Pressley, K. D., Anderson, A. E., Nichols, E. M., Murphy, E. D.
Year 2001
Access date 24.03.2004
Full text doc (85k)
Abstract Because the economic census is the primary source of information about the Nation’s economy, collecting detailed economic data from business establishments is one of the Census Bureau’s key activities. In planning for the 2002 Economic Census, the Census Bureau intends to offer all respondents an electronic alternative to paper forms. Providing an electronic alternative requires translation of over 650 paper formats into Computerized Self-Administered Questionnaires (CSAQs). Because of the differences between paper and the electronic medium, and because of the capabilities made available by the electronic technology, the translation process is not simply a one-to-one mapping. Consideration must be given to the cognitive and usability issues associated with electronic questionnaires to ensure that respondents who choose to report by CSAQ find it to be an effective and efficient means of providing their data. As an aid to developers, the Census Bureau developed a style guide documenting numerous design decisions. This paper describes the process of developing the user-interface style guide with input from cognitive and usability testing. Informed by user-interface design principles, standards, best practices, and the results of low-fidelity-prototype testing, a style guide of this kind is a tool for building usability into electronic forms for data collection.
Access/Direct link Homepage - conference (full text)
Year of publication2001
Bibliographic typeConferences, workshops, tutorials, presentations
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