Web Survey Bibliography
Title Technology Effects: Do CAPI or PAPI Interviews Take Longer?
Source Journal of Official Statistics, 16, 3, pp. 273-286
Access date 15.12.2004
Full text pdf (129k)
Abstract The transition from paper-based personal interviews to computer-assisted personal interviewing (CAPI) is already well underway. Much of the early research focused on operational issues and concerns about data quality differences between the methods. Attention is now being turned to more detailed assessments of specific features of the new data collection technology and its impact on the survey process. This article deals with the question of relative administration of survey questions between paper and pencil and CAPI modes. Using data from a series of interviews (14 PAPI and 37 CAPI) using the National Health Interview Survey (NHIS) instrument conducted as part of usability testing of the instrument, a large number (over 2,200) of comparable items from the socio-demographic part of the instrument were subjected to detailed time and activity coding. These data allow us to examine reasons for time differences across the modes. Where items are comparable in terms of design across modes, we find that CAPI takes slightly longer than PAPI, largely due to the speed of typing versus writing. However, most of the time differences found can be attributed to differences of design between paper and pencil and CAPI, rather than to the technology itself. Since the early days of computer-assisted interviewing (CAI), the issue of whether computer-assisted interviews take longer than equivalent paper and pencil surveys has been discussed. Evidence in both directions can be found in the literature. To what extent does the time taken to administer survey questions depend on the technology (paper or computer) used? Or does the duration of an interview depend on the particular design features employed? In this article we explore this issue in detail, at the level of individual questions. Our goal is to understand whether and if so why the time taken to complete items on paper and on computer may differ.
Access/Direct link Homepage - journal (full text)
Year of publication2000
Bibliographic typeJournal article
Web Survey Bibliography - 2000 (225)
- The measurement of personal values in survey research: A test of alternative rating procedures; 2000; McCarty, J. A., Shrum, L. J.
- Questionnaire design for probability-based Web surveys; 2000; Dennis, J. M., de Rouvray, C., Couper, M. P.
- Model of behavioral intention. A two-factor motivational model of behavioral intention; 2000; Thomas, R. K.
- Internet vs. telephone data collection: Does method matter? Summary of key findngs; 2000
- Effect of response order on likert-type scales; 2000; Weng, L. J., Cheng, C. P.
- DMS/AOL's Opinion Place expands research services to offer broadest online representation available...; 2000
- Research Report: The Evolving Relationship Between General and Specific Computer Self-Efficacy—...; 2000; Agarwal, R., Sambamurthy, V., Stair, R.
- Old, new make up today's surveys.; 2000; James, D.
- Blaise Internet Services put to the test: Web-surveying the construction industry; 2000; Wings, H., Roos, M.
- Software Comes Down to Earth; 2000; Macer, T.
- Using Web questionnaires for judgement and decisoin making research; 2000; Baron, J., Siepmann, M.
- Experiments with Incentives in Telephone Surveys; 2000; Singer, E., van Hoewyk, J., Maher, M. P.
- Computer-assisted text analysis; 2000; Popping, R.
- The cognitive psychology online laboratory; 2000; Francis, G., Neath, I., Surprenant, A. M.
- A Model for Diagnosing and Reducing Nonresponse Bias.; 2000; Colombo, R.
- Tell me, what did you see? The stimulus on computers; 2000; Krantz, J. H.
- Computer software and qualitative analysis: trends, issues and resources; 2000; Lee, R. M., Esterhuizen, L.
- A Propensity Score Adjustment for Selection Bias in Online Surveys; 2000; Bremer, J., Terhanian, G., Smith, R.
- Measuring engineering students' attitudes toward statistics and probability using Internet data collection...; 2000; Sorge, C., Schau,C., Hubele, N., Kennedy, D.
- Comparison of Telephone, Mail, Web, and IVR Surveys; 2000; Bason, J. J.
- An Experiment in Web-Based Data Collection; 2000; Tsapogas, J. A., Collins, M. A.
- Increasing the Response Rate to E-Mail Surveys; 2000; Dommeyer, C. J., Moriarty, E.
- Web and Mail Survey: Comparison on a Large-Scale Project; 2000; Kennedy, J. M., Kuh, G. D., Li, S., Hayek, J., Inghram, J., Bannister, N., Segar, K.
- Sampling and Weighting for Web Surveys; 2000; Krotki, K.
- Mode effects in an Internet/Paper Survey of Employees; 2000; Ramirez, C., Sharp, K., Foster Thompson, L.
- Probability-Based Web Surveying: An Overview; 2000; Rivers, D.
- Validity of Web-Based Surveys: Explorations with Data from 2,382 Teenagers; 2000; Brainbridge, W. S.
- Method and Representation in Internet-Based Survey Tools: Mobility, Community, and Cultural Identity...; 2000; Witte, J. C., Amoroso, L. M., Howard, P. E. N.
- Use of a Website Questionnaire as One Method of Participation in a Physician Survey; 2000; Olson, L., Srinath, K. P., Burich, M. C.
- Why Survey Online? A Practical Look at Issues in the Use of the Internet for Surveys in Higher Education...; 2000; Ballantyne, C.
- Electronic Surveys: A Comparison of E-mail, Web and Mail; 2000; Smee, A., Brennan, M.
- The Effectiveness of Institutional Effectiveness: Doing an Institutional Effectiveness Survey on the...; 2000; Carrigan, S. D., Fisher, J. E., Handwerk, P. G.
- Distance no longer a barrier: Using the internet as a survey tool in educational research; 2000; Dix, K. L., Anderson, J.
- Cost and Errors of Web Surveys in Establishment Surveys; 2000; Batagelj, Z., Lozar Manfreda, K., Vehovar, V., Zaletel, M.
- Towards An Understanding Of Participation In Non-Restricted Web-Surveys - A Typology And Explanatory...; 2000; Bosnjak, M., Bandilla, W.
- Cognitive Issues In The Design Of Web Surveys; 2000; Tourangeau, R., Couper, M. P.
- Best Practices for Building Web Surveys; 2000; Graham, J.
- Surveyings via Internet on the enterprises: methodological aspects and an analysis of the interviewed...; 2000; Biffignandi, S., Pratesi, M.
- Marktforschung mit Online Panels: State of the Art; 2000; Goeritz, A., Reinhold, N., Batinic, B.
- The WWW as a research medium: An illustrative survey on paranormal belief; 2000; Goeritz, A., Schumacher, J.
- Invites, intros and incentives: lessons form a web survey; 2000; Bauman, S., Jobity, N., Airey, J., Atak, H.
- Web-based Data Collection and Assessment in Student Affairs; 2000; Upcraft, M. L., Wortman, T. I.
- Comparative Response to a Survey Executed by Post, E-mail, & Web Form; 2000; Yun, G. W., Trumbo, C. W.
- Health surveys via the Internet: quick and dirty or rapid and robust?; 2000; Fischbacher, C., Chappel, D., Edwards, R., Summerton, N.
- Developing Usability Guidelines for AudioCasi Respondents with Limited Literacy Skills; 2000; Schneider, S. J., Edwards, B.
- Technology Effects: Do CAPI or PAPI Interviews Take Longer?; 2000; Fuchs, M., Couper, M. P., Hansen, S. E.
- Technological concerns for library managers; 2000; Stover, M.
- Navigating Electronic Survey Methods: Three Pilot Studies; 2000; Franceschini, L. A.
- The Electronic Survey Technique: An Integration and Assessment; 2000; Simsek, Z., Veiga, J. F.
- What Users Want From a Tool for Analyzing and Documenting Electronic Questionnaires: The User Requirements...; 2000; Kelly, M.