Web Survey Bibliography
Title Survey of Doctors' Experience of Patients Using the Internet
Author Potts, H. W. W., Wyatt, J. C., Pagerey, P.D.
Source Journal of Medical Internet Research, 4, 1
Year 2002
Access date 22.12.2004
Abstract Background: There have been many studies showing the variable quality of Internet health information and it has often been assumed that patients will blindly follow this and frequently come to harm. There have also been reports of problems for doctors and health services following patient Internet use, but their frequency has not been quantified. However, there have been no large, rigorous surveys of the perceptions of Internet-aware doctors about the actual benefits and harms to their patients of using the Internet. Objective: To describe Internet-literate doctors' experiences of their patients' use of the Internet and resulting benefits and problems. Methods: Online survey to a group of 800 Web-using doctors (members of a UK medical Internet service provider, Medix) in September and October 2001. Results: Responses were received from 748 (94%) doctors, including 375 general practitioners (50%). Respondents estimated that 1%-2% of their patients used the Internet for health information in the past month with no regional variation. Over two thirds of the doctors considered Internet health information to be usually (20%) or sometimes (48%) reliable; this was higher in those recently qualified. Twice as many reported patients experiencing benefits (85%; 95% confidence interval, 80%-90%) than problems (44%; 95% confidence interval, 37%-50%) from the Internet. Patients gaining actual physical benefits from Internet use were reported by 40% of respondents, while 8% reported physical harm. Patients' overall experiences with the Internet were judged excellent 1%, good 29%, neutral 62%, poor 9%, or bad <1%. Turning to the impact of patient Internet use on the doctors themselves, 13% reported no problems, 38% 1 problem, and 49% 2 or more problems. Conversely, 20% reported no benefits for themselves, 49% 1 benefit, and 21% 2 or more benefits. Conclusions: These doctors reported patient benefits from Internet use much more often than harms, but there were more problems than benefits for the doctors themselves. Reported estimates of patient Internet usage rates were low. Overall, this survey suggests that patients are deriving considerable benefits from using the Internet and that some of the claimed risks seem to have been exaggerated.
Access/Direct link Homepage - journal (full text)
Year of publication2002
Bibliographic typeJournal article
Web Survey Bibliography - 2002 (418)
- Trends in marketing research and their impact on survey research sampling; 2002; Anich, B.
- Standards questionnaire format; 2002
- Psychological reactions to terrorist attacks. Findings from the national study of American's reactions...; 2002; Thalji, L. et al.
- Predicting the future of consumer panels; 2002; Wansink, B., Sudman, S.
- Online longitudinal survey research. Validity and participation; 2002; Hiskey, S., Troop, N. A.
- New approaches to assessing opinion: The prospects for electronic mail surveys; 2002; Best, S. J., Krueger, B. S.
- More than a thousand words? Visual cues and visual knowledge; 2002; Prior, M.
- E-Research: Ethics, security, design, and control in psychological research on the Internet; 2002; Banaji, M., Greenwald, A., Nosek, B.
- Demand characteristics in the laboratory and the clinic: Conversations and collaborations with subjects...; 2002; Kihlstrom, J. F.
- Bracketing effects in categorized survey questions and the measurement of economic quantities; 2002; Winter, J.
- A D-minus for computer exams; 2002; Mayfield, K.
- The influence of Alternative Visual Designs on Respondents' Performance with Branching Instructions...; 2002; Redline, C. D., Dillman, D. A.
- The use of incentives to reduce nonresponse household surveys; 2002; Singer, E.
- Ethnical guidelines for internet research; 2002
- Statistical Analysis with Missing Data (2nd Ed.); 2002; Little, R. J., Rubin, D. B.
- Do argumentation tasks promote conceptual change about volcanoes?; 2002; Hemmerich, J., Wiley, J.
- WEXTOR: A Web-based tool for generating and visualizing experimental designs and procedures; 2002; Reips, U. -D., Neuhaus, C.
- Web-based experiments controlled by JavaScript: An Example from probability learning; 2002; Birnbaum, M. H., Wakcher, S. V.
- Studying hate crime with the Internet: What makes racist advocate racial violence?; 2002; Glaser, J., Dixit, J., Green, D. P.
- Designing a Strategy for Reducing “No Opinion” Responses in Web-Based Surveys; 2002; de Rouvray, C., Couper, M. P.
- Interactive aspects of web surveys: Modeling and clarifying users ' understanding of questions; 2002; Conrad, F. G.
- Cognitive processes when answering online questionnaires; 2002; Fuchs, M.
- Using client side paradata to evaluate respondent behavior in Web surveys; 2002; Heerwegh, D.
- Doec propensity score weighting work for Web Surveys; 2002; Forsman, G., Varedian, M.
- Visual design issues in Web surveys; 2002; Couper, M. P.
- Results from cognitive interviews of nsf earned doctorate Web survey; 2002; Altheimer, I., Dillman, D. A.
- Conducting Survey Research Through an Enhanced Online Web Survey Procedure ; 2002; Theuri, P. M., Turner, L. D.
- Community views on crime and policing: Survey mode effects on bias in community surveys; 2002; Hennigan, K. M., Maxson, C. L., Sloane, D., Ranney, M.
- Private e-mail requests and the diffusion of responsibility; 2002; Barron, G., Yechiam, E.
- Ethical decision-making and Internet research: Recommendations from the aoir ethics working committee...; 2002; Ess, C., AoIR
- Getting results from online surveys – Reflections on a personal journey; 2002; McCalla, R. A.
- The Use of Web-Based International Surveys In Information Systems Research; 2002; Lang, M.
- The Internet as a Research Tool: Worth the Price of Admission?; 2002; Lenert, L. A., Skoczen, S.
- OnQ: An Authoring Tool for Dynamic Online Surveys; 2002; Pargas, R. P., , Brand, L., Hochrine, C., Staton, M.
- July 2002 Status of Forces Survey of Active-Duty Members: Tabulations of Responses; 2002
- Conducting online research and evaluation; 2002; Zimitat, C., Crebert, G.
- Problemas conductuales relacionados con el uso de Internet: Un estudio exploratorio.; 2002; De Gracia Blanco1, M., Anglada, M. V., Fernández Pérez, M. J., Marcó Arbončs, M.
- World Wide Web-gestützte Befragungen in der empirischen Sozialforschung: Ein Erfahrungsbericht; 2002; Pannewitz, J.
- Online Student Evaluation of Instruction: An Investigation of Non-Response Bias; 2002; Thorpe, S. W.
- Do Response Rates and Responses Differ between Mail and Internet Answers in a Mixed Mode Survey?; 2002; Etter, R.
- Internet-Based Survey Research: Small- and Large-Scale Research for Business Decisions; 2002; Hollenbeck, A. R.
- Mixed Mode Surveying: A Comparison of Paper-questionnaries and Web-questionnariess; 2002; Bäckström, C., Nilsson, C.
- Web-based data collection: Ethical and practical considerations; 2002; Sedivy, S. K., Brondino, M. J.
- Collecting Information via the Web; 2002; Porter, S. R., Roy, M.
- The American Internet User Survey; 2002; Campbell, D., Finer, S.
- Trends in the Internet Population and Internet Research; 2002; MacEvoy, B.
- I/PRO's Vision on the Present and Future of Web Measurement; 2002; Poler, A.
- The Impact Of Demographics On Choice Of Survey Modes: Demographics Distinctiveness Between Web-Based...; 2002; Datta, P., Walsh, K., Terrell, D.
- Online Surveys - An Useful Internet; 2002; Anonymous
- The propensity score and estimation in nonrandom surveys - an overview; 2002; Danielsson, S.