Web Survey Bibliography
This paper examines respondent reactions to and performance on a CASI (computer-assisted selfinterview) portion of a CAPI (computer-assisted personal interview) survey. We first examine whether there are systematic differences between those who choose to do CASI themselves and those who seek the aid of the interviewer in completing these items. We then explore whether the decision to do CASI has any impact on the quality of data collected. This study appears to be virtually unique in the respect that a record was kept of whether respondents actually completed the CASI items themselves, or had the interviewer assist them. We found that 21% of respondents used some form of interviewer assistance in completing the self-administered items. In most other studies including self-administered portions (whether computer-assisted or paper-and-pencil), there is little discussion of this issue (see for example, Jobe et al., 1994; O'Reilly et aL, 1994; Tumer, Lessler and Devore, 1992). We infer from this that one of three things may have occurred: (a) respondents were pressured into completing the items themselves, (b) interviewers assisted respondents, or (c) these cases were treated as nonresponding units. We suspect that the second option may be likely in many surveys containing selfadministered components. Given that interviewer administration may defeat the purpose of self completion (increased privacy leading to more truthful reporting of highly sensitive behavior), it is important to examine the extent to which this might be happening. The Self Portraits Study, the subject of the present paper, also differed from other self-administered surveys in two other respects. First, many self-administered modules of surveys are designed to elicit reports of highly sensitive and sometimes illegal behaviors, such as drug use and high-risk sexual practices, whereas the Self Portraits CASI questions were of a more general attitudinal nature. Second, many of the CASI applications to date have been on surveys of younger persons, a group that may be regarded as comfortable, or at least familiar, with computer technology. Self Portraits, in contrast, included older persons. Although these differences may limit the generalizability of these results to other CASI studies, they also facilitate certain analyses which might otherwise not be possible. Specifically, we can examine respondent preferences (as evidenced by their behavior) for self-completion versus interviewer-completion of CASI items.
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Web Survey Bibliography (6374)
- The research industry’s waning relationship with the respondent. Why fewer people are taking part...; 2001; MacElroy, W., Erickson, E., Monroe, M., Victoria, D., Bove, F.
- Beyond data gathering. Implications of CRM systems to market research; 2001; Flores, L., Briggs, R.
- Joined up research on the eHighway; 2001; Aamli, B. A., Aarts, P., Abens, R.
- Paradata. Concepts and applications; 2001; Jeavons, A.
- Opinions and experiences of university faculty regarding library research instruction: Results of a...; 2001; Gonzales, R.
- Is the internet the future of market research? The views of FMCG clients in Europe; 2001; Carnot, A., Oxley, M.
- Reducing Missing Data in Surveys: An Overview of Methods; 2001; de Leeuw, E. D.
- Platform-dependent biases in Online Research: Do Mac users really think different?; 2001; Buchanan, T., Reips, U. -D.
- A General Introduction to the Design of Questionnaires for Survey Research; 2001; Burgess, T. F.
- Chinese online consumers' responses to web-based data collection efforts: A comparison with American...; 2001; Zhang, Y., Wang, C. C. L., Chen, J. Q.
- Internet Audience Measurement: A Practitioner's View; 2001; Coffey, S.
- Documentation for 2001 Winter Internet Survey; 2001; Alvarez, M. R., Sherman, R.
- Using touch screen audio-CASI to obtain data on sensitive topics; 2001; Cooley, P. C., Rogers, S. M., Al-Tayyib, A. A., Ganapathi, L. F., Willis, G. B., Turner, C. F.
- Sample Selection and the Internet Survey of American Opinion (ISAO); 2001; VanBeselaere, C.
- Dyspnea During Panic Attacks: An Internet Survey of Incidences of Changes in Breathing; 2001; Anderson, B., Ley, R.
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- Does the Internet Increase, Decrease, or Supplement Social Capital? Social Networks, Participation,...; 2001; Wellman, B., Haase, A. Q., Witte, J. C., Hampton, K. N.
- Marketing Educator Internet Adoption in 1998 versus 2000: Significant Progress and Remaining Obstacles...; 2001; Lincoln, D. J.
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- Confusion of Group Interest and Self-Interest in Parochial Cooperation on Behalf of a Group; 2001; Baron, J.
- Web-based surveys: reaching potential respondents on-line; 2001; Goldby, T. J., Savitskie, K., Stank, T. P., Vickery, S. K.
- On-line Surveys in International Marketing Research: Pros and Cons; 2001; Ilieva, J., Baron, S., Healey, N. M.
- When money doesn't talk; 2001; Funk, S., McCallum-Keeler, G.
- Reaching IT professionals: online vs. telephone interviewing; 2001; Van Houten, B.
- A comparison of Internet and mail survey methodologies; 2001; Medlin, B., Whitten, D.
- Qualitatively Speaking: Online focus groups are no substitute for the real thing; 2001; Greenbaum, T.
- Randomized Testing of Alternative Survey Formats Using Anonymous Volunteers on the World Wide Web; 2001; Bell, D. S. Mangione, C.M. Kahn, Jr., C.E.
- Designing a questionnaire that dives beneath the surface; 2001; Humphreys, G., McNeish, J.
- Online focus group FAQs; 2001; Zinchiak, M.
- Telephone Survey Methodology; 2001; Groves, R. M., Biemer, P. P., Lyberg, L. E., Massey, J. T., Nicholls II, W. L., Waksberg, J.
- Research at Web speed; 2001; Van Yoder, S.
- Field of dreams; 2001; Osbourne, C.
- In the flesh or online? Exploring qualitative research methodologies; 2001; Seymour, W.S.
- The Web Experimental Psychology Lab: Five years of data collection on the Internet; 2001; Reips, U. -D.
- Raising response; 2001; Anonymous
- Survey Tools - Q & A QUICK AND EASY - SuperSurvey gets simple, effective surveys online immediately; 2001; Rohan, R.
- Is physician Internet research accurate?; 2001; Dietel, K.
- Marketing research in the new millennium: emerging issues and trends; 2001; Malhotra, N. K., Peterson, M.
- Internet marketing research: opportunities and problems; 2001; Furrer, O., Sudharshan, D.
- Designing and conducting virtual focus groups; 2001; Sweet, C.
- Web log file analysis: backlinks and queries; 2001; Thelwall, M.
- User-controlled photographic animations, photograph-based questions, and questionnaires: Three Internet...; 2001; Horswill, M. S., Coster, M. E.
- QuickTake Improves Survey Tool With IVR Technology; 2001; Anonymous
- EZSurvey 2000 Generates Forms for Web, E-mail; 2001; Anonymous
- Doing Online Ethnography; 2001; Guimaraes Jr., M.
- Ethics and the Internet: Issues Associated with Qualitative Research; 2001; de Lorme, D. E., Sinkhan, G. M., French, W.
- Demographic and motivation variables associated with Internet usage activities; 2001; Teo, T. S. H.
- The Mind Over the Web: The Quest for the Definition of a Method for Internet Research; 2001; Riva, G.
- Developing usable Web sites - a review and model; 2001; Cunliffe, D. V.
- The External Ethics Audit: A Guided Experience in Self-Directed Web Inquiry; 2001; DuFrene, D. D.

