Web Survey Bibliography
Title Data Collection Mode Effects Controlling for Sample Origins in a Panel Study: Telephone versus Internet
Access date 28.04.2005
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Abstract We evaluate telephone and Internet-based modes of survey data collection by controlling for sample origin. Previous research has focused on sample effects only. Our main result is that substantive response differences are primarily associated with mode of data collection and not with sample origin. Sample origin is controlled by conducting both Internet and telephone interviews with members of the Knowledge Networks (KN) web-enabled panel. The survey, which was sponsored by RTI International, measures policy and civic attitudes regarding 9/11 in early 2002, and was designed by RTI International and the Odum Institute at the University of North Carolina. The survey analysis is based on 2,979 web interviews with KN panelists, 300 telephone interviews with KN panelists, and 600 telephone interviews with persons that refused to join the KN panel or else take the web panel survey. The differences caused by mode in this Internet versus telephone study were strikingly similar to the telephone versus mail mode effects found in civic attitude studies by Tarnai and Dillman and in telephone versus face-to-face mode effects by Krysan. These studies found a tendency (which we confirm) for telephone respondents to answer on the extreme positive end of the scale. The Internet respondents are more likely than both telephone sample groups to use the full range of scales. Statistical Tests of Data Quality
Access/Direct link Conference program
Bibliographic typeConferences, workshops, tutorials, presentations
Year of publication2005
Web Survey Bibliography - 2005 (421)
- What They See Is Not What We Intend-Gricean Effects in Web Surveys; 2005; Yan, T.
- Visual Context Effects in Web Surveys; 2005; Couper, M. P., Conrad, F. G., Tourangeau, R.
- Interactive Feedback Can Improve Quality of Responses in Web Surveys; 2005; Conrad, F. G., Couper, M. P., Tourangeau, R., Galesic, M.
- Data Quality Issues in a Multimode Survey; 2005; Wilson, C., Wright, D., Barton, T., Guerino, P.
- Web Survey Methodologies: A Comparison of Survey Accuracy; 2005; Krosnick, J. A., Nie, N., Rivers, D.
- Non-interviews in Mobile Phone Surveys; 2005; Vehovar, V.
- Quality Assessed: Cellular Phone Surveys versus Traditional Telephone Surveys; 2005; Steeh, C. G.
- Testing the Impact of Caller ID Technology on Response Rates in a Mixed Mode Survey; 2005; Trussell, N., Lavrakas, P. J.
- Re-examining Approaches to Achieving High Response Rates on Web-based Surveys of Post-secondary Students...; 2005; Lodato, B. N., Ghadialy, R.
- Qualitative Comparison of Paper and Online Self-Administered Modes; 2005; Grigorian, K. H., Sederstrom, S.
- Evaluating Nonsampling Errors in a Study Comparing Data Collected by Mail and Using the Web; 2005; Lesser, V. M., Newton, L.
- Effectiveness of E-mail and Paper Mail Notifications for Internet Surveys; 2005; Ruggiere, P., Ver Duin, D'Arlene
- Transforming a Paper Survey into a Web-based Survey: Respondent Experiences; 2005; Luyegu, A.
- A Profile of Self-Selecting Web Respondents; 2005; Guerino, P.
- What's Up Doc? Mixing Web and Mail Methods in a Survey of Physicians; 2005; Beebe, T. J., Locke, G. R., Barnes, S. A.
- Predicting Smapled Respondents' Likelihood to Cooperate in a Mail Survey: Part III; 2005; Burks, A. T., Lavrakas, P. J., Bennett, M.
- Sound Bytes: Capturing Audio in Survey Interviews; 2005; Hansen, S. E., Krysan, M., Couper, M. P.
- (Inter) Net Gain? Experiments to Increase Web-Based Response; 2005; Tourkin, S., Cox, S., Parmer, R., Zukerberg, A.
- Does Type of Pre-Notification Affect Web Survey Response Rates?; 2005; Harmon, M., Westin, E., Levin, K.
- Did You Get The Message? Using E-Mail and SMS for Prenotification in Web Surveys; 2005; Neubarth, W., Bosnjak, M., Bandilla, W., Couper, M. P., Kaczmirek, L.
- Analysis of Break-off Patterns in Web Surveys; 2005; Ahsan, S., Broach, R. J.
- The Effect of Incentives on Two Physician Mail Surveys: A Response Rate Comparison; 2005; Christian, J.
- Value and Timing Strategies in Prize Draws: A Further Examination of the Immediacy Effect in Web Surveys...; 2005; Tuten, T. L., Galesic, M., Bosnjak, M.
- Comparative Analyses of Parallel Paper, Phone, and Web Surveys With and Without Incentives: What Differences...; 2005; Olsen, D., Call, V., Wygant, S.
- Characteristics Related to Cell Phone Status: Why Generation Y Should be Targeted; 2005; Hancock, L.
- The Labelling Game: A Conceptual Exploration of Deviance on the Internet; 2005; Denegri-Knott, J., Taylor, J.
- Mode Effects for Hybrid Telephone/Internet Surveys and Reaching Cellphone-Only Households; 2005; Kulp, D., Herrmann, M., Dutwin, D., Lavine, S.
- In Search of Equivalency across Modes: Experimental Results Comparing Alternative Question Formats for...; 2005; Christian, L. M., Dillman, D. A., Smyth, J. D.
- Survey Mode Effects: Comparison between Telephone and Web; 2005; Speizer, H., Baker, R. P., Schneider, K.
- How Does Social Desirability Affect Responses?: Differences in Telephone and Online Surveys; 2005; Taylor, H., Krane, D., Thomas, R. K.
- Young Cell Phone Users and Voting Behavior in Georgia in 2004; 2005; Bason, J. J.
- Comparing Check-All and Forced-Choice Question Formats in Web Surveys: The Role of Satisficing, Depth...; 2005; Smyth, J. D., Dillman, D. A., Christian, L. M., Stern, M. J.Chou, C.; de Rouvray, C.Christianson DeMay...
- Improving Web Based Intercept Surveys: A Framework For The Active User Sampling; 2005; Kaczmirek, L., Neubarth, W.
- Comparing the Knowledge Networks Web-Enabled Panel and the In-Person 2002 General Social Survey: Experiments...; 2005; Smith, T. W., Li, R. J., Pulliam, P.
- Data Collection Mode Effects Controlling for Sample Origins in a Panel Study: Telephone versus Internet...; 2005; Dennis, J. M., Chatt, C.Li, R. J.; de Rouvray, C.Pulliam, P.; de Rouvray, C.
- Translucent is the mind of the web user; 2005; Britschgi, M.
- Comparing response distributions of offline and online data collection methods; 2005; Schillewaert, N., Meulemeester, P.
- Online focus groups; 2005; Reid, D. J., Reid, F. J. M.
- A Typology of Real-Time Validations in Web-Based Surveys; 2005; Peytchev, A., Crawford, S. D.
- Pediatric Gastroenterology Workforce Survey, 2003-2004; 2005; Crandall, W., Barnard, J., Cohen, M., Colletti, R., Ferry, G., Harnsberger, J., Hart, M., Rosenthal,...
- Interaction in cyberspace: an online focus group; 2005; Kenny, A. J.
- The value of online surveys; 2005; Evans, J. R., Mathur, A.
- Improving Customer Experience via Text Mining; 2005; Lakshminarayan, C., Yu, Q., Benson, A.
- An Empirical Evaluation of Three Web Survey Design Principles; 2005; Healey, B., Macpherson, T., Kuijten, B.
- In my opinion; 2005; Haley, F.
- Studying marriage and family therapists in the 21st century: Methodological and technological issues; 2005; Northey, N. F. Jr.
- Online has all the answers; 2005; Buxton, P.
- Survey Says...Or Does It? Fun with Statistics; 2005; Crawford, W.
- Websurveyor debuts free web polling tool; 2005; Anonymous
- FIRM: FIRM to release a free and easy-to-use questionnaire designer; 2005; Anonymous