Web Survey Bibliography
Title Data Collection Mode Effects Controlling for Sample Origins in a Panel Study: Telephone versus Internet
Access date 28.04.2005
Full text pdf (98k)
Abstract We evaluate telephone and Internet-based modes of survey data collection by controlling for sample origin. Previous research has focused on sample effects only. Our main result is that substantive response differences are primarily associated with mode of data collection and not with sample origin. Sample origin is controlled by conducting both Internet and telephone interviews with members of the Knowledge Networks (KN) web-enabled panel. The survey, which was sponsored by RTI International, measures policy and civic attitudes regarding 9/11 in early 2002, and was designed by RTI International and the Odum Institute at the University of North Carolina. The survey analysis is based on 2,979 web interviews with KN panelists, 300 telephone interviews with KN panelists, and 600 telephone interviews with persons that refused to join the KN panel or else take the web panel survey. The differences caused by mode in this Internet versus telephone study were strikingly similar to the telephone versus mail mode effects found in civic attitude studies by Tarnai and Dillman and in telephone versus face-to-face mode effects by Krysan. These studies found a tendency (which we confirm) for telephone respondents to answer on the extreme positive end of the scale. The Internet respondents are more likely than both telephone sample groups to use the full range of scales. Statistical Tests of Data Quality
Access/Direct link Conference program
Bibliographic typeConferences, workshops, tutorials, presentations
Year of publication2005
Web Survey Bibliography - Dennis, J. M. (45)
- How Far Have We Come? The Lingering Digital Divide and Its Impact on the Representativeness of Internet...; 2013; Dennis, J. M., Cobb, C. L.
- An experimental investigation of the effects of noncontingent and contingent incentives in recruiting...; 2012; Lavrakas, P. J., Dennis, J. M., Peugh, J., Shand-Lubbers, J., Lee, E., Peugh, J., Charlebois, O., Murakami...
- Using Probability-based On-line Samples to Calibrate Non-probability Opt-in Samples; 2012; DiSogra, C., Cobb, C. L., Chan, E., Dennis, J. M.
- Experimenting with Noncontingent and Contingent Incentives in a Media Measurement Panel; 2012; Lavrakas, P. J., Dennis, J. M., Peugh, J., Shand-Lubbers, J., Lee, E.
- Investigating Nonresponse Bias in a Nonresponse Bias Study; 2012; Lavrakas, P. J., Dennis, J. M., Peugh, J., Shand-Lubbers, J., Lee, E., Charlebois, O.
- Calibrating Non-Probability Internet Samples with Probability Samples Using Early Adopter Characteristics...; 2011; DiSogra, C., Cobb, C. L., Chan, E., Dennis, J. M.
- Examination of Panel Conditioning Effects in a Web-Based 2007-2008 Election Study.; 2011; Dennis, J. M., Kruse, Y., Tompson, T.
- Presentation of a single item versus a grid: Effects on the vitality and mental health subscales of...; 2010; Callegaro, M., Shand-Lubbers, J., Dennis, J. M.
- KnowledgePanel®: Processes & Procedures Contributing to Sample Representativeness & Tests for Self...; 2010; Dennis, J. M.
- Does Providing Internet Access to Non-Internet Households Affect Reported Media Behavior for Latinos...; 2010; Dennis, J. M., DiSogra, C.
- Using KnowledgePanel® to Improve the Sample Representativeness and Accuracy of Opt-in Panel Data...; 2010; Dennis, J. M., Peugh, J., Graham, P.
- Analysis of Late Responders to Probability-Based Web Panel Recruitment and Panel Surveys; 2010; Kruse, Y., DiSogra, C., Hendarwan, E., Dennis, J. M.
- Web Panel Studies of the 2008 Election: New Opportunities for Causal Analysis of Dynamic Change in the...; 2009; Dennis, J. M., Tompson, T.
- Producing Straightlining and Item Non-Differentiation in a Web Survey: How Visual Design Plays a Role...; 2009; Callegaro, M., Shand-Lubbers, J., Dennis, J. M.
- Patterns of response and non-response on an election day survey; 2009; Tompson, T., Dennis, J. M., Subias, S.
- The impact of news reports of survey findings on respondents in a longitudinal panel study; 2009; Tompson, T., Dennis, J. M., Kruse, Y.
- Panel Conditioning and Attrition in the AP-Yahoo! News Election Panel Study; 2009; Kruse, Y., Callegaro, M., Dennis, J. M., DiSogra, C., Subias, S., Lawrence, M., Tompson, T.
- The Challenge and Importance of Including Spanish-Dominant Latinos in an Online Panel; 2009; Dennis, J. M., Wells, T., Torres, J.
- Web Panel Studies of the 2008 Election; 2009; Dennis, J. M., Tompson, T.
- Comparison Study of Early Adopter Attitudes and Online Behavior in Probability and Non-Probability Web...; 2009; Dennis, J. M., Osborn, L., Semans, K.
- Description of Within-Panel Survey Sampling Methodology: The Knowledge Networks Approach; 2009; Dennis, J. M.
- Summary of KnowledgePanel® Design; 2009; Dennis, J. M.
- Presentation of a Single Item versus a Grid: Effects on the Vitality and Mental Health Scales of the...; 2009; Callegaro, M., Shand-Lubbers, J., Dennis, J. M.
- A comparison of results from an alcohol survey of a prerecruited Internet panel and the National Epidemiologic...; 2008; Heeren, T., Edwards, E., Dennis, J. M., Rodkin, S., Hingson, R. W., Rosenbloom D. L.
- Mode Effects on In-Person and Internet Surveys: A Comparison of the General Social Survey and Knowledge...; 2008; Smith, T. W., Dennis, J. M.
- Key Issues in Research Accuracy: Sources of bias and error in online research; 2008; Dennis, J. M., Callegaro, M.
- Making Quality Real: Delivering on a Promise of the Best Service and Online Survey Sample ; 2008; Dennis, J. M.
- More honest answers to surveys? A Study of data collection mode effects; 2007; Dennis, J. M., Li, R. J.
- Internet vs. Telephone; Examining Mode Effects in Alcohol Research; 2007; Rodkin, S., Heeren, T., Edwards, E., Dennis, J. M.
- Face-to-Face Recruitment of an Internet Survey Panel: Lessons from an NSF-Sponsored Demonstration Protect...; 2007; O'Muircheartaigh, C., Krosnick, J. A., Dennis, J. M.
- Results of a Within-Panel Web Survey Experiment of Mode Effects: Using the General Social Survey's National...; 2007; Dennis, J. M., Li, R. J.
- Data Collection Mode Effects Controlling for Sample Origins in a Panel Study: Telephone versus Internet...; 2005; Dennis, J. M., Chatt, C.Li, R. J.; de Rouvray, C.Pulliam, P.; de Rouvray, C.
- Benchmarking Knowledge Networks’ Web-enabled panel survey of selected GSS questions against GSS...; 2004; Dennis, J. M., Li, R. J., Chatt, C.
- Methodology for Probability-Based Recruitment for a Web-Enabled Panel; 2004; Pineau, V., Dennis, J. M.
- The Effects of Correcting for Sample Selection Bias in Internet Panel Surveys Based on Random Digit...; 2004; Cameron, T. A., de Shazo, J. R., Dennis, J. M., Lee, R. J.
- Data Collection Mode Effects Controlling for Sample Origins in an Internet Panel Survey; 2004; Dennis, J. M., Chatt, C.
- An Overview of Capabilities and Methodological Research Conducted by the Government and Academic Area...; 2004; Dennis, J. M.
- Correcting for Sample Selection Bias in Internet Panel Surveys Based on Random Digit Dialing Sampling...; 2003; Dennis, J. M., Li, R. J., de Shazo, J. R., Cameron, T. A.
- Data Collection Mode Effects Controlling for Sample Origins in a Panel Survey: Telephone versus Internet...; 2003; Chatt, C., Dennis, J. M., Li, R. J., Motta-Stanko A., Pulliam, P.
- An Evaluation of Nonresponse Bias in Internet Surveys Conducted Using the Knowledge Networks Panel; 2002; Seryakova, K., Dennis, J. M., Huggins, V. J.
- Using the Multimedia Capabilities of Web-Enabled Probability-Based Survey Methodology to Gather Vaccination...; 2002; McCready, W. C., Dennis, J. M., Thalji, L.
- Probability-Based Survey Research on the Internet; 2001; Krotki, K., Dennis, J. M.
- Response Timing and Coverage of Non-Internet Households in an Internet-Enabled Panel; 2001; Dennis, J. M.
- Are Internet Panels Creating Professional Respondents? A Study of Panel Effects.; 2001; Dennis, J. M.
- Questionnaire design for probability-based Web surveys; 2000; Dennis, J. M., de Rouvray, C., Couper, M. P.