Web Survey Bibliography
Because of its interactive character the web may promote more accurate survey data than do other, more static, modes. One way that interactivity can increase data quality is by providing feedback to respondents about their answers. For example, if questions require that multiple answers add-up to a fixed total, e.g. 24 hours or 100 percent, then inviting respondents to revise answers that do not sum to this figure could increase the number of appropriate sums. We report a study that compares respondents' estimates of percent time spent on each of 10 randomly ordered categories of internet usage when they did and did not receive feedback. 1788 web respondents were randomly assigned to one of three conditions: No feedback, Server-side feedback indicating that the submitted responses did not tally to 100%, and Client-side feedback in which a running tally was incremented as each response was entered prior to submission of all responses. Clientside feedback was also accompanied by a server-side message if necessary. The server-side feedback was displayed once, after which the system accepted all answers. The results show a clear advantage for Client-side feedback. More answers tallied to 100% in the Client-side than Server-side condition with the smallest number in the No Feedback condition, and responses were faster in the Client-side than Server-side condition suggesting that the running tally promoted revision before respondents submitted their answers. Client-side feedback seemed to promote more thoughtful revisions as well: when the Server-side feedback indicated the sum did not equal 100%, respondents who had not been given the running tally changed answers to the first category most often - regardless of what it was - but respondents who were presented the running tally changed answers equally often for all categories. We conclude by discussing the promise of interactive features in general for survey data quality.
Web Survey Bibliography - The American Association for Public Opinion Research (AAPOR) 60th Annual Conference, 2005 (57)
- News Discrepancy and Information Search: The Effects of News Slants on Audiences' Information Search...; 2005; Hwang, H., Heo, K., Lee, S.-Y.
- The Market Value Survey: Ensuring Quality on a Government Web Based Survey; 2005; Flatley, J., Ruston, D.
- A Comparison of an Online Card Sorting Task to a Rating Task; 2005; Thomas, R. K., Bayer, L. R., Johnson, A. M., Behnke, C. S.
- Unintended Consequences of Incentive Induced Response Rate Differences; 2005; Pope, D., Crawford, S. D., Johnson, E. O., McCabe, S. E.
- The Use of Monetary Incentives in the Survey of Income and Program Participation; 2005; Lewis, D., Creighton, K.
- A Comparison of Presidential Candidate Vote Intention Measures in U.S. Elections; 2005; Thomas, R. K., Krane, D., Sanders, M. G., Behnke, C. S.
- An Investigation of Response Difference between Cell Phone and Landline Interviews; 2005; Dipko, S., Brick, P. D., Brick, J. M., Presser, S.
- Mode Effects in Customer Satisfaction Measurement; 2005; Stegier, D.M., Keil, L., Gaertner, G.
- Prompting Efforts to Raise Response Rates for a Web-Based Survey; 2005; Venkataraman, L., Parker, M.
- Vote Over-Reporting: Testing the Social Desirability Hypothesis in Telephone and Internet Surveys; 2005; Holbrook, A. L., Krosnick, J. A.
- The Impact of Follow-up Contacts od Survey Data and Response Rates; 2005; Westin, E., Harmon, M., Levin, K.
- Mixed Mode Data Collection Using Paper and Web Questionnaries. A Cost and Response Rate Comparison in...; 2005; Werner, P., Forsman, G.
- Are Web Options Making a Difference?; 2005; Mooney, G., Rogers, B., Wood, M., Trunzo, D.
- High Response Rate or Better Data Quality? Examining the Trade-offs for an Establishment Survey; 2005; Harris-Kojetin, L., Kiefer, K.
- To Vote or Not to Vote?: A Comparison of Vote Intention Measures; 2005; Thomas, R. K., Sanders, M. G., Smith, R., Behnke, C. S.
- Reporting Standards for Internet Surveys and Polls; 2005; Tychansky, R. S.
- Effect of Respondent Motivation and Tack Difficulty on Nondifferentiation in Ratings: A Test of Satisficing...; 2005; Anand, S., Krosnick, J. A., Mulligan, K., Smith, W., Green, M. C., Bizer, G. Y.
- Comparing Major Survey Firms in Terms of Survey Satisficing: Telephone and Internet Data Collection; 2005; Krosnick, J. A., Nie, N., Rivers, D.
- Response Order Effects in Online Surveys; 2005; Thomas, R. K., Behnke, C. S., Johnson, A. M.
- Causes of Context Effects: How Questionnaire Layout Induces Measurement Error; 2005; Peytchev, A., Tourangeau, R.
- Can You Hear Me Now?: Differences in Vote Behavior in the Cell and Landline Populations; 2005; Albaghal, T.
- Using the Web to Survey College Students: Institutional Characteristics That Influence Survey Quality...; 2005; Crawford, S. D., McCabe, S. E., Inkelas, K. K.
- What They See Is Not What We Intend-Gricean Effects in Web Surveys; 2005; Yan, T.
- Visual Context Effects in Web Surveys; 2005; Couper, M. P., Conrad, F. G., Tourangeau, R.
- Interactive Feedback Can Improve Quality of Responses in Web Surveys; 2005; Conrad, F. G., Couper, M. P., Tourangeau, R., Galesic, M.
- Data Quality Issues in a Multimode Survey; 2005; Wilson, C., Wright, D., Barton, T., Guerino, P.
- Web Survey Methodologies: A Comparison of Survey Accuracy; 2005; Krosnick, J. A., Nie, N., Rivers, D.
- Non-interviews in Mobile Phone Surveys; 2005; Vehovar, V.
- Quality Assessed: Cellular Phone Surveys versus Traditional Telephone Surveys; 2005; Steeh, C. G.
- Testing the Impact of Caller ID Technology on Response Rates in a Mixed Mode Survey; 2005; Trussell, N., Lavrakas, P. J.
- Re-examining Approaches to Achieving High Response Rates on Web-based Surveys of Post-secondary Students...; 2005; Lodato, B. N., Ghadialy, R.
- Qualitative Comparison of Paper and Online Self-Administered Modes; 2005; Grigorian, K. H., Sederstrom, S.
- Evaluating Nonsampling Errors in a Study Comparing Data Collected by Mail and Using the Web; 2005; Lesser, V. M., Newton, L.
- Effectiveness of E-mail and Paper Mail Notifications for Internet Surveys; 2005; Ruggiere, P., Ver Duin, D'Arlene
- Transforming a Paper Survey into a Web-based Survey: Respondent Experiences; 2005; Luyegu, A.
- A Profile of Self-Selecting Web Respondents; 2005; Guerino, P.
- What's Up Doc? Mixing Web and Mail Methods in a Survey of Physicians; 2005; Beebe, T. J., Locke, G. R., Barnes, S. A.
- Predicting Smapled Respondents' Likelihood to Cooperate in a Mail Survey: Part III; 2005; Burks, A. T., Lavrakas, P. J., Bennett, M.
- Sound Bytes: Capturing Audio in Survey Interviews; 2005; Hansen, S. E., Krysan, M., Couper, M. P.
- (Inter) Net Gain? Experiments to Increase Web-Based Response; 2005; Tourkin, S., Cox, S., Parmer, R., Zukerberg, A.
- Does Type of Pre-Notification Affect Web Survey Response Rates?; 2005; Harmon, M., Westin, E., Levin, K.
- Did You Get The Message? Using E-Mail and SMS for Prenotification in Web Surveys; 2005; Neubarth, W., Bosnjak, M., Bandilla, W., Couper, M. P., Kaczmirek, L.
- Analysis of Break-off Patterns in Web Surveys; 2005; Ahsan, S., Broach, R. J.
- The Effect of Incentives on Two Physician Mail Surveys: A Response Rate Comparison; 2005; Christian, J.
- Value and Timing Strategies in Prize Draws: A Further Examination of the Immediacy Effect in Web Surveys...; 2005; Tuten, T. L., Galesic, M., Bosnjak, M.
- Comparative Analyses of Parallel Paper, Phone, and Web Surveys With and Without Incentives: What Differences...; 2005; Olsen, D., Call, V., Wygant, S.
- Characteristics Related to Cell Phone Status: Why Generation Y Should be Targeted; 2005; Hancock, L.
- Mode Effects for Hybrid Telephone/Internet Surveys and Reaching Cellphone-Only Households; 2005; Kulp, D., Herrmann, M., Dutwin, D., Lavine, S.
- In Search of Equivalency across Modes: Experimental Results Comparing Alternative Question Formats for...; 2005; Christian, L. M., Dillman, D. A., Smyth, J. D.
- Survey Mode Effects: Comparison between Telephone and Web; 2005; Speizer, H., Baker, R. P., Schneider, K.
