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Web Survey Bibliography

Title Causes of Context Effects: How Questionnaire Layout Induces Measurement Error
Year 2005
Access date 28.04.2005
Abstract

Placing related questions together can alter the associations between answers to them. We conducted two experiments that varied whether related questions were presented together on a single screen in a web survey. The first experiment replicated that inter-item associations and scale reliability were highest when the questions were presented together. However, a structural equation model revealed that these higher associations reflected correlated measurement error and decreased rather than increased construct validity. We carried out a second experiment to test three possible mechanisms for the heightened correlations, but reduced validity. First, the questions may be perceived as being multiple measures of the same construct, inducing more similar interpretations of the items. Secondly, when no actions are needed to get to the next question, the same material may be retrieved from working memory in answering all the questions. Thirdly, respondents may be minimizing effort by clicking response options in the same columns and paying less attention to the individual questions when they are presented in a grid. Our second experiment used a factorial design in a web survey with 2,694 respondents. Respondents answered 4 questions on diet and 4 on exercise, where the layout (together in a grid, together on a screen but listed separately, in separate screens), the accompanying instructions (related, independent, no instructions), and the order of the questions (by topic, intermixed) were varied randomly. We also expected these manipulations to interact with the location of the experiment in the questionnaire and randomly assigned its placement. Respondents' Body Mass Index was calculated in order to estimate and compare measurement error properties and validity of the diet and exercise constructs. The findings will allow us to understand the mechanisms generating differences in responses to questions on the same topic and guide survey design decisions that affect measurement error, nonresponse, and cost.

Access/Direct link Conference program
Year of publication2005
Bibliographic typeConferences, workshops, tutorials, presentations
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