Web Survey Bibliography
Title Web-based Survey versus Conventional Survey. The Malaysian Experience in Conducting the Internet Subscriber Study
Author Asha, R. P.
Access date 05.04.2004
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Abstract The aim of this paper is to discuss the issues and challenges in conducting the Internet Subscriber Study (ISS) at JARING Counters using both the traditional method of mail questionnaire and a web survey. The web survey was adopted in the second phase of implementation, when the traditional method encountered a fairly low response rate and poor administrative support from the JARING Service Outlets (JSOs). The JSOs regarded the ISS survey as an additional responsibility which was cumbersome and unrewarding in terms of monetary value. Moreover, in most cases the JSOs undertook the registration process on behalf of the actual applicant, resulting in the conventional methodology failing to capture the relevant social, economic and demographic information of the actual applicant. In contrast, the web survey method proved relatively successful since the online data system enabled the new JARING subscribers to directly link to the survey site without having to go through a third party. The success of the web survey approach can also be attributed to a number of strategies to increase the response rate, such as JARING’s welcoming email note, posters, letter of notification to JSOs and registrants, banner advertisement, etc. Each respondent was also awarded 500 minutes of free surf time as an incentive. The paper also describes the scope and coverage of information sought in the study.
Access/Direct link Homepage - conference (full text)
Bibliographic typeConferences, workshops, tutorials, presentations
Year of publication2002
Web Survey Bibliography - International Conference on Improving Surveys, 2002 (27)
- Feedback in web surveys; 2002; Hoogendoorn, A., Sikkel, D.
- Mode effects in a mail plus Internet designed census; 2002; Haraldsen, G., Dale, T., Dalheim, E., Stromme, H.
- Coverage Bias in RDD Sample Surveys due to Cellular Telephone-Only Households; 2002; Giesbrecht, L., Wright, R. A.
- Opportunities and Challenges in Web Surveys; 2002; Ezzati-Rice, T. M., Couper, M. P., Givens, J.
- Web based methodologies and techniques to monitor electronic resources use in university libraries; 2002; Civardi, M., Maffenini, W., Zavarrone, E.
- Improving Quality of Surveys; 2002; Marker, D.
- Mobile phone in sample surveys; 2002; Roy, G., Vanheuverzwyn, A.
- Effects of Mobile Phones on Telephone Survey Practice and Results; 2002; Kuusela, V., Simpanen, M.
- From Mail to Web: Improving Response Rates and Data Collection Efficiencies; 2002; Crawford, S. D., McCabe, S. E., Couper, M. P., Boyd, C. J.
- Integrating paper and web instrument development to enhance efficiency and standardization; 2002; House, C. C.
- Composite Estimators for Complex Sampling; 2002; Nicolini, G., Presti, A. L.
- AESDirect. Internet Data Collection of U.S. Export Information; 2002; Horner, G. J.
- Have Telephone Surveys a Future in the 21-th century?; 2002; de Leeuw, E. D., Lepkowski, J. M., Kim, S. -W.
- Employing a mixed-mode qualitative research method prior to conducting quantitative research; 2002; Metzler, D. P., Davis, P. C.
- Evaluation of neural networks to detect suspicious answers in attitude and evaluation research; 2002; Martini, M. C.
- Web vs Mail Survey Response Rates: Comparisons for an High Education Population; 2002; Romano, M. F.
- An evaluation of the effect of response formats on data quality in Web surveys; 2002; Heerwegh, D., Loosveldt, G.
- Survey Design Features Influencing Response Rates in Web Surveys; 2002; Lozar Manfreda, K., Vehovar, V.
- List assisted Web surveys: quality, timeliness and nonresponse in the steps of the participation flow...; 2002; Biffignandi, S., Pratesi, M., Lozar Manfreda, K., Vehovar, V.
- Computer-assisted longitudinal surveys; 2002; Capiluppi, C.
- An Experiment on Computer-assisted Questionnaire Design for University Didactics Quality Measurement; 2002; Fabbris, L.
- Mail and Web Surveys: A Cost and Response Rate Comparison in a Study on Students Housing Conditions; 2002; Forsman, G., Varedian, M.
- Web-based Survey versus Conventional Survey. The Malaysian Experience in Conducting the Internet Subscriber...; 2002; Asha, R. P.
- New Technologies and Survey Data Collection: Challenges and Opportunities; 2002; Couper, M. P.
- The development and administration of a population based Multimedia Computer Assisted Self Interview...; 2002; Robinson, E. M., Watson, P. D., Clark, T. C., Ameratunga, S. N.
- Determinants of Web mode choice in a ''Web and paper'' survey in a high education population; 2002; Romano, M. F., Himmelmann, M.
- The Impact of Adding e-Interviewers To Web-Based Research; 2001; Feld, K. G.