Web Survey Bibliography

Title Reliability and Validity of Web-based Surveys: Effects of Response Modality, Item Format, and Number of Categories
Year 2002
Access date 19.04.2004
Abstract Systematic investigation of the reliability and validity of web-based surveys has been limited. We had over 5,500 respondents initially complete a web-based survey. We randomly assigned them to 1 of 4 response modalities (numeric box, fully anchored grid, end-anchored only grid, and semantic differential), 1 of 2 question formats (agree-disagree or antonym), and 1 of 4 response category formats (3, 5, 7, or 10 categories). Each person answered 5 questions about 6 different attitude topics. While question format had no major impact on reliability, response modality and the number of response categories did. We discuss our results and make some recommendations for effective scale design in web-based surveys.
Year of publication2002
Bibliographic typeConferences, workshops, tutorials, presentations
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Web Survey Bibliography - Thomas, R. K. (64)

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