Notice: the WebSM website has not been updated since the beginning of 2018.

Web Survey Bibliography

Title An evaluation of the effect of response formats on data quality in Web surveys
Year 2002
Access date 21.04.2004
Full text

pdf (110k)

Abstract

When designing a Web questionnaire, various HTML input elements can be used to register the respondent’s answers. Two of these input elements, radio-buttons and drop-down boxes, can be regarded as technically equivalent since they serve the same purpose: they both allow to select one answer from a list of response options. However, these input elements are dissimilar from each other in many respects and there is reason to believe that some people are less familiar with drop-down boxes. By means of two experiments, this study evaluates the effect of the two response formats on data quality. Lower data quality was expected in the drop-down boxes condition than in the radio-buttons condition. The data showed that a slight preference for radio-buttons might be justified, although both response formats have benefits and drawbacks. Consequently, the choice between these response formats is not self-evident and needs to be guided by other considerations such as sample composition and survey design.

Access/Direct link

Homepage - conference (full text)

Journal Homepage(abstract) / (full text)

Year of publication2002
Bibliographic typeJournal article
Conferences, workshops, tutorials, presentations
Print