Web Survey Bibliography

Title The Impact of Privacy and Security Concerns on the Willingness to Provide Sensitive Information about Self via the World Wide Web
Year 2002
Access date 23.04.2004
Abstract This paper presents the results of a study conducted to determine the impact of privacy and security concerns on providing sensitive information about self via the World Wide Web (WWW). The context of this study is online purchasing transactions during which individuals have to provide such information as home address, telephone number and credit card number. The dependent variable of this study is the willingness to engage in such transactions in the future. A series of multiple item measures capturing relevant beliefs, attitudes and behaviors, including privacy and security concerns, were adapted from the literature to fit this study's purpose. The measures were administered to a pre-test sample (n=90) prior to actual usage in the study. The instrument was especially developed for administration via telephone. This study utilized a Random Digit Dialing sample of Massachusetts households, stratified by county. A total of 875 respondents participated in the survey. Results were analyzed using regression routines. In general, consistent with previous investigations, our study reveals that the higher the privacy and security concerns are, the less the willingness to provide sensitive information about self online.
Year of publication2002
Bibliographic typeConferences, workshops, tutorials, presentations
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Web Survey Bibliography - 2002 (418)

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