Web Survey Bibliography
Title Using RGI (Respondent Generated Interval) to gather factual information in a web survey
Author Lusinchi, P.D.
Year 2003
Access date 07.05.2004
Abstract Respondent-generated intervals (“RGI”), a question item protocol promoted by statisticians Press and Tanur, promises to have a positive impact on survey data quality, both by reducing item nonresponse and by improving the accuracy of estimation.
In this experiment, we put this method (RGI) to test with a sample of electronics engineers each reporting on a unique integrated circuit (chip) design developed in 2002.
The treatment version of the questionnaire (a self-administered web survey) encourages respondents to provide a self-generated interval if they are unsure of the number for the physical quantity requested (e.g., number of transistors on the chip, number of bytes of embedded memory, etc.). Respondents in the control group receive no such encouragement and are just asked to provide the relevant number.
1) This experiment seeks to answer a question: Does the suggestion to provide an RGI reduce item nonresponse?
2) The second objective of this experiment is to contribute to the discussion of whether RGIs can provide more accurate estimates than are obtained by merely asking respondents for one number. Research has shown that when asked for a number whose exact value is unknown, people resort to an “anchoring-and-adjustment heuristic” which often results in biased values. The bias is due to the original anchor value, which acts as a tether preventing sufficient adjustment. Because RGIs promote the reporting of at least two values, this very process might well break the “pull” which the original anchor value has on a respondent’s ability to provide an unbiased estimate.
The purpose of this research is to elicit questions dealing with ways to help respondents reporting factual data to provide unbiased estimates of target quantities. The biases we are talking about here are cognitive in nature and not emotional (e.g., social desirability).
In this experiment, we put this method (RGI) to test with a sample of electronics engineers each reporting on a unique integrated circuit (chip) design developed in 2002.
The treatment version of the questionnaire (a self-administered web survey) encourages respondents to provide a self-generated interval if they are unsure of the number for the physical quantity requested (e.g., number of transistors on the chip, number of bytes of embedded memory, etc.). Respondents in the control group receive no such encouragement and are just asked to provide the relevant number.
1) This experiment seeks to answer a question: Does the suggestion to provide an RGI reduce item nonresponse?
2) The second objective of this experiment is to contribute to the discussion of whether RGIs can provide more accurate estimates than are obtained by merely asking respondents for one number. Research has shown that when asked for a number whose exact value is unknown, people resort to an “anchoring-and-adjustment heuristic” which often results in biased values. The bias is due to the original anchor value, which acts as a tether preventing sufficient adjustment. Because RGIs promote the reporting of at least two values, this very process might well break the “pull” which the original anchor value has on a respondent’s ability to provide an unbiased estimate.
The purpose of this research is to elicit questions dealing with ways to help respondents reporting factual data to provide unbiased estimates of target quantities. The biases we are talking about here are cognitive in nature and not emotional (e.g., social desirability).
Access/Direct link Homepage - conference (abstract)
Year of publication2003
Bibliographic typeConferences, workshops, tutorials, presentations
Web Survey Bibliography - Canada (107)
- The Multi-Modal Future of Mobile Research: A Holistic Viewpoint; 2009; Cameron, M. R.
- Design Variations in Adaptive Web Sampling; 2008; Vincent, K. S.
- Effects of Pre-coding Response Options for Five Point Satisfaction Scale in Web Surveys; 2008; Callegaro, M., Wells, T., Kruse, Y.
- National Surveys Via RDD Telephone Interviewing vs. the Internet: Comparing Sample Representativeness...; 2008; Chang, L. C., Krosnick, J. A.
- Enhancing the Travel Survey Process and Data Using the CATI System ; 2008; Morency, C.
- Between random samples and online panels; 2008; Crassweller, A., Rogers, J.
- Client run panels & web 2.0; 2008; Byam, A., Smith, J., Sykes, E.
- Use of a website to evaluate quality of work-life and quality of life among community workers helping...; 2008; Dupuis, G.
- 2006 Canadian Census Internet Mode Effect Study; 2008; Grondin, C., Sun, L.,
- Response Audit of an Internet Survey of Health Care Providers and Administrators: Implications for Determination...; 2008; Dobrow, M. J., Orchard, M. C., Golden, B.; Holowaty, E., Paszat, L., Brown, A. D., Sullivan, T.
- An Internet-Based Stated Choices Household Survey for Alternative Fuelled Vehicles ; 2007; Potoglou, D., Kanaroglou, P. S.
- ONLINE DATA COLLECTION – SOLUTION OR BAND-AID?; 2007; Crassweller, A., Williams, D., Thompson, I.
- An Approach to Compare Online Survey Generating Tools; 2007; Zhang, J., Zhao, N.
- Internet and written respiratory questionnaires yield equivalent results for adolescents; 2007; Raat, H.,Mangunkusumo, R. T., Mohangoo, A. D., Juniper, E. F., Van Der Lei, J.
- What Difference Do Guidelines Make? An Observational Study of Online-questionnaire Design Guidelines...; 2006; Lumsden, J., Flinn, S., Anderson, M., Morgan, W.
- Privacy laws, internet scams and other challenges affecting panel research Strategies to mitigate risk...; 2006; Stark, D.
- Efficient Multimode Data Collection; 2006; Dolson, D.
- Formative Evaluation and Three-Month Follow-Up of an Online Personalized Assessment Feedback Intervention...; 2006; Cunningham, J. A., Humphreys, K., Kypri, K., van Mierlo, T.
- Online-Questionnaire Design: Establishing Guidelines and Evaluating Existing Support; 2005; Lumsden, J., Morgan, W.
- Sex, gender and self-concept: Understanding Internet usage rates for relationship-building applications...; 2005; Hupfer, M. E., Detlor, B.
- Challenges of Internet Recruitment: A Case Study with Disappointing Results; 2005; Koo, M., Skinner, H.
- Understanding the question-answer process; 2004; Bradburn, N. M.
- Internet Versus Mailed Questionnaires: A Randomized Comparison (2); 2004; Leece, P., Bhandari, M., Swiontkowski, M., Schemitsch, E., Tornetta, P., Devereaux, P. J., Guyatt, G...
- Conducting market research using the Internet: the case of Xenon Laboratories; 2004; Lockett, A., Blackman, I.
- Nurses' autonomy: influence of nurse managers' actions; 2004; Mrayyan, M. T.
- Comparison of the quality of qualitative data obtained through telephone, postal and email surveys; 2004; Coderre, F., St-Laurent, N., Mathieu, A.
- Web/Electronic Surveys: Description of Electronic Data Reporting Processes at Statistics Canada (Past...; 2004; Dubois, M. A.
- Applying New Methodologies in a Longitudinal Study of Young Conservative Jews; 2004; Keysar, A., Kosmin, B.
- Ethical Dilemmas in Research on Internet Communities; 2004; Flicker, S., Haans, D., Skinner, H.
- Hotlists and Web browsing behavior - an empirical investigation; 2004; Thakor, M. V., Borsuk, W., Kalamas, M.
- The Canadian experience in developing an outdoor reach & frequency model. Getting from there to here...; 2003; Falbo, M. E., van der Burgt, J.
- First installation of a virtual CATI phone room with full telephony integration; 2003; Tanguay, L.
- Achieving high response rates on web-based surveys of post-secondary students; 2003; Nichols, L.B., Ghadialy, R.
- The Effects of Cash, Electronic, and Paper Gift Certificates as Respondent Incentives for a Web-Based...; 2003; Birnholtz, J. P., Horn, D. B., Finholt, T. A., Bae, S. J.
- Comparing Internet “River,” Internet; 2003; Feld, K. G.
- Design implementation of a Multimode Web Survey; 2003; Wine, S.J., Cominole, M.B., Carwile, D.S., Perry, K.
- Partnering with a Newspaper to Assess Community Opinion Online; 2003; Downs, E.P., Lindley, A.M.
- Implementing a Web Survey Administration System at the GAO; 2003; Feldesman, A.G.
- Using Internet-Based Surveys With Physicians, What Works and What Doesn't Work; 2003; Schneiderman, M., Thran, S., Adams, C., Lerner, B.
- Using RGI (Respondent Generated Interval) to gather factual information in a web survey; 2003; Lusinchi, P.D.
- Can What We Don’t Know (about “Don’t Know”) Hurt Us?: Effects of Item Non-response...; 2003; Krosnick, J. A., Behnke, C. S., Lafond, C.R., Thomas, R. K.
- Web-Based Surveys for Data Gathering from Medical Educators: An Exploration of the Efficacy and Impact...; 2002; Lee, C., Frank, J. R., Cole, G., Mikhael, N. Z., Miles, C. A.
- An Evaluation of Nonresponse Bias in Internet Surveys Conducted Using the Knowledge Networks Panel; 2002; Seryakova, K., Dennis, J. M., Huggins, V. J.
- Assessment of Mode-Effects in a Web-enabled Study of Civic Attitudes; 2002; Laird, G., Wiebe, E. F., Thalji, L., Pulliam, P.
- Government Perspective on Data Stewardship for Statistical Data; 2002; Brackstone, G., White, P.
- The Internet and Time Displacement: A Canadian Perspective; 2002; Pronovost, G.
- Privacy Perceptions and Online Practices; 2002; Viseu, A., Clement, A., Aspinall, J.
- The Digital Divide, Individuals and Governance: Opportunities and Challenges; 2002; Reddick, A.
- Community Access and the Digital Divide: with Maritime Subtitles; 2002; Rideout, V.
- Panel Bias from Attrition and Conditioning: A Case Study of the Knowledge Networks Panel; 2001; Clinton, J. D.

