Web Survey Bibliography
Title E-voting: participation, turn out, and digital divide
Author Oostveen, A.-M., Besselaar, P.
Year 2004
Access date 07.05.2004
Abstract In this paper we report the results of 14 experiments with an e-voting system, in five sites (two municipalities, two community networks, and a trade union) in four countries (Italy, UK, France, Finland) (1). We organized in every site three subsequent voting sessions with the same group of voters. Before the experiments we asked respondents to complete a questionnaire, and the same was done after the first and the third e-voting experiment. In the questionnaire we asked about personal characteristics, such as the level of computer literacy, and opinions about the role of ICT in society, and questions related to usability of the system and trust in the safety and secrecy of the voting technology. The field experiments were held in winter and spring of 2003. In this paper we discuss the following questions:
- Does the usability of and trust in the system influence the use ( = participation in the ballot)?
- Does this change over time (learning effects)?
- What are the differences between different social groups, and between countries; and is a digital divide visible?
- Finally, e-voting also enables longer voting periods. Do logfiles of the voting sessions indicate that these longer voting periods result in higher turnout? If so, for which types of voters?
Based on the data of two experiments, we found interesting results (2, 3):
- the organizational dimensions of usability are rather weak,
- the trust in the secrecy (privacy) of the system is very low,
- this changes over time but not in a uniform way,
- usability, trust, and use are related to the digital divide,
- there is no relation between turnout and duration of the vote,
- that trust and usability seem to influence the outcomes.
We now are analyzing the full set of data. By answering these empirical questions we aim to contribute to the understanding of the effect of new information technologies and media on the quality of the political process.
- Does the usability of and trust in the system influence the use ( = participation in the ballot)?
- Does this change over time (learning effects)?
- What are the differences between different social groups, and between countries; and is a digital divide visible?
- Finally, e-voting also enables longer voting periods. Do logfiles of the voting sessions indicate that these longer voting periods result in higher turnout? If so, for which types of voters?
Based on the data of two experiments, we found interesting results (2, 3):
- the organizational dimensions of usability are rather weak,
- the trust in the secrecy (privacy) of the system is very low,
- this changes over time but not in a uniform way,
- usability, trust, and use are related to the digital divide,
- there is no relation between turnout and duration of the vote,
- that trust and usability seem to influence the outcomes.
We now are analyzing the full set of data. By answering these empirical questions we aim to contribute to the understanding of the effect of new information technologies and media on the quality of the political process.
Access/Direct link Homepage - conference (abstract)
Year of publication2004
Bibliographic typeConferences, workshops, tutorials, presentations
Web Survey Bibliography - 2004 (512)
- Presuming pervasive internet access: The survey research paradigm in transition; 2004; Coates, D.
- The impact on interviewee behavior caused by audiovisual online-communication answering sensitive questions...; 2004; Muehlenfeld, H. -U.
- HISBUS Online-Panel: A virtual student village as an instrument for providing political advice and flash...; 2004; Muessig Trapp, P.
- Comparison of laboratory and online experiments: A research program; 2004; Ollesch, H., Heineken, E., Schulte, F. P.
- Paper and pencil or online? Methodological Experiences from an employee survey; 2004; Poetschke, M.
- Employee surveys via Internet or paper? The influence of administration mode, anonymity, voluntariness...; 2004; Reips, U. -D., Franek, L.
- Using web surveys in mixed-mode approaches: an experimental comparison with traditional survey modes; 2004; Riek, S., Rietz, C., Kruger, T.
- Teaching online methods in higher education - the study module "Experimental Psychology" as an example...; 2004; Schulte, F. P., Heineken, E., Ollesch, H.
- "What the h... are they doing?" - What are respondents doing while filling in an online-questionnaire...; 2004; Stieger, S.
- An Overview of Capabilities and Methodological Research Conducted by the Government and Academic Area...; 2004; Dennis, J. M.
- Probability Samples vs. Volunteer Respondents in Internet Research: Defining Potential Effects on Data...; 2004; Pineau, V., Slotwiner, D.
- R U There? Using Text Messaging as a method of contact in Wireless; 2004; Buskirk, T. D., Steeh, C. G.
- Qualitative Discussion Groups: An Online Contribution to Research Methods; 2004; Dammer, I.
- Motivations underlying the intention to participate in Internet-based research; 2004; Deutskens, E., Wetzels, M., de Ruyter, K.
- Online Experiments in Commercial Market Research; 2004; Nordmeyer, C. -F., Geissler, H., Donath, T.
- Online- and offline-employee surveys in theory and practice; 2004; Escher, C., Hauser, F.
- Do access panels really yield representative results?; 2004; Faas, T.
- Mode test of an online and paper employee satisfaction survey: Comparison of respondents and non-respondents...; 2004; Gesell, S. B., Burkholz, S. D., Standiford, M. J.
- Online-Surveys: Effects of different display formats, response orders as well as progress indicators...; 2004; Glauer, R., Schneider, D.
- What They See Is What We Get: Response Options for Web Surveys; 2004; Tourangeau, R., Crawford, S. D., Conrad, F. G., Couper, M. P.
- Stereotypic Response Patterns within Matrix Questions in Web Surveys; 2004; Gockenbach, S., Bosnjak, M., Goeritz, A.
- Material Incentives in Web Surveys: Two Meta-Analyses; 2004; Goeritz, A.
- Salutation, Power and behaviour in on-line panels; 2004; Joinson, A. N., Reips, U. -D.
- Web-based surveys in market and social research - usage and needs of different user groups in the EU; 2004; Kaczmirek, L., Bosnjak, M., Bandilla, W., Auer, T.
- Conceptual brand m@pping - A web-based method to elicit conceptual networks of brand knowledge and to...; 2004; Klein-Reesink, T.
- Website optimisation & controlling by benchmarking; 2004; Knapp, F.
- Application of image-based conjoint analysis on the internet; 2004; Koch, T.
- E-voting: participation, turn out, and digital divide; 2004; Oostveen, A.-M., Besselaar, P.
- The Effect of Motivating Elements on Response Strategies in Online Surveys; 2004; Boehme, R.
- Online and other methods of data collection in employee surveys: A comparison; 2004; Borg, I., Faulbaum, F.
- Are online-offline differences in personality test scores due to increased self-disclosure?; 2004; Buchanan, T., Joinson, A. N.
- Telephone versus Internet samples for a national advisory referendum: are the underlying stated preferences...; 2004; Li, H., Berrens, R. P., Bohara, A. K., Silva, C. L., Weimer, D. L., Jenkins-Smith, H. C.
- Should We Trust Web-Based Studies? A Comparative Analysis of Six Preconceptions About Internet Questionnaires...; 2004; Gosling, S. D., Vazire, S., Srivastava, S., John, O. P.
- On the integration of the Internet into science communication; 2004; Barjak, F.
- Determinants of participitation in online access panels; 2004; Batinic, B.
- Spotting online influentials among business audiences. Using online research in viral marketing campaigns...; 2004; Cakim, I.
- Publishing survey reports with XML; 2004; MacKay, I.
- Fully automated quality monitoring; 2004; Lundgren, P., Nergard, A.
- Are the mobile phone users ready for MCASI - mobile computer assisted self interviewing?; 2004; Tjostheim, I., Thalberg, S.
- What you see is what you get: An international perspective in online survey design; 2004; Thomas, R. K.
- Website design is about understanding the user: How a modal theory of user experience can help develop...; 2004; Comley, P., Lang, J.
- “The full picture” – using eye tracking technology to make web site design more effective...; 2004; Barber, H., Janes, I.
- From e-surveys to e-interviews: how to use technology to interact more intelligently with respondents...; 2004; Loewe, G.
- Sampling: the next must-have for online market researchers; 2004; Luth, R.
- Online panels are the future!; 2004; Noyce, D.
- Internet-Usage within a Delphi-study; 2004; Balzer, L.
- User and Non-user Behaviour - Illustrated by the largest Internet Retailer; 2004; Ergenzinger, R., Bamert, T.
- The impact of web page text-background colour combinations on readability, retention, aesthetics and...; 2004; Hall R. H., Hanna, P.
- An Examination of the Equivalence of Web-Based Versus Paper-and-Pencil Upward Feedback Ratings: Rater...; 2004; Smither, J.W., Walker, A.G., Yap, M.K.T.
- The role of metadata in the Statistical Knowledge Network - An emerging research agenda; 2004; Denn, S., Hs, S.W., Hert, C. A.