Web Survey Bibliography
Title Web Survey Bias: Sample or Mode Effect?
Author Grandcolas, U., Rettie, R., Marusenko, K.
Source Journal of Marketing Management, 19, 5-6, pp. 541-561
Year 2003
Database Ingenta Select
Access date 07.05.2004
Abstract Web surveys are the most successful form of Internet research and, particularly in the US, are becoming a mainstream market research tool. However, there is relatively little research on the effect of the web mode compared with more traditional administration methods. We review the literature on web surveys and sources of error, and investigate the impact of the web administration mode. Web and paper surveys were conducted simultaneously using near-identical self-completion questionnaires. A detailed comparison of responses included analysis of the means, skewness, kurtosis, and variance. After identifying a number of significant differences, chi-square and regression were used to analyse the administration mode effect. We argue that the differences found are attributable to sample bias rather than mode, and that the ramifications of low response rates in web surveys are more far reaching than has been recognised.
Access/Direct link Ingenta Select (full text)
Year of publication2003
Bibliographic typeJournal article
Web Survey Bibliography - 2003 (396)
- The Effects of Cash, Electronic, and Paper Gift Certificates as Respondent Incentives for a Web-Based...; 2003; Birnholtz, J. P., Horn, D. B., Finholt, T. A., Bae, S. J.
- Developing a Strategy for Sampling U.S. Mobile Phone Users Based on European Models; 2003; Buskirk, T. D., Callegaro, M.
- Comparing Internet “River,” Internet; 2003; Feld, K. G.
- A Comparison between Using the Web and Using the Telephone to Survey Political Opinions; 2003; Forsman, G., Isaksson, A.
- Design implementation of a Multimode Web Survey; 2003; Wine, S.J., Cominole, M.B., Carwile, D.S., Perry, K.
- Partnering with a Newspaper to Assess Community Opinion Online; 2003; Downs, E.P., Lindley, A.M.
- Implementing a Web Survey Administration System at the GAO; 2003; Feldesman, A.G.
- Cognitive Processes in Web Surveys; 2003; Fuchs, M.
- Using Internet-Based Surveys With Physicians, What Works and What Doesn't Work; 2003; Schneiderman, M., Thran, S., Adams, C., Lerner, B.
- Exploring Online Survey Metodologies: Who are the Respondents and How to Get them to respond; 2003; Wolter-Warmerdam, K., Gardinali, A.P., Wong, R.
- Using RGI (Respondent Generated Interval) to gather factual information in a web survey; 2003; Lusinchi, P.D.
- Methodological issues in Web data collection of ego-centered networks; 2003; Vehovar, V., Lozar Manfreda, K., Koren, G., Hlebec, V.
- Can What We Don’t Know (about “Don’t Know”) Hurt Us?: Effects of Item Non-response...; 2003; Krosnick, J. A., Behnke, C. S., Lafond, C.R., Thomas, R. K.
- How Does Ranking Rate?: A Comparison of Ranking and Rating Tasks.; 2003; Krosnick, J. A., Shaeffer, E. M., Thomas, R. K.
- Survey Administration Effects? A Comparison of Web-Based and Traditional Written Self-Administered Surveys...; 2003; Bandilla, W., Bosnjak, M., Altdorfer, P.
- Web vs. IVR: Mode Effects in Structured Interviews Utilizing Rating Scales; 2003; Callegaro, M., Bhola, D. S., Yang, Y.
- What They See Is What We Get: Response Options for Web Surveys; 2003; Tourangeau, R., Crawford, S. D., Conrad, F. G., Couper, M. P.
- Measuring Visual Political Knowledge; 2003; Prior, M.
- Collecting Eye Tracking Data to Test QUAID, A Web Facility that Helps Survey Methodologists Identify...; 2003; Graesser, A., Daniel, K. F., Cai, Z., Cooper, E., Whitten, S., Louwerse, M.
- Survey content foreknowledge and response rate; 2003; Ehrlich, N. J.
- Web Survey Design: Comparing Static and Interactive Survey Instruments; 2003; Nyiri, Z., Clark L.R.
- Comparing Web-Based Survey Methods with other Approaches: An examination of health knowledge, opinion...; 2003; Greiling, K.A., McCarrier, P.K., Stringer, M.C.
- The role of issue involvement in UK public attitudes to the single European currency; 2003; Roberts, E.C.
- Using an Instructional Web Site for Respondents to Improve Response Quality; 2003; Trussell, N., Lai, J. W., Shuttles, D. C.
- Partipation in Online Surveys: Results from a Series of Experiments; 2003; Kiniorski, A. K., Smith, M. R.
- Web Survey Bias: Sample or Mode Effect?; 2003; Grandcolas, U., Rettie, R., Marusenko, K.
- Psychological Research Online: Opportunities and Challenges; 2003; Kraut, R., Olson, J., Banaji, M., Bruckman, A., Cohen, J., Couper, M. P.
- Propensity score and calibration as bias reducing techniques in surveys based on Internet panels: application...; 2003; Johansson, C., Lorenc, B.
- When Respondents Know Too Much: Limitations of Web Surveys for Electoral Research; 2003; Callum, N., J., Sturgis, P.
- Measuring Customer Satisfaction with a Salient Event: An Experimental Design Analyzing the Impact of...; 2003; Schuldt, G. R., McDevitt, P. K.
- Effects of sponsor identity and perceived data security on response rates and data quality; 2003; Davis, B., Levin, K., O'Brien, J., Wang, A., Gordon, A., Shipp, S.
- Does Order Really Make a Difference? The Impact of Respondent and Question Characteristics on Response...; 2003; O'Neill, G.E.
- An Experiment with Respondent Burden in a Pop-Up Web Survey; 2003; David, P., Horner, L. R., Diedrichs, C., Rogers, S. M., Connell, T.
- The Impact of Lottery Incentives on Student Survey Response Rates; 2003; Whitcomb, M. E., Porter, S. R.
- The Advent of internet surveys for political research: comparison of telephone and internet samples; 2003; Berrens, R. P., Bohara, A. K., Jenkins-Smith, H. C., Silva, C. L., Weimer, D. L.
- Patterns of Response and Nonresponse from Teachers to Traditional and Web Surveys; 2003; Mertler, C. A.
- A love affair with MUDs: Flow and social interaction in multi-user-dungeons; 2003; McKenna, K., Sangchul L.
- A Methodology for the Administration of a Web-Based Questionnarie; 2003; Antunes, M. J., Castro, E., Mealha, O.
- Web questionnaire design: some practical considerations; 2003; Dowling, Z.
- Web Questionnaire Design: some practical considerations; 2003; Dowling, Z.
- Survey Automation: Report and Workshop Proceedings; 2003; Tourangeau, R.
- Design of Follow-up Questions in Web Surveys; 2003; Balter, O., Kjellstrom, O.
- Consumer preferences for commercial Web site design: an Asia-Pacific perspective; 2003; Yang, X., Ahmed, Z. U., Ghingold, M., Boon, G. S., Mei, T. S., Hwa, L. L.
- The Global Digital Divide: A Sociological Assessment of Trends and Causes; 2003; Drori, G. S., Suk Jan,Y.
- Social Stratification and the Digital Divide; 2003; Wilson, K. R., Wallin, J. S., Reiser, C.
- Internet Research: The Role of the Focus Group; 2000; Chase, L., Alvarez, J.