Web Survey Bibliography
Title Web Experiment: Examining the Effect of Error Prompting on Item Nonresponse and Survey Nonresponse
Author Mooney, G., Rogers, B., Trunzo, D.
Year 2003
Access date 10.05.2004
Abstract Mail and Web questionnaires are both self administered. Unlike mail questionnaires, however, the programming behind Web instruments makes it possible to identify respondent errors. This ability poses some interesting questions, such as : (1) To what extent should respondents be made aware of their errors and be asked to rectify them; and (2) At what point does the burden of being asked to correct errors cause a respondent to stop participating? To test these questions, we added a Web experiment to a large mixed-mode (mail/web/phone) survey. All sample members received an initial questionnaire packet containing a cover letter that encouraged completing the questionnaire by mail or Web, a copy of the survey questionnaire, and a pink flyer with Web information, such as user ID, unique password and URL. Those who went to the questionnaire website were randomly placed in one of three groups:
·Level 1: Respondents received no error prompts and could answer or skip any question (similar to answering a mail questionnaire).
·Level 2: Respondents received error prompts for skipped questions and selected consistency errors. After receiving the prompt, Level 2 respondents could choose to either correct the error or move to the next question.
·Level 3: Respondents received the same error prompts sent to Level 2 respondents, however, in Level 3, the program would not allow the respondent to continue until the identified error was corrected (similar to the programming in a CATI instrument).
We will examine how these differences in error prompting and requiring a response from respondents impacted both item nonresponse and survey nonresponse
·Level 1: Respondents received no error prompts and could answer or skip any question (similar to answering a mail questionnaire).
·Level 2: Respondents received error prompts for skipped questions and selected consistency errors. After receiving the prompt, Level 2 respondents could choose to either correct the error or move to the next question.
·Level 3: Respondents received the same error prompts sent to Level 2 respondents, however, in Level 3, the program would not allow the respondent to continue until the identified error was corrected (similar to the programming in a CATI instrument).
We will examine how these differences in error prompting and requiring a response from respondents impacted both item nonresponse and survey nonresponse
Access/Direct link Homepage - conference (abstract)
Year of publication2003
Bibliographic typeConferences, workshops, tutorials, presentations
Web Survey Bibliography - The American Association for Public Opinion Research (AAPOR) 58th Annual Conference, 2003 (45)
- Validations in Web-based Surveys; 2003; Crawford, S. D., Peytchev, A.
- Use and non-use of clarification features in web surveys; 2003; Tourangeau, R., Baker, R. P., Couper, M. P., Conrad, F. G.
- Web Experiment: Examining the Effect of Error Prompting on Item Nonresponse and Survey Nonresponse; 2003; Mooney, G., Rogers, B., Trunzo, D.
- Mode Effects in Web-enabled, Telephone and Face-to-Face Foreign Policy Surveys; 2003; Kull, S., Wolford, M. L.
- Differences in Mode of Questionnaire Administration: Self-Administered Web vs. CATI/CAPI; 2003; Carley-Baxter, L. R.
- The Effect of Data Collection Modality on Students’ Foreign Language Survey; 2003; Shieh, Y. Y.
- How web surveys differ from other kinds of user interfaces; 2003; Ehlen, P., Schober, M. F., Conrad, F. G.
- Differences in the Political Attitudes and Behavior of Cell and Land Line Telephone Users; 2003; Traugott, M. W., Joo, S. H.
- Surveys Using Cellular Telephones: A Feasibility Study; 2003; Steeh, C. G.
- Go With the Flow: Cognitive Testing of a Multi-mode, Multi-Agency Survey about Drinking Water; 2003; Wilson, B. F., Kamimoto, L. A., Whitaker, K. R., Williams, M., Dockins, C., Kim, H., Posnick, L. M.,...
- Asking Comparative Questions: A Comparison Of Three Wording Strategies; 2003; Liu, K.
- Comparing Propensity Score Weighting with Other Weighting Methods: A Case Study; 2003; Forsman, G., Varedian, M.
- It’s Only Incidental: Effects of Response Format in Determining Behavioral or Event Occurrence; 2003; Lafond, C.R., Smith, M. R., Behnke, C. S., Thomas, R. K.
- Evaluating Unit nonresponse Rates in Web Surveys - A Meta Study; 2003; Vehovar, V., Lozar Manfreda, K., Koren, G., Dolničar, V.
- Achieving high response rates on web-based surveys of post-secondary students; 2003; Nichols, L.B., Ghadialy, R.
- The Effects of Cash, Electronic, and Paper Gift Certificates as Respondent Incentives for a Web-Based...; 2003; Birnholtz, J. P., Horn, D. B., Finholt, T. A., Bae, S. J.
- Developing a Strategy for Sampling U.S. Mobile Phone Users Based on European Models; 2003; Buskirk, T. D., Callegaro, M.
- Comparing Internet “River,” Internet; 2003; Feld, K. G.
- A Comparison between Using the Web and Using the Telephone to Survey Political Opinions; 2003; Forsman, G., Isaksson, A.
- Design implementation of a Multimode Web Survey; 2003; Wine, S.J., Cominole, M.B., Carwile, D.S., Perry, K.
- Partnering with a Newspaper to Assess Community Opinion Online; 2003; Downs, E.P., Lindley, A.M.
- Implementing a Web Survey Administration System at the GAO; 2003; Feldesman, A.G.
- Cognitive Processes in Web Surveys; 2003; Fuchs, M.
- Using Internet-Based Surveys With Physicians, What Works and What Doesn't Work; 2003; Schneiderman, M., Thran, S., Adams, C., Lerner, B.
- Exploring Online Survey Metodologies: Who are the Respondents and How to Get them to respond; 2003; Wolter-Warmerdam, K., Gardinali, A.P., Wong, R.
- Using RGI (Respondent Generated Interval) to gather factual information in a web survey; 2003; Lusinchi, P.D.
- Methodological issues in Web data collection of ego-centered networks; 2003; Vehovar, V., Lozar Manfreda, K., Koren, G., Hlebec, V.
- Can What We Don’t Know (about “Don’t Know”) Hurt Us?: Effects of Item Non-response...; 2003; Krosnick, J. A., Behnke, C. S., Lafond, C.R., Thomas, R. K.
- How Does Ranking Rate?: A Comparison of Ranking and Rating Tasks.; 2003; Krosnick, J. A., Shaeffer, E. M., Thomas, R. K.
- Web vs. IVR: Mode Effects in Structured Interviews Utilizing Rating Scales; 2003; Callegaro, M., Bhola, D. S., Yang, Y.
- What They See Is What We Get: Response Options for Web Surveys; 2003; Tourangeau, R., Crawford, S. D., Conrad, F. G., Couper, M. P.
- Measuring Visual Political Knowledge; 2003; Prior, M.
- Collecting Eye Tracking Data to Test QUAID, A Web Facility that Helps Survey Methodologists Identify...; 2003; Graesser, A., Daniel, K. F., Cai, Z., Cooper, E., Whitten, S., Louwerse, M.
- Survey content foreknowledge and response rate; 2003; Ehrlich, N. J.
- Web Survey Design: Comparing Static and Interactive Survey Instruments; 2003; Nyiri, Z., Clark L.R.
- Comparing Web-Based Survey Methods with other Approaches: An examination of health knowledge, opinion...; 2003; Greiling, K.A., McCarrier, P.K., Stringer, M.C.
- The role of issue involvement in UK public attitudes to the single European currency; 2003; Roberts, E.C.
- Using an Instructional Web Site for Respondents to Improve Response Quality; 2003; Trussell, N., Lai, J. W., Shuttles, D. C.
- Partipation in Online Surveys: Results from a Series of Experiments; 2003; Kiniorski, A. K., Smith, M. R.
- Propensity score and calibration as bias reducing techniques in surveys based on Internet panels: application...; 2003; Johansson, C., Lorenc, B.
- When Respondents Know Too Much: Limitations of Web Surveys for Electoral Research; 2003; Callum, N., J., Sturgis, P.
- Measuring Customer Satisfaction with a Salient Event: An Experimental Design Analyzing the Impact of...; 2003; Schuldt, G. R., McDevitt, P. K.
- Effects of sponsor identity and perceived data security on response rates and data quality; 2003; Davis, B., Levin, K., O'Brien, J., Wang, A., Gordon, A., Shipp, S.
- Does Order Really Make a Difference? The Impact of Respondent and Question Characteristics on Response...; 2003; O'Neill, G.E.
- An Experiment with Respondent Burden in a Pop-Up Web Survey; 2003; David, P., Horner, L. R., Diedrichs, C., Rogers, S. M., Connell, T.