Web Survey Bibliography
Title Usability, Comparability And Data Quality Across Modes And Technologies In Census Data Collection
Author Conrad, F. G., Couper, M. P.
Year 2004
Access date 22.02.2006
Full text pdf (200k)
Abstract This document reports the authors’ assessments of the five data collection modes/technologies the Census Bureau is developing for the 2010 Census Short form. Because the amount of directly relevant literature is small, these assessments are based on the authors’ judgments as well as available literature. This lack of documentation reflects the new and evolving status of these technologies (with the exception of paper questionnaires), and the emphasis on tasks other than survey response in those evaluations that have been conducted to date.
The document is organized into two parts. Part 1 is structured by the tasks required to answer the short form. These are generally identified by the corresponding question on the form, but in a few cases, like “General Navigation,” the tasks cut across questions. Within the discussion of each task, our comments are structured by the five modes/technologies (Mail, Internet, Interactive Voice Response (IVR), Computer Assisted Telephone Interviewing (CATI) and Handheld). If there are issues concerning the task that cut across the modes/technologies, these are listed first. Within each discussion of a mode/technology, we identify potential issues and problems, point to relevant literature, and identify gaps in the research literature that could potentially be addressed in studies carried out at the Bureau of the Census. Note that because the relevant literature is often sparse, we make use of mostly (refereed) conference proceedings as well as traditional peer reviewed journal publications. The “Gaps in the Literature” subsection in each task and mode/technology section will serve as the starting point for a follow-up document that describes the design of possible experiments. If we saw no particular concerns for a particular combination of task and mode/technology, then this is stated.
Part 2 consists of general comments about the technologies themselves and their use in Census data collection. These overall technology comments do not fit within discussions of specific tasks.
The document is organized into two parts. Part 1 is structured by the tasks required to answer the short form. These are generally identified by the corresponding question on the form, but in a few cases, like “General Navigation,” the tasks cut across questions. Within the discussion of each task, our comments are structured by the five modes/technologies (Mail, Internet, Interactive Voice Response (IVR), Computer Assisted Telephone Interviewing (CATI) and Handheld). If there are issues concerning the task that cut across the modes/technologies, these are listed first. Within each discussion of a mode/technology, we identify potential issues and problems, point to relevant literature, and identify gaps in the research literature that could potentially be addressed in studies carried out at the Bureau of the Census. Note that because the relevant literature is often sparse, we make use of mostly (refereed) conference proceedings as well as traditional peer reviewed journal publications. The “Gaps in the Literature” subsection in each task and mode/technology section will serve as the starting point for a follow-up document that describes the design of possible experiments. If we saw no particular concerns for a particular combination of task and mode/technology, then this is stated.
Part 2 consists of general comments about the technologies themselves and their use in Census data collection. These overall technology comments do not fit within discussions of specific tasks.
Access/Direct link FCSM homepage
Year of publication2004
Bibliographic typeReports, seminars
Web survey bibliography (4086)
- Using the Internet to survey patients with diabetes; 1998; Crownover, A. J.
- The 10 commandments of electronic market research; 1998; Buchwald, J.
- Internet focus groups are not focus groups - so don't call them that; 1998; Greenbaum, T.
- Conducting Surveys Over the World Wide Web; 1998; Gould, E., Gurevich, M., Pagerey, P. D.
- The top 10 FAQs about on-line research; 1998; MacElroy, B.
- Development of a Standard E-Mail Methodology: Results of an Experiment; 1998; Schaefer, D. R., Dillman, D. A.
- Using Internet/intranet web pages to collect organizational research data; 1998; Stanton, J. M., Rogelberg, S. G.
- Market research on the web; 1998; McCullough, D.
- What constitutes adoption of the Web: A methodological problem in assessing adoption of the World Wide...; 1998; Abels, E. G., White, M. D., Gordon-Murnane, L.
- Conducting full-profile conjoint analysis over the Internet; 1998; Orme, B., King, C.
- World-Wide Web survey research made easy with WWW Survey Assistant; 1997; Schmidt, W. C.
- Getting a foot in the electronic door Understanding why people read or delete electronic mail; 1997; Tuten, T. L.
- Internet marketing research: resources and techniques; 1997; Forrest, E.
- Feeling thermometers versus 7-point scales. Which are better?; 1997; Alwin, D. F.
- Electronic methods of collecting survey data: A review of E-research; 1997; Tuten, T. L.
- Editing of survey data: How much is enough?; 1997; Grandquist, L., Kovar, J. G.
- Designing rating scales for effective measurernent in surveys; 1997; Krosnick, J. A., Fabrigar, L. R.
- Some Considerations for Conducting an Electronic Mail Study with University Students; 1997; Williams, A. N., Morphew, C. C., Nusser, S. M.
- The Effect of E-Personality on Research Results; 1997; MacElroy, B.
- Search no Further. Yahoo!'s Audience Analysis Project - A Case Study; 1997; Kottler, R. E.
- The Internet: Access grows, policies lag; 1997; Frost, M.
- Research and the Internet: An e-mail survey of sexual orientation; 1997; Sell, R. L.
- The Effect of New Data Collection Technologies on Survey Data; 1997; Nicholls II, W. L., Martin, J.
- Update on the Internet Usage Survey; 1997; Bremer, J.
- A study of factors affecting responses in electronic mail surveys; 1997; Good, K. P.
- On-line focus groups: four approaches that work; 1997; Jacobson, P.
- Are Internet surveys ready for prime time; 1997; Davis, G.
- Conducting On-Line Focus Groups: A Methodological Discussion; 1997; Gaiser, T. J.
- Internet research: still a few hurdles to clear; 1997; Weissbach, S.
- Using the Internet for quantitative survey research; 1997
- Internet surveys: Does WWW stand for "Why waste the work?"; 1997; Eaton, B.
- Assessing Student Attitudes: Computer Versus Pencil-and-Paper Administration; 1997; Antons, C. M., Dilla, B. L., Fultz, M. L.
- Mail Surveys for Election Forecasting? An Evaluation of the Columbus Dispatch Poll; 1996; Krosnick, J. A.
- The VSB-Center savings project: Data collection methods, questionnaires and sampling procedures; 1996; Nyhus, E. K.
- The how and why of response latency measurement in telephone interviews; 1996; Bassili, J. N.
- The Direction of context effects. What determines assimilation or contrast in attitude measurement?; 1996; Sudman, S., Bradburn, N. M., Schwarz, N.
- SUS - A quick and dirty usability scale; 1996; Brooke, J.
- Response latency as a signal to question problems in survey research; 1996; Bassili, J. N., Scott, S. B.
- Psychological sources of context effects in survey measurement; 1996; Sudman, S., Bradburn, N. M., Schwarz, N.
- Cognition and communication: Judgmental biases, research methods, and the logic of conversation; 1996; Schwarz, N.
- Addressing disturbing and disturbed consumer behavior: Is it necessary to change the way we conduct...; 1996; Petty, R. E., Cacioppo, J. T.
- Sampling error and selecting intercoder reliability samples for nominal content categories; 1996; Lacy, S., Riffe, D.
- CGI scripts: Gateways to World-Wide Web power; 1996; Kieley, J. M.
- Evaluation of a computer-assisted self-interview component in a computer-assisted personal interview...; 1996; Couper, M. P., Rowe B.
- Is May Research Ethical?; 1996; Duncan, G. T.
- Virtual research exists, but how real is it; 1996; Roller, M. R.
- Doing the right thing: Ethical cyberspace research; 1996; Boehlefeld, S. P.
- Handling "Don't Know" Survey Responses: The Case of the Slovenian Plebiscite; 1995; Rubin, D. B.; Vehovar, V.; Hal, S. S.
- The effect of computer-assisted interviewing on data quality: A review.; 1995; de Leeuw, E. D., Hox, J., Snijkers, G.
- Subsequent questions may influence answers to preceding questions in mail surveys; 1995; Schwarz, N., Hippler, H. J.