Web Survey Bibliography
Although comprehension is well recognized as a critical component of the survey question response process, much about it remains unknown. Past research has shown that ambiguous or vague concepts can be clarified through the use of definitions, instructions or examples, but respondents do not necessarily attend to these clarifications. The aim of this research was to investigate where and how to present clarifying information so that respondents would recognize it as essential to their answering survey questions correctly. The research questions were: does placing the clarification before a question, in the same font as the question, or incorporating the clarifications into a series of questions improve survey estimates? Eight study questions, modeled after major national surveys, were administered as part of a probability based Web survey (n = 913 completed interviews). The results suggest that respondents attended to the clarifying instructions. There is some evidence to suggest that in line with expectations, respondents anticipate the end of a question and are more likely to ignore clarification placed after a question than before. Respondents answer more quickly when the questions come after the question, suggesting they spend less time processing the clarification in this position, and their answers appear to be little less accurate. The practice of attempting to highlight the question through the use of font is not supported. However, as predicted, there is evidence to suggest that incorporating the clarifications into the questions and asking a series of questions is the most effective approach. Respondents answers appear to be the most accurate when this approach is employed.
Conference Homepage (abstract)
Web survey bibliography (4086)
- Comparing Numeric and Text Open-End Responses in Mail and Web Surveys.; 2011; Olson, K., Smyth, J.
- Effects of Response Formats when Measuring Attitudes in Consumer Web Surveys Across Markets.; 2011; Couper, M. P., Nunge, E.
- Re-Examining the Validity of Different Survey Modes for Measuring Public Opinion in the U.S.: Findings...; 2011; Ansolabehere, S., Fraga, B., Schaffner, B. F.
- How to Survey All 14 000 Swedish Local Political Representatives And Get 10 000 Responses.; 2011; Gilljam, M., Granberg, D., Holm, B., Persson, M.
- Measuring User Satisfaction in the Lab: Questionnaire Mode, Physical Location, and Social Presence Concerns...; 2011; Jans, M., Romano, J. C., Ashenfelter, K. T., Krosnick, J. A.
- Interactive interventions in web surveys can increase response accuracy.; 2011; Conrad, F. G.
- Impact on Data Quality of Making Incentives Salient in Web Survey Invitations.; 2011; Zhang, Che.
- Effects of Mode and Incentives on Response Rates, Costs, and Response Quality in a Mixed Mode Survey...; 2011; Stevenson, J., Dykema, J., Kniss, C., Black, P., Moberg, P.
- Effects of Differential Incentives on Response Rates in Four Countries for a Web-based Follow Up Survey...; 2011; McSpurren, K.
- Completing Web Surveys on Cell-enabled iPads.; 2011; Dayton, J., Driscoll, H.
- The Social Aspect of the Digital Divide; 2011; Johnson, E. P.
- Which Technologies Do Respondents Use in Online Surveys – An International Comparison?; 2011; Kaczmirek, L., Behr, D., Bandilla, W.
- Matrix Questionnaire Design to Reduce Measurement Error; 2011; Peytchev, A., Peytcheva, E.
- Race-of-Virtual-Interviewer Effects; 2011; Conrad, F. G., Schober, M. F., Nielsen, D.
- Which Web Survey Respondents Are Most Likely to Click for Clarification?; 2011; Coiner, T., Schober, M. F., Conrad, F. G.
- Providing Clarifying Instructions in a Web Survey; 2011; Redline, C. D.
- Does social desirability compromise self-reports of physical activity in web-based research?; 2011; Crutzen, R., Goeritz, A.
- Use of new technologies in social research: Self-administered mobile surveys; 2011; Bosnjak, M.
- An Alternative to the Response Rate for Measuring a Survey's Realization of the Target Population; 2011; Skalland, B.
- Should I Stay or Should I go: The Effects of Progress Feedback, Promised Task Duration, and Length of...; 2011; Yan, T., Conrad, F. G., Tourangeau, R., Couper, M. P.
- Internet-Based Follow-Up Questionnaire for Measuring Patient-Reported Outcome after Total Hip Replacement...; 2011; Rolfson, O., Salomonsson, R., Garellick, G., Dahlberg, L. E.
- Nonresponse in Web Surveys ; 2011; Lozar Manfreda, K., Berzelak, N., Vehovar, V.
- Kids' Life and Times: using an Internet survey to measure children's health-related quality...; 2011; Lloyd, K.
- Features of the Z-scoring method in graphical two-dimensional web surveys: the case of ZEF; 2011; Selkaelae, A., Ronkainen, S., Alasaarela, E.
- Can Verbal Instructions Counteract Visual Context Effects in Web Surveys?; 2011; Toepoel, V., Couper, M. P.
- Can Internet surveys help us understanding allergic disorders? – results from a large survey in...; 2011; Kalogeromitros, D., Psaltopoulou, T., Makris, M., Koti, I., Chliva, C., Stefanadi, E., Hatziagelaki,...
- Development and Pilot Testing of an Internet-Based Survey Instrument to Measure the Alcohol Brand Preferences...; 2011; Siegel, M., DiLoreto, J., Johnson, An., Fortunato, E. K., DeJong, W.
- Can web surveys provide an adequate alternative to phone and face to face surveys?; 2011; Bethlehem, J.
- Online qualitative approaches: an appraisal; 2011; Parker, Ke.
- E-survey (surveys based on e-mail & web) Analysis and identification of cold responsive proteins in...; 2011; Sodabeh, J.-G., Ferdous, R.-J., Lello, Z., Ghasem, K., Ghasem, H. S., Gholipoori, A., Siroos, M., Sajjad...
- Development of a web-based survey system for evaluating affective satisfaction ; 2011; Cho, Y., Han, S. H., Kang, S., Park, J.
- Nonresponse Error, Measurement Error, And Mode Of Data Collection: Tradeoffs in a Multi-mode Survey...; 2011; Sakshaug, J. W., Yan, T., Tourangeau, R.
- A Method for Evaluating Mode Effects in Mixed-mode Surveys; 2011; Vannieuwenhuyze, J., Loosveldt, G., Molenberghs, G.
- Handle with Care: The Impact of Using Java Applets in Web-Based Studies on Dropout and Sample Composition...; 2011; Stieger, S., Goeritz, A., Voracek, M.
- An overview of Internet-based surveys in hospitality and tourism journals; 2011; Hung, K., Law, R.
- Factorial trial found mixed evidence of effects of pre-notification and pleading on response to Web-...; 2011; Felix, L. M., Burchett, H. E., Edwards, P. J.
- Testing for measurement equivalence of human values across online and paper-and-pencil surveys; 2011; Davidov, E., Depner, F.
- Measuring Political Knowledge in Telephone and Web Surveys: A Cross-National Comparison; 2011; Strabac, Z., Aalberg, T.
- IVR and web administration in structured interviews utilizing rating scales: exploring the role of motivation...; 2011; Yang, Y., Callegaro, M., Bhola, D. S., Dillman, D. A.
- Social and Behavioral Research and the Internet: Advances in Applied Methods and Research Strategies; 2011; Das, M., Ester, P., Kaczmirek, L.
- Mode and Context Effects in Measuring Household Assets; 2011; van Soest, A., Kapteyn, A.
- Running experiments on Amazon Mechanical Turk; 2010; Paolacci, G., Chandler, J., Ipeirotis, P. G.
- Making Good Use of Survey Paradata; 2010; Lynn, P., Nicolaas, G.
- Questionnaire Length, Fatigue Effects and Response Quality Revisited; 2010; Cape, P. J.
- Preventing Satisficing in Online Surveys: A “Kapcha” to Ensure Higher Quality Data...; 2010; Chandler, D., Kapelner, A.
- Game on; 2010; Ewing, T.
- Respondent Engagement: How Much Does it Matter?; 2010
- The Internet and Social Inequalities; 2010; Mannon, S.E.; Witte, J. C.
- Need to Improve Routine HIV Testing of U.S. Veterans in Care: Results of an Internet Survey; 2010; Valdiserri, R. O., Nazi, K., McInnes, D. K., Ross, D., Kinsinger, L.
- The Prevalence of Chronic Pain in United States Adults: Results of an Internet-Based Survey; 2010; Johannes, C. B., Le, T. K., Zhou, X., Johnston, J. A., Dworkin, R. H.