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Web Survey Bibliography

Title Mode Effects in a National Establishment Survey
Year 2013
Access date 31.05.2013

Surveys of establishments often require the reporting of administrative or historical data, which can be difficult or burdensome to complete by telephone. Offering survey respondents multiple modes of reporting can make the task easier by allowing respondents flexibility in the time, location and pace at which they complete the survey. Presumably, this flexibility would increase response rates, produce higher quality data and potentially reduce survey administrative cost. The 2012 Family and Medical Leave Worksite Survey was a sequential multi-mode (Web and CATI) survey of 1,812 U.S. business establishments. A major design difference between the 2012 survey and earlier administrations is that the 2012 survey allowed respondents to complete the survey on the Web. The field period for the 2012 survey was March through June, 2012. A total of 634 interviews were completed on the Web and 1,178 interviews were completed by Computer Assisted Telephone Interviewing (CATI). The target population consisted of all private-sector business establishments excluding self-employed businesses without employees, government entities, and quasi-government entities. Provision of the Web option in 2012 was expected to bolster both the overall response rate and the item response rate on several key variables related to the administration of FMLA at the sampled establishment site. This paper explores several aspects related to survey administration mode in the 2012 FMLA Worksite survey. We compare item response rates to administrative data questions between the 2000 and 2012 surveys. We examine mode effects using matching models for causal effects due to the non-ignorable relationship between respondent characteristics and completion of a survey in telephone or self-administered modes. Potential reduction of bias of estimates due to different sample composition under a high response rate scenario is estimated net of estimated mode effects.

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Year of publication2013
Bibliographic typeConferences, workshops, tutorials, presentations