Web Survey Bibliography
Rating scales are used extensively in surveys. One design feature of a rating scale that remains understudied is its direction. A rating scale can run from zero to 10, or from “strongly agree” to “strongly disagree.” It can also run from 10 to zero, or “strongly disagree” to “strongly agree.” For rating scales with the same number of scale points, the same numerical and verbal labels, the key research question is whether varying the direction of the scale would affect survey responses, and if yes, in what way. Drawing on data from an experiment that varies the direction of an 11-point end-labeled unipolar scale, we find that the direction of the rating scale significantly affects respondents’ ratings of countries that received high ratings. Specifically, ratings for those countries are higher when the scale starts with a high number than when the scale begins with a low number. We also find evidence indicating that the scale-direction effects are due to respondents’ use of anchoring-and-adjustment heuristics instead of satisficing. Implications of these results are discussed.
Web survey bibliography - Keusch, F. (21)
- Web Survey Gamification - Increasing Data Quality in Web Surveys by Using Game Design Elements; 2017; Schacht, S.; Keusch, F.; Bergmann, N.; Morana, S.
- The Impact of Response Scale Direction on Survey Responses in a Mixed-mode Survey ; 2016; Hu, M.; Yan, T.; Keusch, F.
- The Impact of Scale Direction, Alignment and Length on Responses to Rating Scale Questions in a Web...; 2016; Keusch, F.; Liu, M.; Yan, T.
- A Review of Issues in Gamified Surveys; 2015; Keusch, F.; Zhang, Che.
- Understanding Society Innovation Panel Wave 7: Results from Methodological Experiments; 2015; Blom, A. G.; Burton, J.; Booker, C. L.; Cernat, A.; Fairbrother, M.; Jaeckle, A.; Kaminska, O.; Keusch...
- Impact of response scale direction on survey responses in web and mobile web surveys; 2015; Yan, T.; Keusch, F.
- The Effects of the Direction of Rating Scales on Survey Responses in a Telephone Survey; 2015; Keusch, F., Yan, T.
- The Influence of Answer Box Format on Response Behavior on List-Style Open-Ended Questions; 2014; Keusch, F.
- Motives for joining nonprobability online panels and their association with survey participation behavior...; 2014; Keusch, F., Batinic, B., Mayerhofer, W.
- The Influence of Answer Box Format, Personal Topic Interest, and Respondent Characteristics on Response...; 2013; Keusch, F.
- The Direction of Rating Scales and Its Influence on Response Behavior in Web Surveys; 2012; Keusch, F.
- Open-ended Questions in Web Surveys: One Large vs. Ten Small Boxes; 2012; Keusch, F.
- The influence of social desirability on data quality in face-to-face and web surveys; 2012; Keusch, F.
- The influence of personality traits and motives for joining on participation behavior in online panels...; 2011; Keusch, F.
- Does the direction of Likert-type scales influence response behavior in web surveys?; 2011; Keusch, F.
- The Influence Of The Direction Of Likert-Type Scales In Web Surveys On Response Behavior In Different...; 2011; Keusch, F.
- Does Making The Survey Topic More Salient Lead To An Expert Bias? – The Influence of Announcing...; 2010; Keusch, F., Mayerhofer, W., Weilbuchner, N., Jungreithmaier, S.
- Online Access Panels: A detailed look at different Ways of Entering, their Costs and Participation Behavior...; 2010; Führer, R., Keusch, F.
- Can a professional questionnaire layout make up for a boring topic? The mediating role of topic interest...; 2010; Keusch, F., Mayerhofer, W., Jungreithmaier, S., Weilbuchner, N., Fuehrer, R., Kling, H.
- Maßnahmen zur Steigerung der Responserate bei listenbasierten Stichproben in Webbefragungen; 2009; Keusch, F.
- Increasing response rates in list based samples; 2009; Keusch, F., Kurz, H., Penzkofer, P.