Web Survey Bibliography
Title Measuring Generalized Trust: An Examination of Question Wording and the Number of Scale Points
Author Lundmark, S.; Giljam, M.; Dahlberg, S.
Source Public Opinion Quarterly (POQ), 80, 1, pp. 26-43
Year 2016
Access date 06.02.2016
Abstract Survey institutes recently have changed their measurement of generalized trust from the standard dichotomous scale to an 11-point scale. Additionally, numerous survey institutes use different question wordings: where most rely on the standard, fully balanced question (asking if “most people can be trusted or that you need to be very careful in dealing with people”), some use minimally balanced questions, asking only if it is “possible to trust people.” By using two survey-embedded experiments, one with 12,009 self-selected respondents and the other with a probability sample of 2,947 respondents, this study evaluates the generalized trust question in terms of question wording and number of scale points used. Results show that, contrary to the more commonly used standard question format (used, for example, by the American National Election Studies and the General Social Survey), generalized trust is best measured with a minimally balanced question wording accompanied with either a seven- or an 11-point scale.
Access/Direct link Oxford Journals (Abstract) / (Full text)
Year of publication2016
Bibliographic typeJournal article
Web survey bibliography (4086)
- Measuring Generalized Trust: An Examination of Question Wording and the Number of Scale Points; 2016; Lundmark, S.; Giljam, M.; Dahlberg, S.
- A Statistical Approach to Provide Individualized Privacy for Surveys; 2016; Esponda, F.; Huerta, K.; Guerrero, V. M.
- Online and Social Media Data As an Imperfect Continuous Panel Survey; 2016; Diaz, F.; Garmon, F.; Hofman, J. K.; Kiciman, E.; Rothschild, D.
- Social Media Analyses for Social Measurement; 2016; Schober, M. F.; Pasek, J.; Guggenheim, L.; Lampe, C.; Conrad, F. G.
- Equivalence of paper-and-pencil and computerized self-report surveys in older adults; 2016; Weigold, A.; Weigold, I. K.; Drakeford, M. K.; Dykema, S. A.; Smith, C. A.
- Quality of Different Scales in an Online Survey in Mexico and Colombia; 2016; Revilla, M.; Ochoa, C.
- A multi-group analysis of online survey respondent data quality: Comparing a regular USA consumer panel...; 2016; Golden, L.; Albaum, G.; Roster, C. A.; Smith, S. M.
- Does the Inclusion of Non-Internet Households in a Web Panel Reduce Coverage Bias?; 2016; Eckman, S.
- Investigating respondent multitasking in web surveys using paradata; 2016; Sendelbah, A.; Vehovar, V.; Slavec, A.; Petrovcic, A.
- The effect of email invitation elements on response rate in a web survey within an online community; 2016; Petrovcic, A.; Petric, G.; Lozar Manfreda, K.
- Respondent Conditioning in Online Panel Surveys: Results of Two Field Experiments; 2016; Struminskaya, B.
- Swapping bricks for clicks: Crowdsourcing longitudinal data on Amazon Turk; 2016; Daly, T. M.; Nataraajan, R.
- A reliability analysis of Mechanical Turk data; 2016; Rouse, S. V.
- Quota Controls in Survey Research.; 2016; Gittelman, S. H.; Thomas, R. K.; Lavrakas, P. J.; Lange, V.
- Presentation matters: how mode effects in item non-response depend on the presentation of response options...; 2016; Zeglovits, E.; Schwarzer, S.
- Internet-administered Health-related Quality of Life Questionnaires Compared With Pen and Paper in an...; 2016; Nitikman, M.; Mulpuri, K.; Reilly, C. W.
- Computers, Tablets, and Smart Phones: The Truth About Web-based Surveys; 2016; Merle, P.; Gearhart, S.; Craig, C.; Vandyke, M.; Brooks, M. E.; Rahimi, M.
- Scientific Surveys Based on Incomplete Sampling Frames and High Rates of Nonresponse; 2016; Fahimi, M.; Barlas, F. M.; Thomas, R. K.; Buttermore, N. R.
- Doing Surveys Online ; 2016; Toepoel, V.
- Exploring Factors in Contributing Student Progress in the Open University; 2016; Arifin, M. H.
- Taming Big Data: Using App Technology to Study Organizational Behavior on Social Media; 2015; Bail, C. A.
- The Use of a Nonprobability Internet Panel to Monitor Sexual and Reproductive Health in the General...; 2015; Legleye, S; Charrance, G.; Razafindratsima, N.; Bajos, N.; Bohet, A.; Moreau, C.
- Adapting Labour Force Survey questions from interviewer-administered modes for web self-completion in...; 2015; Betts, P.; Cubbon, B.
- ESOMAR/GRBN Online Research Guideline; 2015
- Taking MARS Digital; 2015; Melton, E.; Krahn, J.
- A Comparison of the Effects of Face-to-Face and Online Deliberation on Young Students’ Attitudes...; 2015; Triantafillidou, A.; Yannas, P.; Lappas, G.; Kleftodimos, A.
- A Privacy-Friendly Method to Reward Participants of Online-Surveys; 2015; Herfert, M.; Lange, B.; Selzer, A.; Waldmann, U.
- Doing Online Surveys: Zum Einsatz in der sozialwissenschaftlichen Raumforschung; 2015; Nadler, R.; Petzold, K.; Schoenduwe, R.
- Are Fast Responses More Random? Testing the Effect of Response Time on Scale in an Online Choice Experiment...; 2015; Boerger, T.
- The impact of frequency rating scale formats on the measurement of latent variables in web surveys -...; 2015; Menold, N.; Kemper, C. J.
- Investigating response order effects in web surveys using eye tracking; 2015; Karem Hoehne, J.; Lenzner, T.
- Implementation of the forced answering option within online surveys: Do higher item response rates come...; 2015; Decieux, J. P.; Mergener, A.; Neufang, K.; Sischka, P.
- Internet Panels, Professional Respondents, and Data Quality; 2015; Matthijsse, S.; De Leeuw, E. D.; Hox, J.
- Self-administered Questions and Interviewer–Respondent Familiarity; 2015; Rodriguez, L. A., Sana, M., Sisk, B.
- Comparing Food Label Experiments Using Samples from Web Panels versus Mall Intercepts; 2015; Chang, L. C., Lin, C. T. J.
- Translating Answers to Open-ended Survey Questions in Cross-cultural Research: A Case Study on the Interplay...; 2015; Behr, D.
- The impact of gamifying to increase spontaneous awareness; 2015; Cape, P.
- Using eye-tracking to understand how fourth grade students answer matrix items; 2015; Maitland, A.; Sun, H.; Caporaso, A.; Tourangeau, R.; Bertling, J.; Almonte, D.
- Incentive Types and Amounts in a Web-based Survey of College Students; 2015; Krebs, C.; Planty, M.; Stroop, J.; Berzofsky, M.; Lindquist, C.
- Response Rates and Response Bias in Web Panel Surveys; 2015; Boyle, J.; Berman, L.; Dayton, Ja.; Fakhouri, T.; Iachan, R.; Courtright, M.; Pashupati, K.
- Characteristics of the Population of Internet Panel Members; 2015; Boyle, J; Freedner, N.; Fakhouri, T.
- Internet and Smartphone Coverage in a National Health Survey: Implications for Alternative Modes; 2015; Couper, M. P.; Kelley, J.; Axinn, W.; Guyer, H.; Wagner, J.; West, B. T.
- An Overview of Mobile CATI Issues in Europe; 2015; Slavec, A.; Toninelli, D.
- Using Mobile Phones for High-Frequency Data Collection; 2015; Azevedo, J. P.; Ballivian, A.; Durbin, W.
- Willingness of Online Access Panel Members to Participate in Smartphone Application-Based Research; 2015; Pinter, R.
- Who Has Access to Mobile Devices in an Online Opt-in Panel? An Analysis of Potential Respondents for...; 2015; Revilla, M.; Toninelli, D.; Ochoa, C.; Loewe, G.
- Who Are the Internet Users, Mobile Internet Users, and Mobile-Mostly Internet Users?: Demographic Differences...; 2015; Antoun, C.
- A Meta-Analysis of Breakoff Rates in Mobile Web Surveys; 2015; Mavletova, A. M.; Couper, M. P.
- The Best of Both Worlds? Combining Passive Data with Survey Data, its Opportunities, Challenges and...; 2015; Duivenvoorde, S.; Dillon, A.
- Optimizing the Decennial Census for Mobile – A Case Study; 2015; Nichols, E. M.; Hawala, E. O.; Horwitz, R.; Bentley, M.